Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Most reviewers praise the company for thorough inspections, clear communication of findings, and fair pricing, often noting that inspectors take time to explain issues and provide detailed reports with photos. However, several low-star reviews criticize the service for failing to leave homes as found, such as leaving doors unlocked or water shut off, and for missing significant defects like roof leaks or plumbing issues that appeared shortly after closing.
Data from Google, last updated November 10, 2026.
317 Google reviews we collected
Phrases our text analysis found in 231 written reviews
How often each topic comes up in the written reviews
We read 231 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Erik was extremely detail oriented and spent a lot of time going over all of the findings with us.”
“What he marked on the inspection report stated that only some of it was damaged.”
“, Joe explained things,gave suggestions and was very personable”
“He was great to work with and we would absolutely recommend him!”
“He answered all of our questions and didn't seem to mind having me follow him around while he did his work.”
“He was extremely professional and helpful identifying issues in a way that I understood clearly and efficiently.”
“…nd not only was Jennifer friendly and professional, but she gave me a great deal!…”
“We got an inspection that cost $800, and trusted that the inspector was honest and wrote down the extent of what each finding came to.”
“Joe was timely, thorough, transparent, efficient and friendly.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 317 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
It was great!!, Joe explained things,gave suggestions and was very personable
Joe is the best great company
Erik was extremely detail oriented and spent a lot of time going over all of the findings with us. He was great to work with and we would absolutely recommend him!
We got an inspection that cost $800, and trusted that the inspector was honest and wrote down the extent of what each finding came to. After purchasing our home, the 2nd day living there, water stared pouring out of the ceiling from the upstairs shower. APEX partially refunded us because they admitted they did not leave the water running long enough during the inspection. The next issue was in our crawl space. The vapor barrier and insulation needed to be fully replaced. What he marked on the inspection report stated that only some of it was damaged. It was FAR more concerning and pressing, than what the inspection report suggested. Now we are stuck with a huge repair with at least $9000 in contractor fees. Such a bummer that APEX didn’t refund us for the entire $800 fee we paid them. They are refusing to admit the severity of what happened here. We simply wouldn’t have purchased this home, had we known the actual extent of everything. There is way more that I can discuss, but I’ll just keep it short and suggest that you don’t use this company.
We have spoken with Tamara about her complaint, and here's what we explained to her: 1) In regards to the leaking bathroom shower handle: The leak was not observable unless water was running in the shower for a long period of time, a period of time longer than what is typical during a home inspection. 2) In regards to the other issues she had with the inspection: All of these issues were observed by our inspector and documented in the inspection report. In closing, we pride ourselves in performing thorough and accurate inspections, and felt that we did for Tamara.
Great company. Have worked with them before and they are very thorough and professional.! I have no hesitation in recommending them for all your inspection needs.
Wow! Thank you for your kind words about Erik and APEX. We appreciated your trust in giving APEX the opportunity to perform another home inspection for you!
The home inspector was really thorough with his inspection and explanation to me as I am a first time home buyer. I would 100% recommend Apex home inspection.
Krishan, it was our pleasure to perform your first time home buyer inspection. Best wishes in your new home!
Crawl under the house yourself because they won't go further than 10ft and leave you not knowing that the floor is missing thousands in insulation
My name is Scott Farnes. I'm the owner of APEX Home Inspections. I read the inspection report (which our customer received a copy of), and here's what our inspector observed while inspecting the crawlspace and what he documented in his report: 1. Observed loose and missing insulation. Recommend corrective action. 2. Observed excessive moisture. Recommend corrective action. 3. Observed small rodent activity. Recommend professional pest control treatment. There were also multiple photos taken of these issues.
Very knowledgeable and efficient! He was very thorough and reviewed all of it with me. Highly recommend
Hi Kimberly, Thank you for your review and for choosing APEX! Let us know if there's anything further, we can assist with.
Our inspector was very knowledgeable and thorough. Would definitely use him again.
Thank you for the great feedback! It was our pleasure working with you.
Joe could not have been more helpful. He answered all of our questions and didn't seem to mind having me follow him around while he did his work. Highly recommended!
Kris and Tami, Thank you for your review and thank you for choosing APEX.
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Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts