Customers frequently cite punctuality, professional communication, and competitive pricing as key strengths of Aqua Fill Pool Fill. Reviewers note that the company often responds quickly to requests and provides clear, high-quality water for various pool types. A recurring criticism in lower-rated feedback involves a lack of prior contact before arrival and insufficient notice about equipment issues, leading to frustration regarding scheduling and communication.
Google rating: 4.9 out of 5 from 66 reviews (92% five-star).
Reviews on this page: 66 Google reviews (55 with written comments, 3 with photos).
Owner responses: the business replied to 59% of reviews.
Most recent review: October 31, 2026.
Service: Pool & Spa Service serving Detroit, Michigan.
Data from Google, last updated November 11, 2026.
Star ratings
66 Google reviews we collected
4.9of 5
5 stars6192%
4 stars35%
3 stars12%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 55 written reviews
99%praise
Praise10599%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3432%
Speed & response1918%
Would recommend1918%
Quality & results1312%
Price & value109%
Honesty & trust66%
Communication55%
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very fast to get out, very friendly people, great to work with.”
“I've been working with Aqua Fill for 4 consecutive years now and I am always pleased with the customer service and prompt delivery of my fresh water every year.”
“I highly recommend these guys, and I will be using them again next year.”
“Just had a great experience with getting our pool filled.”
“And I have to say they are consistently more affordable than some others in my experience.”
“We use Aqua fill at the GM proving Grounds when we need extra, They are super reliable, superfast with honest pricing.”
“I wish I would’ve called Aqua Fill first, as they were so polite so professional so easy to work with and even less expensive!”
People customers mention
Dave3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Very fast to get out, very friendly people, great to work with. Highly recommended.
Response from the owner · a week ago
Thank you, Jeremy, for your fantastic review! We're delighted to hear that you found our team friendly and efficient. At Aqua Fill Pool Fill, we strive to provide top-notch service in pool filling and maintenance. Your recommendation means a lot to us. If you need assistance in the future, don’t hesitate to reach out!
Aqua Fill Pool Fill
Cole Charles ReuterLocal Guide · 57 reviewsiTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
I love aqua fill pool fill today I got a tanker truck to honk today it was a Freightliner Columbia the truck number is 31 those guys were in the trailer park near my house when they got in the truck I pumped my arm at them and they honked at me and that made me happy I live in livingston county your company made my day feel awesome.
Response from the owner · 5 months ago
Thank you, Cole! We're delighted to hear that our Aqua Fill team made your day brighter with a simple honk. It’s wonderful to know our service brought joy to your community in Livingston County. We appreciate your support and look forward to filling more pools for you and your neighbors in the future!
Aqua Fill Pool Fill
R H5 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Beautiful clear water every year! Used these guys 7 of the last 8 years and always spot on. And I have to say they are consistently more affordable than some others in my experience. Highly recommend, very professional.
48430
Response from the owner · 6 months ago
Thank you, R H, for your fantastic review! We're delighted to hear that you've enjoyed beautiful clear water year after year with our services. It's great to know that you find us consistently affordable and professional. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch pool filling solutions for many more years!
Aqua Fill Pool Fill
Julie BarnardLocal Guide · 14 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Aqua Fill is THE BEST!!! We have an indoor playpool, 5,000 gallons. Because we're also on well water, every year we drain the pool, clean it then have Aqua Fill come and deliver the water. They are SO nice, professional, helpful, and the water is always perfect! They're the best!
Response from the owner · 6 months ago
Thank you so much for your kind words, Julie! We're delighted to hear that our team has consistently provided you with excellent service for your indoor playpool. It’s always a pleasure to deliver the perfect water for your needs. We appreciate your trust in Aqua Fill and look forward to continuing to support you with all your pool filling needs in the future!
Aqua Fill Pool Fill
Jeff Carter10 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
We use Aqua fill at the GM proving Grounds when we need extra, They are super reliable, superfast with honest pricing. Recommend to anyone looking for clean water.
Price assessment: Great price
Services: General construction
Response from the owner · a year ago
Thank you, Jeff, for your kind words and 5-star rating! We are delighted to hear that Aqua Fill Pool Fill met your expectations at the GM Proving Grounds. Our team takes pride in delivering reliable service with fast turnaround times and transparent pricing. We appreciate your recommendation and look forward to serving you again in the future.
Aqua Fill Pool Fill
Bethany SantosLocal Guide · 27 reviewsiTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Thank you, Bethany, for your 5-star rating and kind words about our communication and service at Aqua Fill Pool Fill. We strive to provide excellent service to all our customers, and we are delighted to hear that you had a positive experience with us. If you ever need assistance with your swimming pool again, feel free to reach out. Thank you for choosing us!
Aqua Fill Pool Fill
Denise Urban6 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Our family is grateful for Aqua Fill! We have been using their services for several years and they are reliable, professional and compassionate. Our first experience occurred during a time when our family was coping with multiple cancers. I will never forgot the kindness they showed us during that very painful time. This is a truly a company with humanity.
Response from the owner · a year ago
Hello, Denise. Thank you for your heartfelt review. We're truly honored to have been able to support your family during such a challenging time. Your kind words mean a lot to us. Thank you for choosing us! Aqua Fill Pool Fill
Anna Marie Syed7 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Wow! I could not be happier with the service provided by Aqua Fill Pool Fill. I called them at 4pm on a Friday, and they were at my house at 730 am on Saturday, ready to work! They were professional, kind, friendly -- and the water they delivered looks beautiful. I can't wait to take the kids swimming! Thank you everyone (but especially Deb, who helped me figure out how much water we needed!)
Response from the owner · a year ago
Hello Anna Marie. Thank you for your glowing review! We're thrilled to hear that our team provided prompt and professional service. Deb is a valuable member of our team, and we're glad she could assist you. Enjoy the beautiful water with your kids! We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Aqua Fill Pool Fill!
Aqua Fill Pool Fill
Thomas8 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Just had a great experience with getting our pool filled. They were very professional and quick. They even gave me some great tips on my equipment, as I am a first time pool owner. I highly recommend these guys, and I will be using them again next year. Thank you, Aqua fill.
Response from the owner · a year ago
Thank you for your kind words! We're so glad to hear about your positive experience with Aqua Fill Pool Fill. It's great to know that our tips were helpful for you as a first-time pool owner. We look forward to working with you again next year! Aqua Fill Pool Fill
Angelica Rice2 reviewsiTotal number of Google reviews Angelica has written across all businesses on Google Maps, not just this one.
Did not call before coming. Filled pool and did not tell us that a pool pole was not off. Making it very difficult to fix after filling pool. Bad communication.
Response from the owner · a year ago
Hello Angelica. We apologize for any miscommunication. Based on our records, you mentioned it would be okay to arrive the day before your scheduled date if availability allowed. There was no mention of calling first. Since that wasn’t possible, we arrived on the originally scheduled day between 7:30 am - 8:00 am. While on-site, we noticed the pool pole issue and knocked on the door to alert you. A gentleman responded and kindly assisted with the connection. We pride ourselves with excellence in service and always welcome calls to address any miscommunications.
Aqua Fill Pool Fill
