Analyzing 10,335,55710.3M ReviewsFor 29,24529.2K Experts
Google reviewers report a 4.9 rating based on 452 reviews, highlighting efficient drug testing, blood draws, and fingerprinting services. Customers frequently praise the quick turnaround times, friendly staff, and clear communication during procedures. However, some low-star reviews cite concerns regarding compliance with DOT regulations, paperwork errors, and instances of false positive results that required legal intervention.
Data from Google, last updated November 12, 2026.
452 Google reviews we collected
Phrases our text analysis found in 211 written reviews
How often each topic comes up in the written reviews
We read 211 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jan was amazing- communicative, kind, patient and answered the phone!”
“Went early in the morning and had a quick, easy time.”
“Miss Brittany did an amazing job and I was out of here quickly for my DOT drug test and from my brief experience I can tell she likes her job (and if…”
“Would definitely recommend this lab because of the care I received.”
“Very polite and was very clear on how to use the finger point recorder.”
“Trustworthy.”
“Worth every penny I paid for the test.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 452 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
First come first serve. Show up early.
Joseph, thank you for the 5 star review as we really do appreciate it. As you mentioned, appointments as not required or necessary; from your review, it does appear that our team handled your needs quickly! Thank you again!!!
Where are you? Wonderful Servis thanks so much.
Inna, Thanks so much for the nice review! Our goal is to provide excellent service every day. I'm glad you had a good experience with us. Come back to see us soon!
Everything was straight forward and fast. The staff was friendly and professional.
Thank you for the kind words! We love hearing that your visit was quick, easy, and hassle-free. Our team strives to make every experience both friendly and professional, and we're so glad we hit the mark. Thanks for choosing us!
Jan was amazing- communicative, kind, patient and answered the phone!
Thank you Caroline for letting us know, but we knew all along that Jan is amazing! We really appreciate the five stars. Please come back the next time you have other testing needs!
Very polite and was very clear on how to use the finger point recorder. No issues at all. Smooth process. Highly recommended to my fiends.
Thank you for the awesome 5‑star review. We’re so glad the fingerprint process was smooth, clear, and totally hassle‑free for you. You handled that fingerprint process like an absolute champ. We might start offering trophies! We appreciate you recommending us to your friends and hope we get to help you again soon.
in and out on time! They also helped me get information needed as to where to send the sample to...
Thank you for the 5 stars. We love a good “in and out” visit, and we’re so glad we could help you get everything sorted for your sample. Quick, easy, and handled.... that’s our favorite kind of day! Come see us anytime.
Quick in and out, quick results
Thank you for the 5‑star love. We’re thrilled your visit was quick and friendly. You made our day, and we hope we get to see you again.
This was my first experience and it did not disappoint. I was able to get in and out in less than 15 minutes. The staff was very friendly.
Thank you so much, Felita. We appreciate you coming in and taking the time to leave such a great review! Come back soon...we look forward to serving you again!
Very, very, very profesional.
Thank you for the wonderful 5‑star review. We’re so glad you found our team very, very, very professional. We appreciate you choosing us and hope to see you again very, very, very soon!
The Service Representative Britt Was Very Helpful And It Was A In & Out Process
Thank you so much for the awesome review! We’re thrilled to hear Britt took great care of you and made everything quick and easy. An in‑and‑out visit is exactly what we aim for, and we’re glad yours hit the mark. Come see us again; we’re always happy to help!
Analyzing 10,335,55710.3M ReviewsFor 29,24529.2K Experts