Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Appearance Hair Lounge and Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 50%74+37Reliability 21%80+17.1Momentum 11%90+10.3Track record 10%88+8.8Accountability 7%17+1.2Experts Score= 74Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Appearance Hair Lounge and Nail Spa

Findlay, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 54 spas · 4.9★ from 90 Google reviews

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Report card

Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Appearance Hair Lounge and Nail Spa is better than 74% of spas.B
74
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Appearance Hair Lounge and Nail Spa is better than 80% of spas.A
80
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Appearance Hair Lounge and Nail Spa is better than —% of spas.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Appearance Hair Lounge and Nail Spa is better than —% of spas.–
—
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Appearance Hair Lounge and Nail Spa is better than 90% of spas.A
90
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Appearance Hair Lounge and Nail Spa is better than 88% of spas.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Appearance Hair Lounge and Nail Spa is better than 17% of spas.F
17

Reviews for your job

Customers hired Appearance Hair Lounge and Nail Spa for 3 kinds of job.

Appearance Hair Lounge and Nail Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$58

All 2 Google reviews tagged “Manicure”

CindyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Harmony was so amazing! I had long natural nails and a couple breaking 😩 She squeezed me in. She's a true angel on earth and is using her God given gift to make nails 💅 beautiful! Thanks so much Harmony for the wonderful Hawaii nails 😃 God 😉 God Bless you you 🙏 😊

Customer photo from Cindy's reviewCustomer photo from Cindy's reviewCustomer photo from Cindy's reviewCustomer photo from Cindy's review
Manicure
Mellissas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Harmony, did an amazing job in my nails been looking for someone to do my nails for a while and I have found her thanks so much!!.

Manicure

Price

$44-57% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Braids2—
Manicure2$41–$58
Haircut2$45–$79

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