Google reviewers rate Appliances 4 Less 4.8 out of 5 based on 404 reviews. Customers frequently cite competitive pricing, friendly staff, and prompt delivery or repair services as positive aspects of their shopping experience. However, a recurring theme in lower-rated feedback involves poor communication, such as delayed return calls, along with concerns regarding product accuracy, online inventory discrepancies, and unresolved warranty issues.
Google rating: 4.8 out of 5 from 404 reviews (92% five-star).
Reviews on this page: 404 Google reviews (316 with written comments, 41 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: November 9, 2026.
Service: Appliance Repair serving Raleigh, North Carolina.
Data from Google, last updated November 10, 2026.
Star ratings
404 Google reviews we collected
4.8of 5
5 stars37092%
4 stars92%
3 stars41%
2 stars51%
1 star164%
Praise vs complaints
Phrases our text analysis found in 316 written reviews
96%praise
Praise41596%
Complaints174%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11627%
Quality & results10925%
Speed & response9622%
Price & value5813%
Would recommend399%
Communication102%
Honesty & trust41%
What customers talk about
We read 316 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“nice family oriented old fashioned service & pricing, convenient.”
“Mandess and Carlos did an excellent job of installing my new washer!”
“They damaged my home while removing the defective fridge I purchased from them several weeks ago.”
“They have a lots of new and open-box appliances, and their delivery was lightning-fast.”
“This is the first time I've seen such a great deal on an appliance 👍🏻👍🏻”
“I could have had a really nice refrigerator for the double price I paid.”
“I would definitely recommend this place for good quality appliances.”
“Although the prices at the store are competitive, I recommend documenting your purchase by taking a photograph of the product, retaining the receipt,…”
“They explained everything and installed everything correctly.”
“Mendez and Alex were amazing, they work fast, reliable and very professional”
People customers mention
Mendez80 reviews
Alex28 reviews
Mendes6 reviews
Arnold5 reviews
Carlos5 reviews
Michael4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I had my last Whirlpool dryer for 38 years. I got my current dryer from Appliances 4 less just 7 months ago and it stopped working today. I've never had a new appliance with problems this early. They sent out repairmen who could not fix it in the home. I had to take my damp clothes out while they took it back to the shop to look at. This is a very bad experience for me and I would much rather shop at the big box stores in the future.
Jiten RavalLocal Guide · 33 reviewsiTotal number of Google reviews Jiten has written across all businesses on Google Maps, not just this one.
Overall very good, overall, family oriented appliance for family at your level of quality & price.check it out the price & branda just dent or shipping damage & most still undew warranty.nice family oriented old fashioned service & pricing, convenient.
Matt1 reviewiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
They damaged my home while removing the defective fridge I purchased from them several weeks ago. I can lock my front door now. Unfortunately, now I have to spend time in court getting reimbursed for repairs to my damaged front door.
Mundo12 reviewsiTotal number of Google reviews Mundo has written across all businesses on Google Maps, not just this one.
Being gaslighted by the manager as I write this. Fridge hasn’t produced ice over 10 days. They refuse to replace it despite the fact their technicians couldn’t fix it. I had to pull up the owner’s manual to prove to them wrong about the product they sold me and they still couldn’t muster an apology. Stay far away from this place!!!!!!
MathewLocal Guide · 9 reviewsiTotal number of Google reviews Mathew has written across all businesses on Google Maps, not just this one.
The LG refrigerator/freezer I bought 4 months ago broke down and the LG service guy came to fix it (with the "one-year warranty") and he said that the appliance had been modified with zip ties and other add-ins to keep it together on the inside back of it. LG service was able to fix the issue I had called about, but had found other issues in the process. It had clearly had been used and damaged before and now broke again. The store refused to exchange it. So now I have to buy a new fridge. So much for "saving money" on a scratch and dent appliance!! I could have had a really nice refrigerator for the double price I paid. I did call the store directly but they said "there is nothing they could do" and to sell it on Facebook marketplace if I'm unhappy with it.
Response from the owner · 2 months ago
Thank you for sharing your experience. We’re very sorry to hear about the trouble you’ve had with your refrigerator and understand how frustrating and disappointing this situation must be, especially after purchasing it only four months ago.
We were not aware of any “jury-rigging,” improper modifications, or previous hidden damage before the sale. We would never knowingly sell an appliance with hidden damage or undisclosed issues, and we take your concerns very seriously.
Our first step would be to work with you and the warranty company to see if we can get the issue resolved under the warranty. If you are having difficulty getting the warranty company to resolve the problem, please reach out to us directly. We will be happy to work with you and do what we can to help find a resolution.
We sincerely apologize for the frustration and inconvenience this has caused and hope we can make things right.
Hawa Dukuray4 reviewsiTotal number of Google reviews Hawa has written across all businesses on Google Maps, not just this one.
My initial experience at the store was positive; however, the situation deteriorated significantly upon the delivery of my product. I received an item that differed from my original order, and the accompanying receipt did not accurately reflect the product purchased. Furthermore, the staff demonstrated a lack of responsiveness and exhibited behaviors that I perceived as discriminatory and dishonest. Although the prices at the store are competitive, I recommend documenting your purchase by taking a photograph of the product, retaining the receipt, and closely monitoring how items are priced. I encountered a situation where my order was mispriced, with the price of my refrigerator incorrectly combined with that of a range.
Response from the owner · 2 months ago
Thank you for taking the time to share your experience. We’re sorry to hear that your experience changed after delivery and that there were concerns regarding the product, receipt, pricing, and communication with our staff.
We take concerns about order accuracy and customer service seriously, and we certainly do not want any customer to feel that they were treated unfairly or disrespectfully. We would appreciate the opportunity to review what happened, including the refrigerator and range pricing, so we can better understand the situation and address any errors.
Please contact our management team directly with your order details so we can investigate this matter and work toward an appropriate resolution. We value our customers and appreciate you bringing these concerns to our attention.
Kelli V1 reviewiTotal number of Google reviews Kelli has written across all businesses on Google Maps, not just this one.
My husband and I just bought a refrigerator on July 4th. I have to say everyone we talked to was so friendly and helpful. We had a minor issue when we got it home and they sent someone right out to fix it. We live an hour away. I love the refrigerator and we will definitely buy from them again. Absolutely unbeatable service.
Paula HolleyLocal Guide · 15 reviewsiTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
I am very satisfied with my new washer and the service I received at Appliances 4 Less. There was not a manual with the washer. I looked at the instruction manual online, however I preferred to have one in hand. James graciously printed one out for me.
Jason Klascius7 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
I just scored an incredible deal on an LG dishwasher sold, delivered and installed by Appliances 4 Less on Lake Wheeler Rd! From the helpful and friendly sales floor rep to the through delivery and installation team, everyone was absolute top-tier. They have a lots of new and open-box appliances, and their delivery was lightning-fast. If you want premium appliances without the premium price tag, and need a quick appliance delivery this is your spot!
