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Appliance Bargain Center

Appliance store · Salem, OR

4.9 ★★★★★ 140 Google reviews · 24 photos
94%five-star reviews
99%reviews answered by the owner
Oct 2026latest review

Appliance Bargain Center at a glance

Customers frequently cite competitive pricing, helpful staff, and a wide selection of new and scratch-and-dent appliances as primary reasons for their positive experiences. The store offers delivery services and knowledgeable assistance with product specifications. One lower-rated review criticized the value proposition, stating that the cost of used units approached new prices while the condition of the merchandise was poor.

  • Google rating: 4.9 out of 5 from 140 reviews (94% five-star).
  • Reviews on this page: 140 Google reviews (133 with written comments, 11 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Appliance Repair serving Salem, Oregon.

Data from Google, last updated November 1, 2026.

Star ratings

140 Google reviews we collected

  • 5 stars13294%
  • 4 stars64%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 133 written reviews

  • Praise18699%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7339%
  • Price & value4423%
  • Quality & results2513%
  • Would recommend2312%
  • Speed & response147%
  • Communication63%
  • Honesty & trust32%

What customers talk about

We read 133 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Stephen was super helpful and the prices are awesome!”
  • “Steven and Owen were very helpful and got me exactly what I need at a great price”
  • “I went to Appliance Bargain Center and ended up having a really great experience, thanks in large part to Steve.”
  • “I would definitely recommend Appliance Bargain Center, and especially Steve, if you’re looking for an appliance.”
  • “…eone on the spot who did an AWESOME job and was able to install that same day because we were in an urgent laundry situation.…”
  • “He gave me time to look around, answered all my questions, and was always willing to show me another option or explain something.”
  • “He’s honest and trustworthy and did a great job with his customer service.”

People customers mention

  • Owen 17 reviews
  • Chris 4 reviews
  • Colin 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 140 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Michelle Shafer5 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stephen was super helpful and the prices are awesome!

Response from the owner · a day ago

Thank you for sharing. We appreciate you shopping with us at building materials bargain center.

Alana D6 reviewsTotal number of Google reviews Alana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful staff and great deals

Response from the owner · 2 weeks ago

Thank you for the 5-star review, Alana! We're so glad you had a great experience with our team and found some great deals. At Appliance Bargain Center in Salem, Oregon, we love helping customers find quality appliances at affordable prices. We appreciate your support and thank you for sharing a photo, too!

Ariel GarciaLocal Guide · 73 reviewsTotal number of Google reviews Ariel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good price. New washing machine was well priced and very helpful staff.

Response from the owner · 2 weeks ago

Thank you for the 5-star review, Ariel! We're glad you found a great price on your new washing machine and had a positive experience with our team. We appreciate you choosing Appliance Bargain Center in Salem, Oregon, for your appliance purchase. Enjoy your new washer!

Shelley Kuykendall2 reviewsTotal number of Google reviews Shelley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service by Steven!

Response from the owner · 2 weeks ago

Thanks for sharing. We appreciate you shopping with us at appliance bargain center in salem

Jennifer ChurchLocal Guide · 30 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steven was super helpful. We got a fridge, dishwasher, and stove for a way better prices than Home Depot or Lowes.

Response from the owner · 3 weeks ago

Thank you for the wonderful 5-star review, Jennifer! We're so glad Steven was able to help you find a refrigerator, dishwasher, and stove at such great prices! At Appliance Bargain Center in Salem, Oregon, we love helping customers save big on quality, name-brand appliances compared to big box store prices. We appreciate your business and hope you enjoy your new appliances!

Benjamin GibsonLocal Guide · 17 reviewsTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly and helpful staff really interested in getting the right appliance for you, willing to go the extra mile! And prices that are hard to beat.

Response from the owner · a month ago

We are so glad you felt we were helpful in getting you the right appliance for you. Thanks for shopping at the appliance bargain center.

Tia SmithLocal Guide · 89 reviewsTotal number of Google reviews Tia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guy who helped me was nice. The guy who dropped off my washing machine and dryer (different than the Guy who helped me in the store) called to say he was on his way. I wasn't able to answer my phone, so it went to voicemail. I don't think he realized that and continued to talk and said some things that were not the greatest.

Mark Roth3 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steven and Owen were very helpful and got me exactly what I need at a great price

Response from the owner · a month ago

So glad you felt we were helpful and got you the appliance you needed at a great price 👌 Thanks for sharing.

R CoronLocal Guide · 12 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely. I’d make it sound more like you’re telling another person about your experience rather than writing a formal review. ★★★★★ My refrigerator suddenly died, so I had to find a new one on a Saturday. Not exactly how I wanted to spend my weekend! I went to Appliance Bargain Center and ended up having a really great experience, thanks in large part to Steve. They have a huge selection of scratch-and-dent appliances—refrigerators, ranges, cooktops, dishwashers, microwaves, washers, dryers, air conditioners, and more. I spent at least an hour and a half looking at refrigerators, and Steve was so patient, helpful, and friendly. He never rushed me or made me feel pressured to make a decision. He gave me time to look around, answered all my questions, and was always willing to show me another option or explain something. It was especially nice because I was already frustrated from having my refrigerator/freezer go out unexpectedly. Steve made what could have been a stressful experience actually pretty enjoyable. I ended up finding a beautiful counter-depth Frigidaire that fits my kitchen perfectly and is exactly what I needed. My old refrigerator was enormous and just overwhelmed the whole kitchen—it made it hard for more than one person to be in there at the same time! The new one is a much better fit, and I’m really happy with it. I really appreciate Steve’s patience and great customer service. I would definitely recommend Appliance Bargain Center, and especially Steve, if you’re looking for an appliance.

Response from the owner · a month ago

Thank you for sharing here. We appreciate your business and are glad you were happy with your purchase and experience.

Sara Tompkins2 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Owen was amazing! Great affordable appliances.

Response from the owner · a month ago

Thank you for sharing. We appreciate your business.

Appliance Bargain Center on Google Maps →

Business details