BED BUG EXTERMINATORS · METHUEN, MA
Andover Pest Control Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%29+4.4Craft & service 20%11+2.2Value 10%2+0.2Momentum 8%22+1.8Track record 7%50+3.5Accountability 5%19+1Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22SCORE

Andover Pest Control Inc.

Better than 3% of bed bug exterminators · #28 of 29

4.8★338 Google reviewsGoogle star rating as shown on Google Maps.
4.68★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
47%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Andover Pest Control Inc. for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Termite inspection”

★★★★ Chris · a month ago

Third time we've used Andover Got the job done in responsive, reliable manner.

Paid $200+Not sureHornet & wasp exterminationTermite inspection
★★★★★ dorothy · 4 months ago

Everything was done thoroughly with care taken around our plantings. And the team was respectful and cheerful through a brutally hot morning! We couldn’t have asked for better or more thorough service. I will highly recommend to anyone with termite concerns.

Reasonable priceTermite inspectionTermite extermination
★★★★★ Dean · 6 months ago

Mike & Team are Great, always very responsive and valued service!

Reasonable priceTermite inspectionTermite exterminationSpider extermination
★★★★★ Timothy · 7 months ago

I needed help quickly, and Mike Ryley came immediately. He explained the options and pricing, and my issues were taken care of perfectly at a very reasonable price,,, plus he was a great guy!

Termite inspection
★★★★★ Fredy · a year ago

Great Company to work with. I made an appt and within 24 hrs they came over and took care of my matter. Thank you so much.

Great priceTermite inspection
★★★★★ Sorcerer · a year ago

I was very pleased with the service I received from Andover Pest Control. The gentleman was EXTREMELY efficient and thorough.

Reasonable priceTermite inspectionGeneral pest inspection
★★★★★ Diane · Edited a year ago

I have used Andover pest control for many years and can’t say enough good things about them. They come out within hours of calling, sometimes sooner. They are thorough, neat and explain the process and how to improve your house to avoid getting more mice. They are polite and I highly recommend them!

Rodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Cristiano · a month ago

Rating only, no written review.

Paid $200+Great priceTermite inspection

vs category

Blue = Andover, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (1 reviews)2024-Q2: 5.00★ (2 reviews)2024-Q3: 4.90★ (52 reviews)2024-Q4: 4.96★ (23 reviews)2025-Q1: 5.00★ (12 reviews)2025-Q2: 5.00★ (41 reviews)2025-Q3: 4.78★ (65 reviews)2025-Q4: 4.65★ (20 reviews)2026-Q1: 4.50★ (8 reviews)2026-Q2: 5.00★ (21 reviews)2026-Q3: 4.48★ (42 reviews)2026-Q4: 5.00★ (11 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$323+237% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 19%Reasonable 61%Overpriced 8%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%29+4.4Craft & service 20%11+2.2Value 10%2+0.2Momentum 8%22+1.8Track record 7%50+3.5Accountability 5%19+1Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
26
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
29
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
11
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
2
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
22
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
50
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
19

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+22 / −0
Professionalism
+29 / −0
Responsiveness
+29 / −0
Punctuality
+23 / −0
Value
+21 / −0

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