Google rating: 4.8 out of 5 from 2,072 reviews (85% five-star).
Reviews on this page: 2,072 Google reviews (1,212 with written comments, 49 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: November 4, 2026.
Service: Pet Store serving Brea, California.
Data from Google, last updated November 12, 2026.
Star ratings
2,072 Google reviews we collected
4.8of 5
5 stars1,75685%
4 stars24912%
3 stars442%
2 stars90%
1 star141%
Praise vs complaints
Phrases our text analysis found in 1,212 written reviews
97%praise
Praise85297%
Complaints223%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude47254%
Price & value25529%
Quality & results516%
Would recommend475%
Speed & response324%
Honesty & trust101%
Communication71%
What customers talk about
We read 1,212 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff are friendly, helpful, and happy to guide you in finding exactly what you need.”
“…ly from guy name Jojo no way to talk to customers for no reason acted rude in front of 2 of his co workers that witness it…”
“So many varieties of pet foods, and at a good price.”
“When I questioned why this couldn’t simply be handled as a normal exchange, there was no reasonable answer.”
“Every single visit here is a great experience, but today was extra special.”
“Horrible customer service from customer service department Specifically from guy name Jojo no way to talk to customers for no reason acted rude in fro…”
“I just stopped by Anaheim Feed & Pet Supply to pick up another bag of dog food, and once again, this place reminded me why it’s our absolute go-to spot.”
“I’m in Anaheim and they delivered the same day for no cost.”
“Love this place the only place I trust to find my frenchie the best food natural snacks at the best prices!”
“He listened, didn’t make excuses, and took the situation seriously.”
People customers mention
Petco12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Just Another ReviewerLocal Guide · 137 reviewsiTotal number of Google reviews Just has written across all businesses on Google Maps, not just this one.
They do have a good selection, but my problem is with their checkout staff. I got some cheap turkey tenderloins from their treat bar, but when I got home I saw I've been charged a much more higher price for "rabbit skin" that I didn't get! No barcode on those items just lets them charge whatever price they want. Also cashier saw that I'm buying a lot of stuff including birthday cakes for a dog and a cat and even asked me if it's their birthdays, which i replied yes but not even an offer of a free treat for birthday! Our main pet store gives a full goodie bag during our pet birthday, but this place couldn't even bother with a small gesture after charging me almost $200! Pets didn't end up liking any of the cakes from this place either.
Kenny SimpsonLocal Guide · 53 reviewsiTotal number of Google reviews Kenny has written across all businesses on Google Maps, not just this one.
Great selection of dog food for my best furry friend! The parking lot can be a little tricky to navigate, but it’s definitely worth the visit. The staff are friendly, helpful, and happy to guide you in finding exactly what you need. Overall, a great pet store with excellent service!
David RuizLocal Guide · 64 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I don’t know how to compliment them enough, but they truly care about your pets!! They make wonderful recommendations and always carry unique treats that I usually look for for my pups!
But more than that, they will always go above and beyond and in this crazy world small gestures like that mean the world and beyond. You’re not just another customer to them when you’re here you literally feel like family
Thank you, Cheyenne, for going to lengthd to help me make my pup’s birthday memorable 😭 it truly doesn’t go unnoticed!
ELIVRGSLocal Guide · 82 reviewsiTotal number of Google reviews ELIVRGS has written across all businesses on Google Maps, not just this one.
Very friendly environment, very helpful employees, went in to pick up a couple of training collars for our pups and the young lady that help us was very helpful and willing to answer all of our questions.
Great selection of flea products for your home, yard and pets.
Sarah CollantesLocal Guide · 23 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
So many varieties of pet foods, and at a good price. Great variety of freeze dried treats for dogs like rabbit feet, and chicken wrapped sweet potato slices.
Jessica OchoaLocal Guide · 168 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
