Reviewers praise the firm's professionalism, knowledge, and clear communication regarding personal injury cases like car accidents and dog bites. Clients frequently highlight the staff's responsiveness, helpfulness in explaining legal processes, and dedication to achieving favorable settlements. However, low-star reviews indicate a recurring criticism of delayed or absent communication, with some clients reporting unanswered calls, long wait times for case resolution, or receiving updates only after significant delays.
Google rating: 4.9 out of 5 from 270 reviews (96% five-star).
Reviews on this page: 270 Google reviews (238 with written comments, 1 with photos).
Owner responses: the business replied to 59% of reviews.
Most recent review: October 23, 2026.
Service: Attorney serving Buffalo, New York.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
270 reviews on Google
5★258
4★5
3★1
2★0
1★6
Reviews from Google, shown as published (original wording, unedited).
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Shuvro Sjmr2 reviews
★★★★★
Andrews, Bernstein & Maranto, PLLC is a legal service. The team is knowledgeable, supportive, and committed to providing guidance throughout the legal process. A very special thank you to Thanon Rizvi for the outstanding support, professionalism, patience, and dedication. I truly appreciate the time and effort taken to help me and make the process easier to understand. Your kindness and commitment made a real difference, and I am sincerely grateful for your assistance. If you are looking for a trustworthy, professional, and dedicated law firm, I highly recommend Andrews, Bernstein & Maranto, PLLC. Thank you to the entire team for your excellent service and support!
Thanon Rezvi The best attorney in Buffalo, New York
Outstanding service, professional, knowledgeable, and truly dedicated to helping clients.I couldn’t have asked for a better attorney. Highly recommended to anyone looking for excellent legal representation....
They are so helpful and informative! I had a great experience!
Response from the owner · 2 days ago
Thank you so much for your kind words, Kawsar! We're glad to hear you had such a positive experience with our team. Providing helpful, knowledgeable, and attentive service is something we take great pride in. We truly appreciate you taking the time to share your experience and trusting our team at Andrews, Bernstein & Maranto.
Thank you for the kind words, Cynthia! We're grateful for your support and appreciate you taking the time to share your experience with our firm. It means a great deal to all of us at ABM!
“Thanks for building something so reliable. It makes all the difference.”Anyone can take their service easily .
Response from the owner · 6 days ago
Thank you for the 5-star review! We truly appreciate your kind words and are glad to hear you had a positive experience with our team. Your trust means a lot to us!
I’m glad I chose this firm after my car accident. The team was helpful, professional, and made the personal injury process much easier to understand. I felt like I was in good hands and would recommend them to anyone who needs a car accident or personal injury lawyer!
Response from the owner · a week ago
Thank you so much, Mackinzie! We’re glad to hear our team was able to make the process easier to navigate after your car accident.
At Andrews, Bernstein & Maranto, we know how overwhelming a personal injury case can feel, and we work hard to make sure our clients feel informed and supported every step of the way.
We truly appreciate your kind words, your trust in our firm, and your recommendation!
Have used Tom Kotrys for 3 different car accident cases now between my girlfriend and I. Has always been top tier when dealing with all the craziness that goes along with these things. Can't thank him enough, and can't recommend him enough! You won't be upset if you choose Tom and this firm, I guarantee it!
Response from the owner · a week ago
Joe, thank you for taking the time to share this! We really appreciate the trust you and your girlfriend have placed in Tom Kotrys and our firm over the years. Dealing with the aftermath of a car accident can be stressful, and we're glad Tom has been able to make the process easier for you both. Your recommendation means a lot to our entire team at Andrews, Bernstein & Maranto!
Very friendly, professional, kind, and caring. I would definitely recommend them to any and everyone who has any legal issues! 5 stars 2 thumbs up!!!
Response from the owner · a week ago
Andrea, thank you for taking time to leave us a review! We're glad you had such a positive experience with our team at Andrews, Bernstein & Maranto. Providing friendly, professional, and compassionate legal representation is important to us, and we appreciate your recommendation!
Highly recommend!! Robert Maranto and the team at Andrews, Bernstein & Maranto were great to work with. They were professional, responsive, and took the time to explain everything clearly throughout the process. Robert was knowledgeable, easy to communicate with, and genuinely seemed to care about getting the best outcome. I would definitely recommend the firm to anyone looking for a personal injury attorney.
Response from the owner · a week ago
Chris, thank you for the great review and recommendation! Bob and our entire team appreciate your kind words. We take pride in being responsive, approachable, and making sure people feel well taken care of. Thanks again for recognizing our team at Andrews, Bernstein & Maranto!
Great experience! Everybody in the firm was very helpful and respectful.
Response from the owner · 2 weeks ago
Mya, we're so glad you had a great experience with our team. Being helpful, respectful, and making people feel comfortable throughout the process is important to all of us at Andrews, Bernstein & Maranto. Thank you for sharing this!
