Google reviewers rate Archadeck of Chicagoland 4.8 out of 5 based on 93 reviews, with the owner responding to 99% of feedback. Customers frequently praise the company's communication, punctuality, and professional workmanship on decks, porches, and patios, noting that projects often finish early with clean sites. While most experiences are positive, a few low-star reviews criticize high costs, rushed construction leading to poor craftsmanship, and aggressive sales tactics during initial consultations.
Google rating: 4.8 out of 5 from 93 reviews (94% five-star).
Reviews on this page: 93 Google reviews (88 with written comments, 15 with photos).
Owner responses: the business replied to 99% of reviews.
Phrases our text analysis found in 88 written reviews
97%praise
Praise20297%
Complaints63%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4321%
Speed & response3818%
Would recommend3718%
Communication3617%
Quality & results3316%
Price & value157%
Honesty & trust63%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Archadeck completed the work in a very professional manner from beginning to end including project design, workmanship and completing the project in a…”
“…ncluding project design, workmanship and completing the project in a timely manner.…”
“I would definitely recommend Archadeck for your next project and would work with them again in the future.”
“Communication was excellent throughout the entire process, and we absolutely love our new screened porch.”
“We had a great experience with Kristen and team from start to finish.”
“They offered the most competitive price and allowed me to upgrade to composite and aluminum materials for a modern look, all for nearly the same cost as wood.”
“As someone who knows nothing about decking, I was trusting the sales team to guide us based on our expectations/price point.”
“Of notable mention, I have never worked with contractors who were so transparent in their communication.”
People customers mention
Kristen7 reviews
Jessica5 reviews
Gabrielle5 reviews
Andrew4 reviews
Danielle4 reviews
Raul3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I recently got my deck built by Archadeck of Chicagoland. Archadeck completed the work in a very professional manner from beginning to end including project design, workmanship and completing the project in a timely manner. The employees were very courteous and accommodative for all my requests of minor changes in the details as the project progressed. The cost was very competitive to other vendors. I was quite impressed with the overall quality of the completed project.
Response from the owner · 6 days ago
Joseph,
Thank you for your kind review! We are pleased to hear that you had a great experience with our team at Archadeck of Chicagoland. We truly appreciate your feedback on our design, workmanship, and service, and we hope you enjoy your new deck for years to come!
L
Lauren Rotunno7 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
We had a great experience with Kristen and team from start to finish. Communication was excellent throughout the entire process, and we absolutely love our new screened porch. It feels like a true extension of our home and has given us such a beautiful outdoor space to enjoy. We couldn’t be happier!
Response from the owner · 2 weeks ago
Lauren,
Thank you for your thoughtful review! Exceptional communication from the initial design to project completion is our top priority, and we are thrilled that our team met your expectations. Enjoy your beautiful new screened porch, and thank you for trusting Archadeck with your home!
J
Jennifer Earvolino7 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I absolutely love the room Archadect created for me. Throughout the construction and afterwards, they were attentive to my every concern. They created a peaceful sanctuary that guests love spending time in as much as I do. They were very efficient in the construction and the quality of materials is excellent. I highly recommend them
Response from the owner · a month ago
Jennifer,
Thank you for your wonderful review! It's great to hear that you love your new room and that it has become a peaceful sanctuary for you and your guests. Our team takes great pride in delivering quality craftsmanship and attentive service, so your kind words are truly appreciated. Thanks for choosing Archadeck!
P
Patty Young2 reviewsiTotal number of Google reviews Patty has written across all businesses on Google Maps, not just this one.
From start to finish, we couldn't have been more pleased with the team at Archadeck! They completed a screened in porch and paver patio this summer, and we are SO thrilled with the results. Our designer Jessica was instrumental in helping us with a plan, and she brought up things that we didn't think of ourselves. The construction manager Christian was a true craftsman and went above and beyond to meet our requests. Nicolet was on top of communication and kept us informed each day about the progress, and helped with fixing any minor issues that came up. Overall, working with Archadeck was an excellent experience.
Response from the owner · a month ago
Patty,
Thank you for your kind review! We are so happy to hear that you're enjoying your new screened-in porch and paver patio. It was a pleasure working with you to bring your outdoor living vision to life. We will pass your praises along to the team. Thank you for your recommendation. We hope you and your family enjoy many beautiful seasons in your new outdoor space!
