Customers frequently highlight the convenience of mobile repairs, punctual arrival, and clear communication regarding diagnoses and estimates. Many reviewers note that the service provider offers helpful advice and performs tasks beyond the initial request, such as free inspections or additional part replacements. However, low-star reviews indicate a pattern of issues related to vehicle sales, including allegations of an unlicensed used car lot and broken agreements regarding truck purchases.
Google rating: 4.8 out of 5 from 70 reviews (96% five-star).
Reviews on this page: 70 Google reviews (68 with written comments, 2 with photos).
Owner responses: the business replied to 67% of reviews.
Most recent review: November 10, 2026.
Service: Mobile Auto Mechanic serving Kansas City, Missouri.
Data from Google, last updated November 13, 2026.
Star ratings
70 Google reviews we collected
4.8of 5
5 stars6796%
4 stars00%
3 stars00%
2 stars00%
1 star34%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
99%praise
Praise14799%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3826%
Would recommend2819%
Speed & response2718%
Quality & results1812%
Honesty & trust149%
Communication139%
Price & value107%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing service, amazing guy I never had this kind of experience with mechanics.”
“Based on that experience alone, Andersen Mobile Service will be my first call when I need automotive service, and I highly recommend them to others.”
“He came out same day to my home, fixed the broken and the other two that were stripped badly!”
“Did a great job going over a car before I possibly would buy it.”
“That showed a lot of integrity and genuine willingness to help.”
“He tested my battery, checked the code, and walked me through what he found.”
“I highly recommend these guys they do good work at a more than fair price.”
People customers mention
John6 reviews
Jon3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jonathan from AMS so helpful and professional! The convenience of the mobile service is amazing!
I had a flat tire, tow company replaced it with my spare at discount tire the saw it was torqued too much and bolt stud for lugnut broke! No time to search for a repair, Tony at discount tire found this mobile service. Jonathan came out for preliminary evaluation and reassured this anxious person it was safe to drive home (40min away) on 4 of five lugnuts in place. He came out same day to my home, fixed the broken and the other two that were stripped badly! Quick, honest, convenient and good repair!!!!
Tyler King3 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Sometimes a company earns your business before you're even a customer. That's exactly what happened with Andersen Mobile Service.
While I was at Advance Auto Parts trying to diagnose a battery concern and a check engine light, a gentleman from Andersen Mobile Service took the time to help me. He tested my battery, checked the code, and walked me through what he found. He was friendly, patient, and genuinely helpful.
When I offered to pay him for his help, he wouldn't accept a dime. That level of integrity and customer care speaks volumes about both him and his business.
Based on that experience alone, Andersen Mobile Service will be my first call when I need automotive service, and I highly recommend them to others.
Victor RogersLocal Guide · 22 reviewsiTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
Jonathan saved my butt! Woke up on a Saturday car was dead. Got off work. All the shops were closed. Called John he was there in 10. Diagnosed the car came back at 930pm and fixed it. Gave me a lot of great maintenance tips as well. Would highly recommend. Very reliable.
Leron Hudson2 reviewsiTotal number of Google reviews Leron has written across all businesses on Google Maps, not just this one.
I recently tried to repair something on my car but couldn’t quite finish the job. I reached out to Anderson’s Mobile Services for help, and he took the time to walk me through the problem step-by-step and helped me get it completed.
I understand that repairing vehicles is how he makes his living, so I really appreciated him being willing to help me without even coming out to the car. That showed a lot of integrity and genuine willingness to help. I would definitely recommend Anderson’s Mobile Services to anyone who needs automotive help!
Carlee Robertson7 reviewsiTotal number of Google reviews Carlee has written across all businesses on Google Maps, not just this one.
The best mechanic experience I’ve had . Jon was so communicative and got everything done I needed quickly and I will 100% be calling him the next time I need anything done!
Bobby Bailey1 reviewiTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Real cool dude very professional and knowledgeable
[email protected] Nikcevic10 reviewsiTotal number of Google reviews [email protected] has written across all businesses on Google Maps, not just this one.
Amazing service, amazing guy I never had this kind of experience with mechanics. Everything was
I like it's supposed to be great overall!! I would give him 10 stars if I can
lamont baker jrLocal Guide · 2 reviewsiTotal number of Google reviews lamont has written across all businesses on Google Maps, not just this one.
John absolutely did a phenomenal job! fast response, time definitely going to be my go to mobile mechanic very knowledgeable.
Response from the owner · 4 months ago
David, we appreciate your review. If you have any questions in the future about techniques or tips for performing DIY repairs, please feel free to reach out to us, we would be glad to pass on tips and tricks we have learned over the years.
