How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty88−1.2Momentum penalty74−2.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREAppel Heating & Air Conditioning
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 730 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Appel Heating & Air Conditioning for 8 kinds of job.
Appel Heating & Air Conditioning for repair HVAC
Clear ✕All 19 Google reviews tagged “Repair HVAC”
We called Appel H/A after hours because our furnace was making noise after it shut off each time. Tyler listened and found the source of the problem quickly. Tyler was friendly and knowledgeable. We appreciated Tyler figuring out the problem so we could use the furnace last night during the bitter temperature drop. We’ve used Appel for around 15 years. 👍
Appel has always been available quickly. Repairmen are very nice and helpful.
I had Broad Ripple Service experts come check my furnace since it wasn’t putting out any heat 4 days ago. They told me it needed replaced for $3700 since it was old (end of life, which wasn’t totally true)or $800-900 to replace the Auxiliary heating component, which was bad. Luckily, I knew David Ward at Appel and…
We just moved into the house a couple weeks ago. On a Monday morning there was no heat. Appel had a phone number attached so we called. Within an hour Seth showed up. He was very thorough and walked us through the process of what he was doing and why. It was quite the warranted education and much appreciated.…
We have been Appel customers for years because Appel stands behind their work, top quality & pricing, including friendly and professional employees! We are going to be moving soon; we will have no one else maintain our future home!!
Have had to call them out 3 times over the last 2 years for repair on an older overused system that we are limping over the finish line. They are very fair and honest. I don't fear what they are going to tell me and am always relieved at the price.
Appel installed a new furnace and air conditioner for me recently. I discovered a small problem with the installation, making the filter difficult to change. Jeff Johnson at Appel listened to my concern and promptly sent a technician to fix the issue at no charge to me. Thanks for your prompt assistance, I am very pleased with your service.
Jeff in the office was super helpful and explained everything thoroughly. Then Sean came out and went out of his way to get me fixed. A board on my furnace/ac pump was out and unbelievably they had it in stock on a 1997 system. All and All my A/C was back working and I was happy with their team and service. I…
Apple's service technicians are routinely polite, knowledgeable, and prompt and efficient in their HVAC maintenance work.
Great experience with Brian today! He identified the problem quickly and was in and out in under 30 minutes. Kind and professional. Thanks!
I’ve used Appel for years and they have always been responsive and professional. I’ve never felt that I was being oversold or scared into buying something I didn’t need. The tech are friendly and knowledgeable and in a lot of cases have been with the company for many years. I always recommend Appel.
Our family has used Appel for 15 years. They do all our maintenance and replace our HVAC when needed. Easy to work with and great value for the services they provide.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 134 | $39–$393 |
| HVAC system maintenance | 129 | $37–$295 |
| Heating system maintenance | 106 | $39–$251 |
| Heating system repair | 41 | $166–$1.2k |
| Heating system installation | 31 | $1.4k–$2.8k |
| Install AC | 30 | $1.4k–$3.2k |
| A/C system repair | 26 | $209–$786 |
| Installation | 23 | $1.1k–$2.8k |