N
Nicole Suchevits6 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
We had a great experience with Kristen and her team. Kristen is creative and came up with a beautiful screened in sunroom (suggestion of infrared heat was the best) and deck for our new home. Her team was professional, timely and kept our yard so clean.
Response from the owner · 4 months ago
Nicole,
Thank you for your kind review! We are so pleased to hear that you had a great experience and are enjoying your new screened porch and deck. We pride ourselves on providing a professional experience from design to build and love to hear that it was executed. Enjoy your new backyard and thanks for choosing Archadeck!
S
Sarah Dunne1 reviewiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Working with the team at Archadeck was easy and fast. The project came together just the way we envisioned, and our screen porch is now everyone’s favorite room in the house.
Response from the owner · 7 months ago
Sarah,
Thanks for your kind review! We're pleased to hear that you found our process simple and efficient. Our goal is to extend families living spaces outdoors and we're so happy to hear that your new screened porch is already the families favorite room in the house! Thanks for choosing Archadeck of Chicagoland-Naperville!
B
Bugzz7 reviewsiTotal number of Google reviews Bugzz has written across all businesses on Google Maps, not just this one.
We could not be happier with our decision to have our custom gazebo designed and built by Archadeck. Their team of professionals were excellent from beginning to end. Of notable mention, I have never worked with contractors who were so transparent in their communication. It's so important to make a client feel comfortable with a large project, and I can't stress enough how their team made us feel that way throughout the entire process. Thank you Kristen and the Archadeck family for making our vision come to life! I would recommend them without question!
Response from the owner · 7 months ago
Thank you for the wonderful review! We're so pleased to hear that we could help bring your vision for a custom gazebo to life. It's fantastic to know that our team’s transparency and communication made you feel comfortable throughout the entire process. We will be sure to share your kind words with Kristen and the rest of the team. Thank you for your high recommendation, we hope you enjoy your new gazebo for many years to come!
J
Jimmy John2 reviewsiTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
I really enjoyed working with Archadeck on my new front porch. The process was smooth from the very beginning to the end and am more than happy with the final results. Everyone at Archadeck did a great job of communicating throughout the entire process. They did everything as stated and also made some adjustments during the project as requested. I can be very particular when it comes to home projects and Archadeck, especially the Sales Rep was very accommodating, understanding and patient with all of my questions and requests. They took the time to listen to me and make any necessary adjustments as we saw fit. I would definitely recommend Archadeck for your next project and would work with them again in the future. Thank you, Andrew, and team for a job well done!
Response from the owner · 9 months ago
Jimmy,
Thank you for this kind review! We're happy to hear that you're enjoying your new front porch and that the process was smooth from start to finish. We take great pride in our communication and flexibility, and it's wonderful to hear that Andrew and the rest of the team were so accommodating. Thank you for the recommendation, we'd love to work with you again in the future!
J
Joanna Woolman4 reviewsiTotal number of Google reviews Joanna has written across all businesses on Google Maps, not just this one.
Although my project was small, they were able to fit it into their schedule before this brutal winter set in. They did very precise work and accommodated all my requests. The front step they added to the entrance of my front door improved my life immensely as now I do not have to struggle with the too high step while getting in and out of the house.
Response from the owner · 9 months ago
Joanna,
Thank you for sharing such a meaningful review! We believe our clients projects deserve our full attention and precise workmanship no matter the size. Hearing that your new front step has improved your daily life and made entering your home safer and easier is the most rewarding feedback our team can receive. Thank you for choosing Archadeck to work on your Streamwood deck!
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Neil Soni8 reviewsiTotal number of Google reviews Neil has written across all businesses on Google Maps, not just this one.
We had 2 Timber Tech Decks installed 20 years ago and they look the same as when originally installed.
In addition the quality of material and the installers were very professional and did a great job installing our decks.
We enjoy spending time out on the decks and we received many compliments from our friends and relatives on them
Robert & Linda Jahnke
Response from the owner · 10 months ago
Robert & Linda,
Thank your for your incredible testimonial! We are so proud to hear that your TimberTech decks still look "as good as new" 20 years later. It truly speaks to the unmatched durability of the materials and the professional craftsmanship of our installation teams. We’re thrilled that your outdoor spaces continue to be a source of pride and enjoyment for you and your guests after all these years!
