Anchor Point Of Hope Counseling Services, PC at a glance
Google reviewers rate this Detroit counseling practice 4.7 out of 5 based on 35 reviews, with the owner responding to 37 percent of comments. Clients frequently praise the staff for their compassionate communication, punctuality, and ability to provide practical therapeutic tools for various life challenges. Conversely, low-star feedback highlights concerns regarding privacy violations and dissatisfaction with the intake process, specifically noting that appointment time was spent refilling forms rather than conducting therapy.
Google rating: 4.7 out of 5 from 35 reviews (91% five-star).
Reviews on this page: 35 Google reviews (31 with written comments).
Owner responses: the business replied to 37% of reviews.
Most recent review: August 25, 2026.
Service: Marriage Counselor serving Detroit, Michigan.
Data from Google, last updated November 13, 2026.
Star ratings
35 Google reviews we collected
4.7of 5
5 stars3291%
4 stars00%
3 stars00%
2 stars00%
1 star39%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
95%praise
Praise3995%
Complaints25%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1946%
Would recommend1127%
Honesty & trust717%
Communication25%
Speed & response12%
Price & value12%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…Point and was speaking with a representative Noelle and she was very sweet over the phone, understanding with all my questions and patience which is…”
“If one seeks peace and good counsel, I highly recommend Tarek.”
“You're scared, you're feeling you have to wait to get it all together or you're just NOT ready to be THAT OPEN because your trust is so low.”
“She always listened with empathy and helped me think through my situation and feelings in a structured way.”
“…h her empathy for others, non-judgmental approach, and her ability to quickly build a rapport with clients.…”
People customers mention
Leah4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I was reaching out the Anchor Point and was speaking with a representative Noelle and she was very sweet over the phone, understanding with all my questions and patience which is had to find. Keep it up Noelle and this company will go far
Response from the owner · 2 months ago
Thank you for the wonderful review, Parker. We're so glad Noelle was patient and helpful during your call; we'll be sure to share your praise with her and the team. We appreciate you recognizing our service and look forward to continuing to earn your trust.
Mysti Rainwater10 reviewsiTotal number of Google reviews Mysti has written across all businesses on Google Maps, not just this one.
My experiences with Anchor Point Of Hope Counseling Services has been wonderful. The entire team has been kind, caring and compassionate in helping me navigate through difficult times and challenges. I'm so appreciative for all of the help that has been offered to me and will continue to use their services and send my friends and family!
Response from the owner · 2 months ago
Thank you so much, Mysti, for your kind words and for trusting Anchor Point Of Hope Counseling Services. We are grateful to hear our team has been caring and supportive during your difficult times. We look forward to continuing to serve you and appreciate your referrals of friends and family.
Emilie ValleLocal Guide · 19 reviewsiTotal number of Google reviews Emilie has written across all businesses on Google Maps, not just this one.
My experience at Anchor Point of Hope has been so fulfilling and helpful for my life. I am so grateful to have found them!
Response from the owner · 2 months ago
Thank you so much for your kind review, Emilie. We’re thrilled to hear your experience at Anchor Point of Hope has been fulfilling and helpful, and we’re grateful you found us. Your words mean a lot to our team as we continue serving others.
Sybil Ottenstein13 reviewsiTotal number of Google reviews Sybil has written across all businesses on Google Maps, not just this one.
I've had such a positive experience here! My therapist was warm, relatable and frankly very helpful. I was able to move through some major blocks in my life. I can't rccommend Anchor Point enough!
Response from the owner · 2 months ago
Thank you so much for sharing your experience, Sybil! We're thrilled your therapist felt warm, relatable, and helpful, and that you were able to move through major blocks. Your recommendation means a lot to our team. We’re honored to be part of your journey and are here for you whenever you need support.
Madz Milly1 reviewiTotal number of Google reviews Madz has written across all businesses on Google Maps, not just this one.
I was going to see a therapist due to trauma I’ve experienced from my mother as I am going to be 17 years old. In the past years I’ve lost trust with counselors due to my mother getting my therapists to speak to her about everything I have said (violating hippa). I made an appointment here to see Deb and not even a week before my first appointment she had already violated my wishes and contacted my mother. I am not sure whether Noel didn’t tell Deb or Deb chose to ignore my wishes. But my father spoke to Noel, asking her to tell Deb to only speak to him as my mother was to not get involved. As a child who is supposed to trust an adult let alone a therapist I’m extremely disappointed that a grown adult cannot follow my wishes. I’m close to being an adult and if I ask for one of my parents to not be involved… that should be followed but I’m guessing common sense doesn’t run well here. Then as my father contacted them to ask why my mother was being involved instead of solving the problem they instead focused on the fact that my father was angry and upset (as anyone would be upset about this). They then stated that because of my fathers tone they could refuse service at any time. I would not recommended coming here since no one can listen to simple directions. I’m extremely disappointed
Shelly WhittakerLocal Guide · 15 reviewsiTotal number of Google reviews Shelly has written across all businesses on Google Maps, not just this one.
Rebecca has been an incredibly helpful therapist providing tools that I wish I learned decades ago. Having sessions with her dog, Luca is the best addition to my healing journey!
Response from the owner · 4 months ago
Thank you so much for this wonderful review, Shelly. We’re delighted Rebecca’s tools have been so helpful and that sessions with Luca have been a meaningful part of your healing journey. We’ll be sure to pass your kind words along to both of them. It’s an honor to support you and we look forward to continuing this work together.
Brian PaulLocal Guide · 6 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
At first, I found myself at a loss of words for why therapy here was so much better. I have since found many words, but will keep this review short and sweet. My experience has been awesome and I look forward to therapy every time!
Response from the owner · 5 months ago
Thank you so much for your kind review, Brian. We’re thrilled therapy has been such a positive experience and that you look forward to each session. We appreciate you sharing this and are here to support you every step of the way.
Frank McMurray7 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Eric is available, present, and insightful. His ability to hit the nail on the head with me and also inquire with great care is pure talent.
Response from the owner · 5 months ago
Thank you, Frank, for the wonderful 5-star review. We're thrilled Eric's insight and attentive approach made such a positive impression. I will be sure to pass your praise along to him. We appreciate your trust and look forward to serving you again.
kelley postalLocal Guide · 15 reviewsiTotal number of Google reviews kelley has written across all businesses on Google Maps, not just this one.
Everyone very kind and compassionate frome the office staff to my therapist. I have been very happy with the care at Anchor Point of Hope
Response from the owner · 5 months ago
Thank you, Kelley, for sharing your kind words. We’re so glad our office staff and therapists provided compassionate care and that you’re happy with the services at Anchor Point of Hope. We appreciate your trust and will continue doing our best to support you.
Shreeya Bakshi2 reviewsiTotal number of Google reviews Shreeya has written across all businesses on Google Maps, not just this one.
I've been working with Marcy for almost three years, and she has been an incredible therapist. She goes above and beyond to tailor the sessions to my needs. I really appreciate the thought and effort she brings to every session. I've especially valued the tools, exercises, and workshops we've worked through over the years, which have provided structure and practical strategies when I needed it. Therapy with Marcy has been one of the most beneficial and meaningful experiences I've had, and I'm incredibly grateful for her support. Highly recommend!
Response from the owner · 5 months ago
Thank you so much, Shreeya, for your thoughtful review and for trusting me over these past three years. I’m honored the tools, exercises, and workshops have been helpful and that therapy has been meaningful for you. I appreciate your recommendation and look forward to continuing to support your growth.
