Google reviewers rate the company 4.8 out of 5 based on 1052 reviews, with the owner responding to 35% of comments. Customers frequently cite punctuality, professional communication, and fair pricing for services like AC repairs and new system installations. Recurring criticisms involve billing discrepancies, multiple visits required to resolve issues, and delays in part delivery or work order completion.
Google rating: 4.8 out of 5 from 1,052 reviews (93% five-star).
Reviews on this page: 1,052 Google reviews (830 with written comments, 8 with photos).
Owner responses: the business replied to 35% of reviews.
Most recent review: October 23, 2026.
Service: Heat Pump Installation Service serving Winter Garden, Florida.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
1,052 reviews on Google
5★977
4★25
3★10
2★4
1★36
Reviews from Google, shown as published (original wording, unedited).
RM
Rob M.1 review
★★★★★
can’t say enough good things about my experience with Apple AC & Heating, especially their technician, Cali!
After a disappointing experience with another HVAC company, I decided to get a second opinion, and I’m certainly glad I did.
Cali showed up on time, was extremely professional, knowledgeable, and just an all-around great guy to deal with. He took the time to explain what he believed was causing the issue with my Daikin system. He suspects it may be something as simple as an internal fuse, but was completely honest that he wouldn’t know for certain until the fuse was replaced and the main board could be tested.
What impressed me most was his honesty. No pressure, no scare tactics, no unnecessary upselling, and no attempt to turn a potentially minor repair into a major expense. Just a straightforward assessment and an honest explanation of what needed to happen next.
It’s nice to know there are still companies out there that value integrity and customer relationships over making a quick buck.
Apple AC & Heating, you’ve got a good one in Cali! His professionalism and honesty speak volumes about your company.
You’ve earned my respect and my future business. I wouldn’t hesitate to recommend Apple AC & Heating to anyone looking for honest, dependable HVAC service.
5 below was very professional and efficient! Diagnosed my GREE system in 5 minutes and repaired the same day, service only took an hour. I’m extremely happy with results. Thank you so much 5 below team!
Apple Air has always been great and Jordan raised the bar even further. The entire company is fast, fair, no pressure, and always kind. Prices are reasonable and service is exceptional!
We woke up to a house 5 degrees warmer than the thermostat was set to. I called for service and Jordan was out within an hour. Thank you Jordan for getting us cool again!
Price assessment: Reasonable price
Price: $1–200
Services: HVAC system maintenance, A/C system maintenance, A/C system repair, Repair HVAC
Cali came by my apt, he was fabulous. Great customer service extremely thorough, explained everything along the way . Awesome technician. So happy with the service , thanks so much Cali 🙌🙌
I’m usually pretty critical of companies that work on my house, but I honestly don’t have a single complaint about Apple AC. Danielle was extremely helpful, and the crew did an outstanding job installing my new AC system. The quality of their work was a huge step above my previous installation.
Apple AC has earned my business for all future HVAC needs, and I’ve already recommended them to my neighbors. Their prices are great, their work is excellent, and they’re worth every penny. Five stars well deserved!
