Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Archadeck of Raleigh Durham logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty39−6.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Archadeck of Raleigh Durham

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 deck staining services · 4.8★ from 157 Google reviews

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Report card

Percentile vs other deck staining services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Archadeck of Raleigh Durham is better than 87% of deck staining services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Archadeck of Raleigh Durham is better than 86% of deck staining services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Archadeck of Raleigh Durham is better than 39% of deck staining services.D
39
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Archadeck of Raleigh Durham is better than 100% of deck staining services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Archadeck of Raleigh Durham is better than 100% of deck staining services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Archadeck of Raleigh Durham is better than 97% of deck staining services.A
97

Reviews for your job

Customers hired Archadeck of Raleigh Durham for 8 kinds of job.

Archadeck of Raleigh Durham for deck replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 7 Google reviews tagged “Deck replacement”

Aimee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased we went with Archadeck to build our new screened porch and composite deck. Their sales and design team helped us turn a general idea into a clear vision for a relaxing multipurpose outdoor space. Communication was excellent throughout the contracting, permitting, demo, and build process. We were…

Composite decksDeck designDeck replacement+ Responsiveness+ Punctuality+ Quality
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the first project consultation through the entire construction process, I have been very pleased with all aspects of the work performed by Archadeck of Raleigh-Durham. The sales, office, delivery, and construction teams provided a well-coordinated process that produced a quality product that I will enjoy for…

Deck designDeck railing repairDeck replacement+ Responsiveness+ Punctuality+ Quality
Jacqui14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our experience was very positive and we are enjoying the new deck and porch. The labor and craftsmanship is high quality. The project management team was very responsive, and stayed in communication with us throughout the process. Would highly recommend if interested in composite decking and porch replacement.

Composite decksDeck installationDeck replacement+ Responsiveness+ Quality+ Professionalism
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Archadeck recently (September 2022) a "redecking" of our 2nd floor wood deck which the new deck was made of composite decking made by TimberTech. They were able to keep the underlying structure of the deck and just replace the decking and stairs. The project came out beautifully, and the Archadeck folks were quite…

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
danLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lots better than the deck they replaced.

Deck replacement+ Responsiveness+ Punctuality+ Quality
KevinLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
StephenLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deck designDeck repairDeck replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deck design10—
Porch construction8—
Deck installation7—
Deck replacement7—
Composite decks6—
Wood deck construction5—
Patio enclosure construction5—
Patio decks4—

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