Google reviewers rate Animal Dermatology Clinic 4.9 out of 5 based on 159 reviews. Customers frequently praise the clinic's friendly staff, thorough explanations of complex skin and ear conditions, and effective treatment plans that resolve chronic issues. Recurring themes include the veterinarian's patience, clear communication, and willingness to answer questions. However, some low-star reviews criticize the high cost of biopsies, sedation, and follow-up visits, noting that specific charges were not discussed prior to treatment.
Google rating: 4.9 out of 5 from 159 reviews (94% five-star).
Reviews on this page: 159 Google reviews (114 with written comments, 4 with photos).
Owner responses: the business replied to 14% of reviews.
I was referred here because one of my dogs, Buster was always getting ear infractions. My visit was great! Everyone was welcoming and they took the time to answer all my questions and came up with a treatment plan.
Services: Service not listed
Response from the owner · 5 days ago
Thank you for your feedback, Dick! We're glad to hear that our team made your visit pleasant and provided a thorough treatment plan for Buster. Your comments will be shared with our specialists.
Wonderful staff, exceptional environment, amazing doctor. Highly recommend. Drove over 2 hours and will again happily!
Response from the owner · 3 weeks ago
Thank you, Dora, for your kind words! We're thrilled to hear you had a great experience with our wonderful staff and amazing doctor. We'll be sure to share your praise with the team!
Always friendly and willing to work with your schedule. Recommend if your pet has allergies and hard to treat ear and skin issues.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Thank you, Lori, for your wonderful review! It's great to hear that our specialists have been able to assist with your pet's allergies and ear issues. We'll make sure to share your kind words with the team.
After about 6 months of chronic skin issues for our cat we were referred to go to a dermatologist. So glad we chose ADC of IN. Immediate improvements. Alayna, the receptionist’s, and Dr. Plowgian are phenomenal. Even if going in on a bad day due to frustration or complete worry, you will smile or laugh in some capacity. It’s hard when our fur babies can’t speak to us. The ADC of IN is a great backup. Highly recommended. Thank you all for always helping.
Response from the owner · a month ago
We're so glad to hear about your positive experience, Moni! It's fantastic that our team, including Alayna and Dr. Plowgian, could bring some smiles during your visits. Thank you for recommending us!
They helped my dog when he needed it the most. My dog thanks you for your services.
Response from the owner · a month ago
Joel, it's heartwarming to know that our services were there for your dog when he needed them. Thank you for your kind review; we'll definitely share your thanks with our team.
We brought our Frenchie, Gus, here after dealing with an ear infection for seven months. We were given an appointment the same week (which I would guess was pure luck!) and made a two hour drive to see if Dr. Plowgian could help us get our boy's ear back on track.
Despite never having been to this clinic, Gus was greeted by name when we entered. Everyone was warm and welcoming, and Dr. Plowgian took a significant amount of time to both explain and answer any questions we may have had. It has been a little under a week since we went, and while it is a little too early to say if the treatment is going to work for Gus' ears, I wanted to leave a positive review.
We so appreciated the time and care put into our appointment, and we're hopeful with Dr. Plowgian's assistance that we are on track to infection-free ears!
Services: Service not listed
Response from the owner · 2 months ago
We're so glad to hear that your visit with Gus was a positive one, McKenna. Your feedback about Dr. Plowgian and our team's care means a lot to us. Thank you for taking the time to share!
Highly recommend! Doctor Plowgian spent a great deal of time explaining what could be causing my old Newfies allergies and best ways to help her. He was extremely helpful and thorough. Also, the staff does a remarkable job of follow up, they are also very quick to answer any questions and refill prescriptions. They are all very kind and friendly as well. Thank you!
Strongly recommend this vet derm clinic. Exceptional service. All the staff are friendly, and they answer your phone calls. The vet Dr Plowgian is very knowledgeable and a great communicator. He always takes his time with my dogs issues. He also seems to use very good clinical judgement. My doggo has discoid lupus, which the testing/diagnosis for is expensive and invasive for dogs. He was able to diagnose based on the clinical presentation, and sure enough my doggo has responded well to treatment without having to go through a painful procedure for just a diagnosis. It is a bit more expensive, but I think that’s to be expected with it being a speciality.
The people here are wonderful. We’ve had a great experience working with Brandon, Michael, and Dr. Plowgian over the past couple years while addressing a food allergy for our cat. We have always been shown genuine kindness by the staff and Dr. Plowgian has always taken the time to thoroughly explain things to me and answer all of my questions. The office is highly responsive and really just goes above and beyond.