Apex Pros Plumbing, Electrical, Heating and Air at a glance
Google reviewers rate Apex Pros Plumbing, Electrical, Heating and Air 4.8 out of 5 based on 2,526 reviews. Customers frequently praise technicians for punctuality, clear communication, and fair pricing across plumbing, electrical, and HVAC services. However, low-star reviews highlight concerns regarding high labor costs, unresolved equipment issues, and inconsistent scheduling or callback responsiveness.
Google rating: 4.8 out of 5 from 2,526 reviews (93% five-star).
Reviews on this page: 2,526 Google reviews (2,042 with written comments, 40 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 24, 2026.
Service: Dishwasher Repair Service serving Kettering, Ohio.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
2,526 reviews on Google
5★2,347
4★89
3★17
2★14
1★59
Reviews from Google, shown as published (original wording, unedited).
LL
Laurance Lima8 reviews
★★★★★
I was very glad to see someone like Kaleb. Friendly, polite, courteous and. helpful! Kaleb solved our concern regarding are water filter system. Thank you Kaleb
Response from the owner · 2 days ago
Thanks for sharing your experience, Laurance. It's great to hear that Kaleb was helpful in resolving your water filter system concern. Your satisfaction with our HVAC services is important.
Abdulraham was great! Very professional, informative and courteous. Went above and beyond AND THEN SOME!!
Price assessment: Reasonable price
Price: $1,600–1,800
Services: Installation, Service not listed
Response from the owner · Edited 3 months ago
Thank you so much for your kind words! We're delighted you found Guillermo to be professional and informative. It’s great to hear you were pleased with the service and pricing. We're always here to help, Dana!
Quinton quickly figured out that our microwave was broken and causing the circuit breaker to trip. He expeditiously worked to identify and explain the causes of problems with our front light, backyard GFIs, and unused backyard outlets. He was very personable, extremely knowledgeable and clearly explained everything we needed to know. It was definitely a pleasure working with Quinton.
Price assessment: Reasonable price
Price: $1–200
Response from the owner · 3 days ago
Thanks for sharing your experience, Bill. It’s great to hear Quinton efficiently diagnosed the microwave issue and explained the electrical problems. Your feedback on his knowledge and personable approach is appreciated.
Services: Electrical parts assembly, Drain cleaning, Plumbing leak detection, Installation
Response from the owner · 4 days ago
Thanks for the great review, Phillip. It's wonderful to hear you found our team polite and quiet while delivering quality HVAC work. Your feedback is valued.
Dustin was honest in letting me know what I needed done for my furnace
Response from the owner · 5 days ago
Thanks for your review, Maria. It's great to hear that Dustin provided you with honest information about your furnace needs. If you have any more questions or require further assistance, we're here to help.
Quinton was very polite and professional. He completed the job in a timely manner. I liked his personality.
Price assessment: Overpriced
Price: $1–200
Services: Electrical parts assembly
Response from the owner · 5 days ago
Thanks for sharing your experience, Joe. It's great to hear that Quinton's professionalism and personality made a positive impact during your HVAC service. Your feedback is valued!
Some scheduling problems but repairs by Brad appear to be successful. Once arrived, he came earlier than scheduled which was appreciated. He worked quickly and quietly. He was respectful, friendly and had a wry sense of humor. He left the furnace area clean and bled all of the radiators. I was very pleased with his work.
Price assessment: Reasonable price
Price: $2,000+
Services: Heating system repair
Response from the owner · 6 days ago
Thanks for sharing your experience, Nancy. We're pleased to hear that Brad's repairs were successful and that his friendly demeanor made the process smoother. Your feedback on scheduling is noted, and we strive to improve our service.
I live an area with hard water. Always having water problems. But today I chose to go with Apex Plumbing. Guillermo went above and beyond in taking care of our kitchen sink and two bathrooms. He was friendly and professional and just the best at his work. He would enjoy a root beer or a Coke when the job is done. The man knows his stuff. It’s not often a plumber listens to what we told him. He did. Guillermo and Apex are my plumbers of choice.
Thanks for sharing your experience, Tammy. We're pleased to hear Guillermo provided excellent service for your kitchen sink and bathrooms. Your trust in Apex Pros means a lot. Enjoy that root beer!
Ahmad was friendly and respectful and quick to determine cause and institute a fix. Then described what he had done.
Price assessment: Reasonable price
Price: $200–400
Services: Fan installation
Response from the owner · a week ago
Thanks for the review, Greg. It's great to hear that Ahmad was friendly and quick in diagnosing the issue. We aim to provide efficient HVAC solutions. Your feedback is valuable!