How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty88−1.2Momentum penalty74−2.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREAppel Heating & Air Conditioning
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 730 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Appel Heating & Air Conditioning for 8 kinds of job.
Appel Heating & Air Conditioning for a/c system maintenance
Clear ✕All 135 Google reviews tagged “A/C system maintenance” · showing 20
Have used them for years, at our Carmel house. Now using in our new home! Fair, honest and professional!
I have been with Appel since June 2021 and they are amazing; the whole team is responsive and informative. The maintenance packages are affordable, and the technicians are respectful, knowledgeable and kind! My husband and I highly recommend them!
Joseph M did a fantastic job!
The company and their service have been exceptional. Always responsive, timely, clean, and helpful. Ive used Appel for over 30 years now.
Very pleased with Appel for all of our heating and AC needs. They have been our service provider for over 30 years.
Michael was very personable and efficient. He quickly fixed the noise issue on our compressor.
Great service as always!
Have had great experiences with Appel over the last few years. Have had a new furnace and humidifier installed as well as a small A/C repair and regular maintenance. Could not recommend Appel more. Scheduling is easy and all the guys that have come out to my house for any of the services have been professional and knowledgeable.
Zappy was on time, friendly, very knowledgeable. He did an excellent job. Made sure my HVAC was in top shape. A+.
Technician very professional and explained things well.
Our Air conditioning stopped working a couple days ago. We called the company “Hope” and they came to the conclusion we needed a new evaporator coil for $5,500. Being a 5 year old system we knew this couldn’t be right. We called Appel and Matt was able to make it out the next day to look over our unit. Turns out the…
I had an excellent experience with Appel Heating & Air, thanks to our service technician, Matt. He was incredibly friendly, professional, and knowledgeable from start to finish. He took the time to thoroughly inspect and clean our entire A/C system, explained everything he was doing, and pointed out a few areas that…
We have used Appel for 35+ years and never had anything but an excellent experience. Highly recommended.
Appel has always been professional and on time- very efficient and keeps our heat/AC in top condition.
Very nice and polite.
Tech was very curt and rude.
Great experience with Nate and the installers
I signed up for a maintenance package with Appel, and I was very pleased with the service. The technician arrived on time, performed all the scheduled maintenance, and provided a summary of the work completed, along with any items that might need attention in the future. I am completely satisfied with their service and highly recommend this company.
Great service!
Used Appel for my HVAC needs for many years, always 100% happy with technician's professionalism, communication and quick work!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 134 | $39–$393 |
| HVAC system maintenance | 129 | $37–$295 |
| Heating system maintenance | 106 | $39–$251 |
| Heating system repair | 41 | $166–$1.2k |
| Heating system installation | 31 | $1.4k–$2.8k |
| Install AC | 30 | $1.4k–$3.2k |
| A/C system repair | 26 | $209–$786 |
| Installation | 23 | $1.1k–$2.8k |
