Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate Arai Pastry 4.8 out of 5 based on 231 reviews, highlighting fresh Japanese pastries like curry buns, milk bread, and cakes with understated sweetness. Customers often praise the friendly staff and reasonable pricing for items like flan and custard pan. However, some low-star reviews criticize the bakery for limited selection, high prices, and instances of rude service or unexpected closures.
Data from Google, last updated November 13, 2026.
231 Google reviews we collected
Phrases our text analysis found in 170 written reviews
How often each topic comes up in the written reviews
We read 170 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everything is always delicious and the employees are friendly!”
“If you want some breads I would choose 85 bakery and the owner not friendly!”
“all fresh pastries made by Japanese chefs, with reasonable prices.”
“NGL this cake made my day, the best 💯, although just a tad pricey for the size came out to about $6 for a slice”
“Their food options aside from cake are equally delicious and I recommend you try everything they offer.”
“Great dessert, awesome service.”
“It’s a last minute order, but they prepared everything and made it on time.”
“Honestly I heard a lot of mixed opinions about their cakes in town.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 231 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I love their curry buns so much or and their cakes so yummy!
Expensivish cake, but super delicious. I like the understated sweetness of their strawberry cake.
I visited this bakery because of its great reviews, but unfortunately, I was really disappointed. I was looking for a birthday cake, but since whole cakes needed to be ordered two days in advance, I decided to buy individual slices instead. I chose four flavors: matcha, chocolate, cheesecake, and strawberry. Unfortunately, the cakes were dry and not soft or moist as I expected. The cheesecake was the only one that was somewhat better. The selection of pastries was also very limited, and the person at the register wasn’t particularly friendly. Overall, the experience was disappointing, especially considering the positive reviews. I wouldn’t come back.
Fresh baked with real ingredients
This is our first time ordered the birthday cake here, it’s amazingly good! We found other Asian cake place includes corn syrup, so we called this place before we ordered it. They confirmed everything is made fresh and no corn syrup. It’s a last minute order, but they prepared everything and made it on time. We will definitely come back again, would like to try a different cake next time.
Everything here is fantastic, have probably gone over a hundred times the last few years. I particularly like the red bean buns, Japanese cheesecake, chocolate cake, and custard buns. But again, everything is delicious and there’s so much to try.
Authentic Japanese bakery. Breads are refrigerated so they stay fresh. On weekends, they have more bread options like raisin bread, for example. I got 2 loaves of the milk bread. They are not sliced so that I can slice them to my desired thickness at home.
Great desserts and bread here! Got my birthday cake here earlier this year and also recently grabbed some cinnamon raisin bread. Everything is always delicious and the employees are friendly!
Their flan is one of the best pastries!
the bread too hard and pricy! If you want some breads I would choose 85 bakery and the owner not friendly!
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts