Google users rate Animal Hospital of Old Metairie 4.9 out of 5 based on 422 reviews, with the owner responding to all feedback. Most reviewers praise the staff for being friendly, knowledgeable, and punctual, noting that they take ample time with anxious pets and provide clear communication. Services mentioned include routine exams, surgeries, acupuncture, and sedation for grooming. However, some low-star reviews criticize billing practices, such as charging for unperformed tests, and express dissatisfaction with staff communication regarding medical decisions or record availability.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
They always do such a great job taking care of my anxious dog- thank you !
Thank you for your kind words and for trusting us with your dog's care. We're delighted to hear that our team has been able to provide a positive experience for your furry friend. We look forward to continuing to support you both!
The service was fast and prompt, very kind a professional and not as expensive as I expected! I will definitely be back with my other pets !
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service and found it both professional and affordable. We look forward to welcoming you and your pets again in the future!
Great service and VERY FRIENDLY staff
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our service and found our staff to be very friendly. We look forward to welcoming you back soon.
Lovely office of professional people.
Thank you for your kind words and positive feedback. We're delighted to hear that you had a great experience with our team. We look forward to serving you again in the future!
This was our first time visit here to follow Dr. Michelle Hodgson because we love her so much. She used to work literally at a place and we were next door and we just had to walk for our vet visits. When she moved we followed (40min) because we love her that much. She cares for her animals with all of her heart and that makes me feel good knowing my animals are in great hands. She is so sweet and very knowledgeable. I recommend choosing her as your fur babies vet.
Thank you for sharing your positive experience and for your loyalty to Dr. Michelle Hodgson. We're thrilled to hear that her dedication and care have made such a significant impact on you and your pets. Your recommendation means a lot to us, and we're grateful to have you as part of our community.
Dr. Michelle and staff likely saved my best friend’s life [again] by successfully surgically removing a sarcoma. We’ve taken Moses to AHOM for over a decade and he’s lived a full healthy life b/c of it. We recommend them to anyone that loves their pet and wants to rest easy at night knowing they’re in good hands. Thanks again team.
Thank you for sharing your positive experience with us. We're thrilled to hear that Dr. Michelle and our team could make a difference for Moses. Your trust and recommendation mean a lot to us. We're committed to providing the best care for all our patients.
Very good, nice people, efficient and we will be back.
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our team. We look forward to welcoming you back soon.
i’m so livid right now !!! we will not be going back here , We took our cat to get her steroid shot for her nose that gets irritated in the summer for mosquitoes. We’ve been going there for a long time. They would not give her her shot this morning because the two doctors that were there had never seen her before. They have her records. She just got a shot two months ago. I’m so livid. No, they just wanted more money out of us. That’s all that’s the bottom line. We will never go back there pitiful. Our poor kitty now has to wait to go to another Dr..
Thank you for your kind words! We're delighted you enjoy your visits with us!
Everyone here is so nice and wonderful and my poodles love them
Thank you for your kind words and for sharing your positive experience. We're thrilled to hear that you and your poodles enjoy visiting us. We look forward to seeing you again!
Dr. McMillan and her staff are amazing. It was my first visiting & from check in to check out I knew my dog was in good hands.
Thank you for sharing your positive experience with Dr. McMillan and our team. We're delighted to hear that you felt confident in the care provided to Teddy! Your feedback is greatly appreciated and encourages us to continue delivering excellent service.