Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%62+21.7Reliability 15%54+8.1Craft & service 20%87+17.4Value 10%1+0.1Momentum 8%15+1.2Track record 7%42+2.9Accountability 5%13+0.7Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREAndover Pest Control Inc.
Methuen, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 4.8★ from 338 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Andover Pest Control Inc. is better than 62% of bed bug exterminators.B
62
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Andover Pest Control Inc. is better than 54% of bed bug exterminators.C
54
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Andover Pest Control Inc. is better than 87% of bed bug exterminators.A
87
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Andover Pest Control Inc. is better than 1% of bed bug exterminators.F
1
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Andover Pest Control Inc. is better than 15% of bed bug exterminators.F
15
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Andover Pest Control Inc. is better than 42% of bed bug exterminators.C
42
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Andover Pest Control Inc. is better than 13% of bed bug exterminators.F
13
Reviews for your job
Customers hired Andover Pest Control Inc. for 8 kinds of job.
Andover Pest Control Inc. for trapped animals
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$323+199% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 19%Reasonable 61%Overpriced 8%Not sure 12%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hornet & wasp extermination | 61 | $86–$323 |
| Rodent extermination | 36 | $88–$371 |
| Ant extermination | 12 | $56–$246 |
| Bee extermination | 11 | $214–$426 |
| General wildlife removal | 9 | $246–$426 |
| General pest inspection | 9 | $63–$124 |
| Termite inspection | 8 | $121–$371 |
| Mosquito extermination | 7 | $50–$113 |
