Google reviewers rate Arguello Pet Hospital 4.7/5 based on 193 reviews, highlighting consistent praise for compassionate veterinary care, surgical procedures, and friendly staff who communicate thoroughly with pet owners. Positive feedback frequently notes the facility's long-standing reputation and the team's ability to handle anxious animals with gentleness. However, lower-rated reviews criticize the front desk for perceived rudeness, inflexible appointment policies, and high costs, while also mentioning the dated physical condition of the clinic.
Google rating: 4.7 out of 5 from 193 reviews (85% five-star).
Reviews on this page: 193 Google reviews (122 with written comments, 12 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 10, 2026.
Service: Veterinary Emergency Service serving San Francisco, California.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.7
★★★★★
193 reviews on Google
5★164
4★14
3★1
2★5
1★9
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 122 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Reeves in particular has been such a compassionate and practical partner in caring for my animals.”
“Both times, I was met with the most unprofessional, condescending, attitude I've ever experienced from a receptionist/customer service rep.”
“Dr, Battle gave my pup a comprehensive exam and thoroughly explained what his issues are and the suggested treatments.”
“I am not going to be your client and make sure I tell everyone I know the horrible customer service received by you guys and that you aren’t worth the hastle.”
“They are supportive, thoughtful, highly responsive, and always keep our pet’s best interests at heart.”
“She’s so compassionate in our appointments while being transparent and sensitive to difficult conversations.”
“Dr KN gave our aging dog a very complete physical and took the time to explain her findings in detail to us.”
“I couldn't recommend them more highly.”
“It is worth every penny knowing my dog is getting the best care possible.”
People customers mention
Reeves9 reviews
Battle7 reviews
Wolfe7 reviews
Nishimura5 reviews
Ina5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Cameron Hughes3 reviewsiTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
I've been coming to Arguello for 12 years with three cats and a dog and have experienced nothing but the best. Dr. Reeves in particular has been such a compassionate and practical partner in caring for my animals. We've done everything from new intake checkups to euthanasia, surgery, dental, etc. and the quality of care and team are just phenomenal. I couldn't recommend them more highly.
Price assessment: Reasonable price
Allan Gold10 reviewsiTotal number of Google reviews Allan has written across all businesses on Google Maps, not just this one.
I have been going to Arguello Pet Hospital for over 25 years and have had excellent treatment for our four dogs and three cats and continue to appreciate the excellent examinations and care.
Price assessment: Reasonable price
Services: Service not listed
m m4 reviewsiTotal number of Google reviews m has written across all businesses on Google Maps, not just this one.
They are so much about the money then pets. Been with them for years and today being late for 7 min they could not see Georgia for ear infection. Their excuse was I am late according to their time over 15 min late. The doctor’s have 20 min time for each appointment. Terrible!
Price assessment: Overpriced
Sarah Hummingbird3 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Friendly staff. It's now the third dog who has had their care from Arguello Pet Hospital. It's easy to make appointments. Everyone is kind and friendly, and gentle with the 4-leggeds. I especially enjoy the photo album while I'm waiting to be seen.
Matthew ShafaeLocal Guide · 75 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Arguello Pet Hospital, and especially Dr. Battle, have been an incredible support system for our little baby. We have a very nervous, anxious cat who can make herself physically ill at the slightest discomfort, and Dr. Battle and the entire Arguello team have been calm, caring, proactive, and wonderfully effective. They are supportive, thoughtful, highly responsive, and always keep our pet’s best interests at heart. I truly cannot overstate this enough: they are RESPONSIVE, and it makes all the difference.
MsMissileLocal Guide · 97 reviewsiTotal number of Google reviews MsMissile has written across all businesses on Google Maps, not just this one.
I FEEL VERY BLESSED THEY HAVE TAKEN ON MISSY BOJANGLES SINCE THEY ARE NOT TAKING ANY NEW PATIENTS. THANK YOU ARGUELLO PET HOSPITAL AND ALL INVOLVED IN MAKING THIS VERY STRESSFUL SITUATION A HAPPY ONE.
K S10 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Dr. Battle really puts you and your pet at ease in what can be a stressful environment. She’s so compassionate in our appointments while being transparent and sensitive to difficult conversations. The folks at the front desk are super helpful & sweet as well, even when you’re just calling in with a question! My partner came in on my behalf this last visit and couldn’t agree more. Thank you Arguello Pet Hospital for making these sometimes difficult visits feel so warm and supportive!
Price assessment: Reasonable price
SL7 reviewsiTotal number of Google reviews SL has written across all businesses on Google Maps, not just this one.
Received a same day appointment. Took my pup on time-no waiting. Dr, Battle gave my pup a comprehensive exam and thoroughly explained what his issues are and the suggested treatments. My pup gets very anxious and scared at the vet and she treated my pup with the utmost respect.
