Google reviewers rate Apex Appliance Repair five stars based on 282 reviews, noting that the owner responds to all feedback. Customers frequently praise the company for same-day availability, punctuality, and efficient repairs on ovens, washers, dryers, and refrigerators. Reviewers highlight clear communication, detailed explanations of issues, and fair pricing. The technician is described as knowledgeable and professional, often diagnosing problems quickly and providing thorough service without unnecessary work. No recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 282 reviews (100% five-star).
Reviews on this page: 282 Google reviews (264 with written comments).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
H
Hoopsfan3571 review
★★★★★
Nick was great- came in and wasted no time assessing the issue with our washer. Clearly knew what he was doing. Definitely would use him again.
Repair wait time: 0–1 hr
Response from the owner · 2 days ago
Thank you for the great review! We’re glad Nick was able to quickly assess the issue with your washer and provide knowledgeable service. We appreciate you choosing Apex Appliance Repair for your washing machine service and would be happy to help whenever you need us again!
Fast, efficient, and so so nice! Will definitely be working with them again!
Response from the owner · 2 days ago
Thank you, Mara! It was a pleasure working with you. We’re happy you had such a positive experience—providing efficient appliance service and making the process easy for our customers is always our goal. Thank you for choosing Apex Appliance Repair, and we look forward to helping you again!
Excellent service diagnostic and advice from Nick including details explanations, decision tradeoffs and recommendations.
Response from the owner · a week ago
Thank you, Gary! It was a pleasure helping you and walking through the findings together. We want you to understand what’s going on with your appliance, the options available, and the pros and cons so you can feel confident in your decision. We appreciate your trust in Apex Appliance Repair and you taking the time to share your experience!
Fantastic service. Had an issue with my oven, and they came by the same day and had the oven fixed within 20 minutes. They then preheated the oven to make sure it got to temperature before they left. They came well prepared and provided thorough service. Would highly recommend.
Response from the owner · a week ago
Thank you, Joey! We’re glad we could get out the same day and get your oven back up and running quickly. Verifying that it reached the proper temperature before wrapping up is an important part of making sure the repair is complete. We appreciate you recognizing the preparation and care that went into your service. Thanks for choosing Apex Appliance Repair and for the recommendation!
Repaired my oven. Came out on time, ordered the correct part and installed at agreed upon time. Customer service was excellent. Highly recommend.
Price assessment: Reasonable price
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thank you, Anne! We’re glad we could get your oven repaired and that both visits went smoothly. Showing up when promised and following through from diagnosis to the completed repair are important to us. We appreciate your recommendation and thank you for choosing Apex Appliance Repair!
Our landlord hired this company for our oven that needed a new unit for replacement. The repair was done in an impeccable timing with reassurance that the new unit worked. Very friendly and knowledgeable , communication was on point as well. Highly recommended. Thanks again!
Price assessment: Great price
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thank you, Vannessa! We’re happy we could get your oven working properly and keep you informed throughout the process. We know how disruptive an appliance issue can be, and we work hard to make repairs straightforward for both tenants and property owners. Thank you for recommending Apex Appliance Repair!
We had a great experience with Apex Appliance Repair. This company will be our go-to for any and all future appliance repairs. Nick was a pleasure to work with and immediately diagnosed our suspension issue on our washing machine. Nick is very knowledgeable and actually diagnosed our issue over the phone but was willing to do a formal diagnostic at our home per our request. Nick also took care of our dryer vent clean out which we'll have Apex back to do yearly moving forward. Overall, frictionless experience with all pricing being fair and transparent.
Price assessment: Reasonable price
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thank you, Harold and Harriett, for such a thoughtful review! It was a pleasure working with you and helping with your washing machine’s suspension issue and dryer vent cleaning. We want our customers to understand what’s wrong, what their options are, and what to expect for pricing, so your feedback means a lot. We’re grateful to be your go-to appliance repair company and look forward to helping with your annual dryer vent cleaning!
Knew what he was doing, came prepared and was extremely friendly! My fridge was leaking and it was fixed within the matter of minutes. Highly reccomend
Price assessment: Great price
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thank you, Mackenzie! Glad we could find the source of your refrigerator leak and get it fixed quickly. Being prepared and making the repair process easy for our customers is something we take pride in. We appreciate your recommendation and your trust in Apex Appliance Repair!
In and out, highly experienced, knew the exact problem with my washer in the first 10 seconds of walking in the door. Extremely responsive for how busy they are - even fixed the vent on my dryer while he was here without an asking!!
Price assessment: Great price
Repair wait time: 0–1 hr
Response from the owner · 2 weeks ago
Thank you, Gabriel! We’re glad we could quickly pinpoint the issue with your washer and take care of the dryer vent while we were there. We truly appreciate you taking the time to share your experience and trusting Apex Appliance Repair. We’re here whenever you need us!
Thank you, Jian! We’re glad you appreciated our quick, straightforward service. Thanks for choosing Apex Appliance Repair and taking the time to leave us a review!
