Google reviewers rate Archadeck of Nashville 4.8 out of 5 based on 194 reviews, with the owner replying to 97% of them. Customers frequently praise the company for professional craftsmanship, punctual project completion, and consistent communication through weekly updates, noting that staff handle permits and design efficiently. Services include building decks, patios, screened porches, and outdoor kitchens. However, several low-star reviews criticize the difficulty of obtaining written estimates, citing unresponsive answering services, delayed quotes, or a refusal to provide pricing details upfront.
Google rating: 4.8 out of 5 from 194 reviews (93% five-star).
Reviews on this page: 194 Google reviews (179 with written comments, 29 with photos).
Owner responses: the business replied to 97% of reviews.
Phrases our text analysis found in 179 written reviews
95%praise
Praise41295%
Complaints205%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9622%
Would recommend8720%
Quality & results7517%
Communication6816%
Speed & response5212%
Price & value327%
Honesty & trust225%
What customers talk about
We read 179 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I cannot say enough about the high level of professionalism, competency in executing our planned hardscape for my backyard garden, new stone walkway and patio.”
“This lack of communication is disappointing and unprofessional.”
“We highly recommend Archadeck for any project and are very excited about enjoying our new patio for years to come!”
“Regrettably, I cannot recommend this company.”
“The Archadeck of Nashville team did an amazing job modifying our existing screened porch to now have Ezebreeze windows.”
“Their workmanship, pride and professionalism, courteous and timely communication have all been beyond anything we have experienced in all our years of…”
“…del, Kara, Russell, Karen, Ricardo and the entire team were extremely responsive, informative, professional and courteous!…”
“I delayed posting a review, hoping the product would prove durable over time, but it hasn’t.”
“They were not the least expensive, but they were not the most expensive, either and I feel like they were quite reasonable.”
“This space was very expensive but overall the outcome has been even better than we could have imagined.”
“Every challenge we faced was handled with expertise and experience and transparency.”
People customers mention
Russell15 reviews
Karen10 reviews
Kara9 reviews
Braxton8 reviews
Magan7 reviews
Henderson6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I cannot say enough about the high level of professionalism, competency in executing our planned hardscape for my backyard garden, new stone walkway and patio. In short, I was “given” my dream backyard that includes wooden bridges over a new dry creek bed, a large oval flower garden, stone paths that follow the outskirts of my yard through areas of flowers, tree-lined area, a small greenhouse and tool shed. The paved and pebbled walkways frame the periphery of the yard and approach a new stone patio and walkway to and from a deck. The quality of every new component is of the highest level.
MJ
Jodi Saal10 reviewsiTotal number of Google reviews Jodi has written across all businesses on Google Maps, not just this one.
Archadeck brought our dream deck and porch to life. Working with Russell Henderson and the entire Archadeck team was an absolute pleasure. Their workmanship, pride and professionalism, courteous and timely communication have all been beyond anything we have experienced in all our years of home ownership and improvement projects. We gladly recommend Archadeck to anyone we know.
Rocky QuitorianoLocal Guide · 11 reviewsiTotal number of Google reviews Rocky has written across all businesses on Google Maps, not just this one.
From the beginning of the design process to the completion of our patio remodel, Kara, Russell, Karen, Ricardo and the entire team were extremely responsive, informative, professional and courteous! They were respectful of our budget and helped us get the most out of our remodel. They were incredible when we were set a little back because of the wind storm damage to another part of the house and worked graciously with another team who helped with that matter.
We highly recommend Archadeck for any project and are very excited about enjoying our new patio for years to come! Thank you Russell, Ricardo, Kara, Karen and the entire construction team!
Response from the owner · 2 months ago
Thank you for the 5 star review! It was a team effort and we appreciate your partnership in helping us create this space for you. We really enjoyed building your 3 season porch for you and look forward to hearing how you are enjoying the space!
Valerie Blackburn10 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
The Archadeck of Nashville team did an amazing job modifying our existing screened porch to now have Ezebreeze windows. The entire team was amazing to work with. We LOVE our porch now!!!
Response from the owner · 2 months ago
Thank you for the 5 star review! We love how the 4 Track window upgrade to your existing screen porch truly transformed the space for you. We love our Franklin, TN clients and really appreciate your feedback about your experience with Archadeck. Enjoy!
Kathy NashLocal Guide · 22 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Absolutely 10 star company. From beginning to end to end. Kara Jarrod Ricardo AND the stunning carpenters. So slips. Excellent communication. Excellent design work and support. They took care of EVERYTHING. Quick. One week to
Build a stunning deck and the price was absolutely competitive with other companies who could not even follow up with photos and an architect design
Recommend without reservation. THANK YOU. Kathy Nash
Response from the owner · 2 months ago
Thank you for the 5 star review! We loved working with you and greatly appreciate you sharing your experience with our team. So good!
Debbie Thomas8 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Great communication and excellent materials and craftsmanship. Started on schedule. A little slow getting final details completed but we are happy with the results.
Response from the owner · 2 months ago
Thank you for the 5 star review! We appreciate you highlighting our communication and craftmanship. Thank you for your patience while we worked around the heavy rains that Tennessee experienced this summer. We loved partnering with you on your deck and patio project. Enjoy!
Hugh HontsLocal Guide · 18 reviewsiTotal number of Google reviews Hugh has written across all businesses on Google Maps, not just this one.
Jason came out today and did a fantastic job advising us on our project and overall the impressive capabilities of this company.
He is extremely knowledgeable and quite personably.
Response from the owner · 3 months ago
Thank you for the 5 star review recognizing one of our team members. We are here to serve!
John Potter4 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
We are very pleased with our new screened porch. Archadeck of Nashville kept us informed the whole way with weekly updates. The project looks great.
Response from the owner · 3 months ago
Thank you for the 5 star review! We love how your porch turned out and can't wait to hear how you are using the space. Our team works hard to provide accurate and timely updates to keep our clients informed. We appreciate you being a great client. Enjoy!
Crystal BlakeLocal Guide · 9 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Archadeck of Nashville works like a well oiled machine when it came to our deck project! We highly recommend going with Archadeck. From the initial consult discussion and design with Kara to the final walk through by owner Russell, our experience could not have been better for our very large deck project. Office manager, Karen kept project communication open and updated us weekly. Gerson and his build team showed up early, stayed as late as daylight allowed and did an amazing job. Painters Alex and Ricardo are perfectionists and their attention to detail was impeccable. This company is top notch and we greatly appreciate how they guided us through every step of the way.
Response from the owner · 3 months ago
Thank you for the 5 star review! Your vision on how you wanted to use your backyard inspired our team and we couldn't be happier that you had a great experience with us. It is our goal to remove the stress from designing and building an outdoor living space. You'll were wonderful clients and we can't wait to hear how you are using this space. Enjoy!
Laura Gillespie1 reviewiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I looked at several contractors for my screened-in porch addition and Archadeck seemed the most professional which turned out to be true. The service level was great with the system they use to give weekly updates and allows easy communication back and forth. They handled the HOA and city permits for me which took a lot of stress off. When there was one item I did not like they immediately responded and the next day it was fixed without any hassle. The end result is great quality craftsmanship and I would utilize them again anytime.
Response from the owner · 4 months ago
Thank you for the 5 star review and for posting a few pictures of your new space! We really appreciate your feedback about our communication and responsiveness. Thank you for being a great client. Enjoy!
