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Andy's Candies

4.5 ★★★★★ · 109 Google reviews · 3 photos
Candy store · Rochester, NY

Andy's Candies at a glance

Google reviewers rate Andy's Candies 4.5 out of 5 based on 109 reviews, with the owner replying to only 1% of them. Customers frequently praise the store for its extensive selection of chocolate, friendly staff, and quick checkout process, noting it as a long-standing local tradition. However, low-star reviews highlight recurring issues with presentation quality, such as air bubbles in molded pieces, and one instance of significant billing errors followed by unapologetic customer service.

  • Google rating: 4.5 out of 5 from 109 reviews (71% five-star).
  • Reviews on this page: 108 Google reviews (58 with written comments).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: August 29, 2026.
  • Service: Candy Store serving Rochester, New York.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.5
★★★★★
109 reviews on Google
5★77
4★15
3★9
2★3
1★4

Reviews from Google, shown as published (original wording, unedited).

Monica HanksLocal Guide · 79 reviews
★★★★★

Amazing experience with excellent customer service

Review from Google · view on Google
Deborah MillerLocal Guide · 19 reviews
★★★★★

My mother and father bought our Easter baskets from Andy's over 30 yrs ago. It was always the BEST memory growing up. Excellent chocolate.....easy 5 stars ever!

Review from Google · view on Google
Andrew Sykut1 review
★★★★★

Love the candy here always has been good!

Review from Google · view on Google
leeanne wiegandLocal Guide · 35 reviews
★★★★★

Look as if it's shut down ! Wasted trip

Response from the owner · 6 months ago

Hi Leeanne. All our locations are open for business. I’m not sure where you went. But if you clarify, we can definitely help. Thank you!

Review from Google · view on Google
Emily Burch6 reviews
★★★★★

Their sponge candy is so yummy! Bite sized, melts in your mouth delicious!

Review from Google · view on Google
Peter CartellaLocal Guide · 150 reviews
★★★★★

Great selection Wonderful treats

Review from Google · view on Google
Jennifer MaherLocal Guide · 8 reviews
★★★★★

Friendly staff and love their chocolate

Review from Google · view on Google
Frank MonacelliLocal Guide · 228 reviews
★★★★★

Good candy

Review from Google · view on Google
Patrick ChefaloLocal Guide · 307 reviews
★★★★★

Excellent selection of quality products. Friendly service. Location is rather remote from shopping district. Parking is close though.

  • Order type: Take out
  • Meal type: Other
  • Price per person: $20–30
Review from Google · view on Google
Mary KostiwLocal Guide · 159 reviews
★★★★★

every year for Easter, I have to have Andy candy

  • Order type: Take out
  • Meal type: Other
  • Price per person: $10–20
Review from Google · view on Google

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Business details