How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty88−1.2Momentum penalty74−2.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREAppel Heating & Air Conditioning
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 730 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Appel Heating & Air Conditioning for 8 kinds of job.
Appel Heating & Air Conditioning for HVAC system maintenance
Clear ✕All 133 Google reviews tagged “HVAC system maintenance” · showing 20
I had my furnace replaced by Appal a few years ago and had always trusted them. Unfortunately, my recent experience was extremely disappointing. When my furnace stopped working, I contacted them for service and also requested a quote for replacing my air conditioner. It took four follow-up calls before a technician…
This was just a 6 month check up. The technician was on time, personable, and efficient.
Have used them for years, at our Carmel house. Now using in our new home! Fair, honest and professional!
Your tech Mike came in took care of everything that had to be done and very knowledgeable at everything I asked him
Good
Joseph M did a fantastic job!
The company and their service have been exceptional. Always responsive, timely, clean, and helpful. Ive used Appel for over 30 years now.
Zappy was on time, friendly, very knowledgeable. He did an excellent job. Made sure my HVAC was in top shape. A+.
Appel has always been professional and on time- very efficient and keeps our heat/AC in top condition.
Highly recommend for their honesty and reliability and excellent communication. They saved us money compared to what another heating company was recommending us and were excellent communicators to explain why
Very professional and they did a very detailed service on the HVAC system.
I signed up for a maintenance package with Appel, and I was very pleased with the service. The technician arrived on time, performed all the scheduled maintenance, and provided a summary of the work completed, along with any items that might need attention in the future. I am completely satisfied with their service and highly recommend this company.
I have used Appel for my preventative maintenance of my furnace and air conditioner for over 15 years and they have installed new units in my last house and my current home. I cannot recommend them highly enough. They are quick to respond, on time with appointments, have fair pricing, install superior equipment, and have incredible staff.
Pay 1 price for yearly service for air and heating. Best price, very clean and knowledgeable. One price for two visits a year.
After trying maning different heating and cooling companies, I've finally settled on one that stands head and shoulders above the rest - Appel Heating and Air Conditioning. They're honest, reliable, and don't try to sell me things I don't need. They were the only company my mother would use, and I should have…
Great service as always!
Appel is always first class with every job they've completed for me. I've been using Appel for over 15 years now. Always great!
My Appel Representative called in advance of arriving and was timely. He was very polite and professional. We discussed my furnace filters and that I need to shop online since I could not find them at the local hardware store. He wore booties in my home to view the thermostat. I informed him that I had replaced…
On time, friendly, shared updates on furnace.
Joe is very thorough with all aspects of the annual furnace service. He also makes valuable recommendations for things the homeowner can do to support stsrem efficiency. He also explains very clearly the actions he takes.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 134 | $39–$393 |
| HVAC system maintenance | 129 | $37–$295 |
| Heating system maintenance | 106 | $39–$251 |
| Heating system repair | 41 | $166–$1.2k |
| Heating system installation | 31 | $1.4k–$2.8k |
| Install AC | 30 | $1.4k–$3.2k |
| A/C system repair | 26 | $209–$786 |
| Installation | 23 | $1.1k–$2.8k |
