Analyzing 6,827,3656.8M ReviewsFor 19,34619.3K Experts
Customers frequently praise the punctuality, professional demeanor, and technical knowledge of the repair staff, noting that appointments are often completed efficiently within the scheduled window. However, a pattern of criticism exists regarding high service costs and diagnostic accuracy, with several reviewers reporting that technicians failed to properly inspect appliances or recommended expensive replacements that did not resolve the underlying issues.
Data from Google, last updated November 1, 2026.
236 Google reviews we collected
Phrases our text analysis found in 173 written reviews
How often each topic comes up in the written reviews
We read 173 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Noah is incredible at his job, super knowledgeable, friendly and professional.”
“Not only efficient, excellent repair work, but customer service that was equal to the level of service you would receive from a friend if not from family.”
“Ozzie did a great job and our appliances, Decor stove/oven and SubZero refrig, took specialized help which he knew how to do expertly and though it wa…”
“Literally the worst company I’ve ever had to deal with.”
“We appreciated his efforts and highly recommend Appliance Hospital.”
“I wouldn't recommend them.”
“Communication and scheduling with Appliance Hospital was excellent and they were on time!”
“They solver our issue quickly and for a good price.”
“Even though the issue turned out to be too expensive to repair, Dennis was friendly, informative, and a pleasure to work with.”
“Excellent service, Excellent communication, and someone I can trust.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.5 ★★★★★ 236 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Noah is incredible at his job, super knowledgeable, friendly and professional. Thank you for outstanding customer service.
Doug is very knowledgeable! Good working with him. Nasser Zamani
Great work!
Great repair guys. Will use again.
Very nice technician, courteous and professional.
Bill, the appliance repair man, great guy. Honest and shows up on time.
Don was fantastic. Not only efficient, excellent repair work, but customer service that was equal to the level of service you would receive from a friend if not from family.
Quick and efficient.
Got what I needed
The technician was very polite and did a good job. My complaint is with the price they were able to unclog the defrost drain tube in my refrigerator and resolve the leaking issue but we’re there less than an hour and it cost $313. I thought I was calling an appliance tech and not a lawyer. I run an electrical business and I would not have even been this expensive.
Analyzing 6,827,3656.8M ReviewsFor 19,34619.3K Experts