Customers consistently praise Apex Junk Removal for its rapid response times, same-day availability, and professional demeanor during services like home cleanouts, furniture hauling, and office clearance. Reviewers highlight the team's punctuality, efficient work ethic, and transparent pricing, noting that costs often matched initial phone estimates without surprise fees. The company maintains a perfect 5/5 rating across 240 reviews, with the owner responding to every customer comment. No significant patterns of criticism emerge from the provided excerpts, as feedback focuses on positive experiences with scheduling and item removal.
Google rating: 5.0 out of 5 from 240 reviews (100% five-star).
Reviews on this page: 240 Google reviews (220 with written comments, 14 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 28, 2026.
Service: Hauling Service serving Bowie, Maryland.
Data from Google, last updated November 2, 2026.
Star ratings
240 Google reviews we collected
5.0of 5
5 stars239100%
4 stars10%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 220 written reviews
99%praise
Praise53899%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response14827%
Staff & attitude12323%
Would recommend9417%
Price & value6512%
Quality & results5811%
Honesty & trust306%
Communication244%
What customers talk about
We read 220 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Called APEX Junk Removal and Gary was quick to answer.”
“Gary and crew are not only professional, courteous, hardworking but go above and beyond with genuine care for who they serve.”
“I truly appreciated their help and would absolutely recommend them to anyone looking for reliable junk removal services.”
“Easy to talk to, very reasonable & great work ethic.”
“They were personable and professional and did a great job at the last minute.”
“Great work using Apex Junk Removal timely and reliable!”
“They were efficient, helpful, professional, and so easy to work with.”
People customers mention
Gary38 reviews
Trevor6 reviews
Veteran5 reviews
James3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recently had my floors redone in my house in Annapolis. I had a huge mess building up and needed to get rid of a pile of junk ASAP! Called APEX Junk Removal and Gary was quick to answer. After speaking with Gary, him and Trevor came over the same day and cleared it out super quick. Great guys, highly recommend! Will use in the future
Response from the owner · 4 days ago
Hey Dominic, it was a pleasure meeting you, and we appreciate the awesome review! We’re happy we were able to get out there the same day and get this taken care of for you. Thanks again for choosing Apex!
Gary
C
Carol Schaubhut9 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
The best in the business! Gary and crew are not only professional, courteous, hardworking but go above and beyond with genuine care for who they serve. You won’t be disappointed when hiring Apex!
Response from the owner · a week ago
Carol, thank you so much! That really means a lot coming from you. You’re genuinely one of the nicest people I’ve had the pleasure of getting to know, and I can’t tell you how much I appreciate your kindness and support. Thank you again for taking the time to write this. It really does mean a lot!
Gary
A
April Friedman2 reviewsiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Our company has been using Apex frequently for well over a year. The absolute best customer service you will find. Any problem, any amount, any time. Problem solved!!!!!
Response from the owner · a week ago
April, you guys have been awesome to work with! Hard to believe it’s been over a year already. We really appreciate all the support and the trust you’ve put in us. It’s been great getting to know you and your team, and we’re always happy to help however we can. Looking forward to keeping this going for years to come!
Gary
S
Sharon Hunt1 reviewiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
This team was the best! They were personable and professional and did a great job at the last minute. I will definitely be recommending them.
Response from the owner · a week ago
Sharon, it was such a pleasure meeting you! We’re so glad we could help you reclaim some space in your home and make things a little easier. It was great working with you, and we really appreciate you taking the time to share your experience and recommend us. Thank you again for trusting our team!
Gary
B
Bill C8 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Fantastic! Easy to talk to, very reasonable & great work ethic...highly recommend them!
Response from the owner · a week ago
Bill, thanks for the awesome review. We appreciate the feedback! We believe in building lasting relationships with our customers and will always go the extra mile.
Gary
R
Robin Burton2 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
I had a fantastic experience with Apex Junk Removal. They were amazing from start to finish and made getting rid of my treadmill so easy and stress free. They were professional, friendly, efficient, and handled everything with care. The treadmill was large and not an easy item to move, and they took care of it effortlessly. I truly appreciated their help and would absolutely recommend them to anyone looking for reliable junk removal services. I would definitely use them again!
Response from the owner · 3 weeks ago
Joy, it was a pleasure getting the chance to help you and thanks for the killer review! Reviews like this let us know we’re doing the right thing.
Gary
Apex Junk Removal
J
J MLocal Guide · 27 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
We hired Apex Junk Removal, a veteran-owned small business, to clear out our home before a relocation, and they made it the easiest part of the move. They showed up on time, worked fast, and left the place clean.
The pricing was extremely reasonable, with no surprises, and the quality and professionalism were second to none. It shows in how they work: disciplined, respectful, and proud of doing the job right.
If you need junk gone, call Apex. We'd hire them again without hesitation.
Response from the owner · 3 weeks ago
We really appreciate the feedback and we're happy to help you prepare for your relocation. We definitely take pride in exceptional customer service and are always willing to go the extra mile. Thanks again and good luck on the move.
Gary
Apex Junk Removal
W
William Gray4 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Answer the call within minutes, negotiated a price with cell phone pictures, we’re on time and job well done! Go army!
Response from the owner · 3 weeks ago
Hey William, thanks for the great review! Sounds like the process went smooth That’s exactly what we like to hear. If There’s anything we can do in the future let us know. We’d be happy to help.
Gary
Apex Junk Removal
