Customers consistently praise the company for punctuality, professional communication, and fair pricing across services like drain clearing, toilet installation, and leak repairs. Technicians are frequently described as knowledgeable and courteous, often explaining issues thoroughly before completing work. However, low-star reviews highlight instances where repairs failed to resolve the initial problem or resulted in significant property damage during installation, leading to disputes over refunds and perceived dishonesty.
Google rating: 5.0 out of 5 from 361 reviews (98% five-star).
Reviews on this page: 361 Google reviews (314 with written comments, 17 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 27, 2026.
Service: Drain Cleaning Service serving Peoria, Arizona.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
361 reviews on Google
5★354
4★3
3★1
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 314 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were reliable, clean, efficient, friendly, and clearly skilled.”
“The office staff was friendly and efficient on the phone, they kept us informed throughout the process.”
“They were late but once they arrived they were professional and did a great job.”
“I recommend him to all my neighbors because he is an excellent worker.”
“Joel did a great job installing our new Toto toilet.”
“They were prompt and took care of the dry wall replacement quickly, but the whole experience was still terrible.”
“I really like their service; they are very professional, explaining step by step what they are going to do, very punctual, 100 percent professional, e…”
“Took care of our clogged drain issue efficiently for a reasonable price.”
“a great experience I love the help and understanding I got you going to be the people I will call from now on thank you again for being honest”
People customers mention
Joel21 reviews
Drew10 reviews
Andrew8 reviews
Chance8 reviews
Bradley8 reviews
Brad6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Herb Prue7 reviewsiTotal number of Google reviews Herb has written across all businesses on Google Maps, not just this one.
Both techs were knowledgeable and courteous. They were able to solve our water pressure issue with the help of the Delta customer service rep who had them by pass the electronics on the touch faucet.
Price assessment: Not sure
Price: $200–400
Services: Faucet repair
Response from the owner · an hour ago
Thank you, Herb! We’re glad our technicians were knowledgeable and courteous, and that they were able to resolve your water pressure issue with help from Delta’s customer service team.
Danett RojasLocal Guide · 24 reviewsiTotal number of Google reviews Danett has written across all businesses on Google Maps, not just this one.
**Edit to add how incredibly gracious and outstanding this company is, especially Joel and Julian. I reached out to Andrew as I had a leak on the side of my home and they came out in a matter of mins and got it all taken care of. I can't express how thankful I am for them. It's been a struggle with this house the last month and they have made it seem like a walk in the park. Thank you again!!! 10/26/2026
I was really impressed with AquaForce Plumbing and Drain. They were reliable, clean, efficient, friendly, and clearly skilled. The work was handled smoothly, and I felt confident I had chosen the right plumber. From the beginning when Andrew came out to having Joel and Julian install my water softener. Everything was perfect. So kind and very efficient. Totally recommend this team! Great job gentleman!
Response from the owner · 3 weeks ago
Danett, thank you for the wonderful review—I'm glad our team was reliable, clean, and efficient from start to finish. It means a lot that Andrew, Joel, and Julian made the water softener installation go smoothly and left you feeling confident in your choice. We truly appreciate the recommendation and the kind words.
CE HOA Manager6 reviewsiTotal number of Google reviews CE has written across all businesses on Google Maps, not just this one.
Joel was just here and did a great job. Good representative for the company. I would recommend them very highly.
Response from the owner · 4 days ago
Thank you for the great review—Joel will be glad to hear it. We’re happy he made a strong impression and took good care of everything, and we truly appreciate the high recommendation.
Steve LLocal Guide · 18 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Joel did a great job installing our new Toto toilet.
Price assessment: Reasonable price
Response from the owner · 5 days ago
Thanks, Steve! I really appreciate you taking the time to share this—glad Joel did a great job getting your new Toto toilet installed and taken care of. Thanks for choosing AquaForce Plumbing and Drain for your home.
Chalea Grant9 reviewsiTotal number of Google reviews Chalea has written across all businesses on Google Maps, not just this one.
Chance provided excellent service. He was professional, respectful, and sent 3 estimates which felt very great to have options. Would definitely recommend this company!
Price assessment: Reasonable price
Price: $800–1,000
Services: Service not listed
Response from the owner · a week ago
Chalea, thank you for the 5-star review! I’m glad Chance provided excellent, professional, and respectful service, and that the three estimate options made the process feel comfortable. We really appreciate the recommendation and look forward to helping again if you ever need AquaForce Plumbing and Drain services.
Kristen Johnson2 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Kristen, thank you for the kind words—I'm glad our team was friendly, honest, and efficient. We really appreciate you choosing AquaForce Plumbing and Drain and we’re here anytime you need help.
Ursula Keller1 reviewiTotal number of Google reviews Ursula has written across all businesses on Google Maps, not just this one.
Yes Bradley I had.a great experience I love the help and understanding I got you going to be the people I will call from now on thank you again for being honest
Price assessment: Great price
Price: $1–200
Services: Plumbing pipe repair, Toilet repair
Response from the owner · 7 months ago
Thank you, Ursula, for the 5-star rating! We really appreciate your support and are glad you had a great experience with AquaForce Plumbing and Drain.
Kenneth schlecht7 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
This is our third time using aqua force and I would tell any one if they are looking for a honest and fare price use them Joel is great at saving u cash. And finding any pluming problems u may have
Price assessment: Great price
Price: $200–400
Response from the owner · 2 weeks ago
Kenneth, thank you for coming back to AquaForce Plumbing and Drain—being your go-to for the third time means a lot. I’m glad Joel was able to save you money with fair, honest pricing and track down the plumbing issues you needed fixed.
Matthew Media2k234 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Thanks for the 5-star review! I’m glad we could clear your drain clog quickly and get everything flowing again, and I really appreciate you taking the time to share your experience.
Donna Waddell5 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Garbage disposal stopped working. Joel came out on a Saturday. Kept me up to date on arrival. Turned out to be an easy fix and I didn’t get charged. Highly recommend Aqua Force!
Price assessment: Great price
Services: Garbage disposal repair
Response from the owner · 3 weeks ago
Donna, thanks so much for the kind review—Joel will be happy to hear it. I’m glad he could come out on a Saturday, keep you updated on his arrival, and get your garbage disposal fixed quickly without charging you. We truly appreciate the recommendation and look forward to helping again if you ever need us.
