How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty88−1.2Momentum penalty74−2.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREAppel Heating & Air Conditioning
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 730 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Appel Heating & Air Conditioning for 8 kinds of job.
Appel Heating & Air Conditioning for install AC
Clear ✕All 32 Google reviews tagged “Install AC”
I have been with Appel since June 2021 and they are amazing; the whole team is responsive and informative. The maintenance packages are affordable, and the technicians are respectful, knowledgeable and kind! My husband and I highly recommend them!
The Appel team was great! Highly knowledgeable, on time, and affordable. I would recommend Appel to anyone.
The company and their service have been exceptional. Always responsive, timely, clean, and helpful. Ive used Appel for over 30 years now.
I have used Appel for my preventative maintenance of my furnace and air conditioner for over 15 years and they have installed new units in my last house and my current home. I cannot recommend them highly enough. They are quick to respond, on time with appointments, have fair pricing, install superior equipment, and have incredible staff.
Thanks once again, Appel, for excellent service this week. Steve and Mike installed my new air conditioning system expertly and professionally. Who knew how much better a new system would feel than my Jurassic-era 1993 version? Grateful (and cool) Nana here!
We were with another HVAC company that we had issues with over the years…and when they got bought out by a company who had poor reviews, we decided to shop around for the new AC we unfortunately needed. I had 4 companies come out and give us quotes and I was very impressed with Appel…fist from all their positive…
Great service installing a new HVAC system.
Working with Appel was amazing. Very professional. I had a quote on Tuesday and a whole new HVAC system by Friday afternoon.
We have been customers since 2009. Appel has provided consistent, excellent service over the years. Their technicians, customer support, scheduling, sales. Just outstanding from top to bottom. A family owned business with a focus on the customer.
Appel has been excellent to deal with-organized and professional. Highly recommended.
As always the Appel being top notch is the only reason I turned to them for the install of my furnace and heat pump. From the office staff through sales and the people in the field they are the best. The only remaining issue is that of gift card from Duke Energy. DON’T LET ME DOWN APPEL!!!
Highly recommend.
Appel has always been available quickly. Repairmen are very nice and helpful.
I had 6 different companies quote me on a new HVAC system. I chose Appel because they provided a great price and great product. The installation was on time and well done. The guys did a terrific job and cleaned up too. I believe Appel is a wonderful company that is not too big and not too small, and they have…
Scott Appel was a delight to work with. Very professional in tackling a central air conditioning system to my 104 year old home. Scott was sensitive to my time restraints in getting my project done. I would personally recommend he and his installers.
Wonderful service and experience, would recommend to anyone! Very responsive and communicative.
Great experience getting an A/C replaced. Reasonable price and quick service.
I can not rave enough about this company! We used them for a new install in a newly purchased home. Not only was their estimate competitive, they were flexible and accommodating in meeting our desired timeframes. Scott Appel was super responsive to our questions and went above and beyond on some of the requests we…
I obtained five different presentations / estimates for a new furnace / AC install from area companies. Scott Appel, the owner for Appel Heating and AC, personally gave the product presentation. He was professional and thorough and did not pressure me to buy. He answered all my questions and provided a competitive…
We have been Appel customers for years because Appel stands behind their work, top quality & pricing, including friendly and professional employees! We are going to be moving soon; we will have no one else maintain our future home!!
Bad experience with Appel , so I had to use another company. The previous home owner got a transferable warranty to me, but they don’t help to fix their poor quality HVAC !! Careful !!!
I'm a big fan of the Appel! Always provide the best service with the most qualified technicians.
Our AC system was 20 years old and finally bit the dust. I called Appel based on a recommendation from a neighbor. Scott came out that day and did an incredibly thorough load calculation to ensure that the correct size was quoted. He listened to our desires and what we wanted out of a system and what our budgetary…
Installed heating and air-conditioning last spring. It works fantastic. Came out to adjust the thermostat for the humidifier and did not charge. Excellent organization best hitting an air conditioning company I’ve used in my 40 years of home ownership
The Appel employees provide exceptional and professional service at a very reasonable price. Earlier this year we had a new furnace installed with excellent results and customer service. We later found out that we also needed a new heat pump and air conditioner for our upper floor, despite the challenges of our pre…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 134 | $39–$393 |
| HVAC system maintenance | 129 | $37–$295 |
| Heating system maintenance | 106 | $39–$251 |
| Heating system repair | 41 | $166–$1.2k |
| Heating system installation | 31 | $1.4k–$2.8k |
| Install AC | 30 | $1.4k–$3.2k |
| A/C system repair | 26 | $209–$786 |
| Installation | 23 | $1.1k–$2.8k |
