Google reviewers report a 4.8-star average from 234 reviews, with the owner responding to 72% of feedback. Customers frequently praise the store for its selection of stringed instruments, affordable pricing, and prompt repair services. While many highlight the friendly and knowledgeable staff, several low-star reviews criticize specific repair quality issues, such as improper veneer work, and describe instances of perceived condescension or strict lesson policies.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Had some guitar buttons put on and picked up a very nice new braided guitar strap. They put the buttons on while I waited the tech was fast and they came out awesome. In and out in 30 minutes on a Saturday 2 hours before they closed. Awesome service.
Incredibly friendly and talented! Had confidence they would be able to fix my old man’s guitar and it brought a tear to his eyes when he saw the great job to restore it!
Loved talking with Emory. He definitely won't his craft.
The folks here helped me troubleshoot a problem I was having with my guitar and were so kind and helpful. They were very transparent with everything they were doing and I knew my guitar was in good hands.
Brought my mandolin in to Appalachian Bluegrass Shoppe the other day and came to find that it's under new management. Alex and crew were fantastic! Super friendly and knowledgeable! Did a great job on the repair! The next generation of bluegrassers in Bmore should be happy to know this place is in good hands! Andy S.
Lovely vibe and great staff. Everyone is very friendly and inviting. Nate upgraded my boring beginner banjo into a clawhammer machine! So badass!
Quality instruments. Expect quality instruments prices. Can't speak to their setups but their bench fees are fair and the staff are friendly and knowledgeable. Environment is inviting, if a little rustic. On brand for Appalachia and Bluegrass!
Appalachian Bluegrass is a Music Store it has music equipment for sale or repair and gives banjo and other lessons .
Needed fretwork and correction to the neck of my Eastman mandolin. Appalachian Bluegrass could not have been more helpful and accommodating. They made all the fixes and gave it a fresh setup and a new set of strings, all in a reasonable amount of time and a VERY reasonable price. My shoppe for life.
I brought in a mandolin that was dusty and needed new strings. Not only did I get new strings but they gave my mandolin tender loving care. She looked so beautiful when I got her back. Someone went above and beyond. Thank you! They will definitely see me again. Great people!