Google reviewers rate this Jacksonville probate attorney five stars based on fifty reviews, noting that the owner replied to seventy-six percent of them. Clients frequently describe the legal team as responsive, often returning calls or messages quickly, even on weekends. Recurring themes include clear communication, thorough explanations of Arkansas probate procedures, and helpful guidance for out-of-state clients managing estates. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 50 reviews (98% five-star).
Reviews on this page: 50 Google reviews (48 with written comments).
Owner responses: the business replied to 76% of reviews.
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The attorney was helpful in answering my probate questions and even though it was something that he did not handle, he provided an attorney that would…”
“I highly recommend him if you have probate questions/issues that need to be resolved.”
“He was very responsive and understood well the issues we needed to work through.”
“He answered all my questions quickly and efficiently.”
“He was professional, polite, and he explained everything thoroughly - easy to understand.”
“Reasonable price for the probate process.”
“…ing forward I would highly recommend him going with his expertise in trust and probate law.…”
People customers mention
Chuck12 reviews
Buchan6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Lisa Roark1 reviewiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
The attorney was helpful in answering my probate questions and even though it was something that he did not handle, he provided an attorney that would help in my situation. He was professional and quick to return my call.
Response from the owner · a week ago
Thanks for taking the time to leave a review, Lisa! Best of luck to you and your family - Chuck
BLZ10 reviewsiTotal number of Google reviews BLZ has written across all businesses on Google Maps, not just this one.
Chuck provided my family with very detailed and good information on the different probate processes in Arkansas. He was very responsive and understood well the issues we needed to work through. I highly recommend him if you have probate questions/issues that need to be resolved.
Response from the owner · Edited a month ago
Thank you so much for your thoughtful review and recommendation, Susan! We wish you well.
D. W.6 reviewsiTotal number of Google reviews D. has written across all businesses on Google Maps, not just this one.
I highly recommend Charles Buchan, Attorney! He answered all my questions quickly and efficiently. He is pleasant and knowledgeable. I have been trying to begin settling my son's estate for months. In one day, he gave me the information I needed to successfully begin the probate process. Thanks Chuck! You are awesome!
Response from the owner · a month ago
Thank you for your thoughtful review, Barbara! We're glad he could provide the information you needed to begin the probate process successfully. If you ever need anything further, don't hesitate to contact us.
John Summers1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
We had a tough and prolonged probate situation regarding property in Arkansas that required an Attorney. Even more difficult was dealing with it from California.
We were blessed to connect with Attorney Chuck Buchan. He was competent, professional, responsive, and patient. He led us through the entire process to a successful conclusion and he has my highest confidence and recommendation. We feel very lucky to have found him.
Response from the owner · 2 months ago
Andrew, thank you for sharing this. Handling probate from across the country adds a whole extra layer of stress, so we're glad Chuck could guide you through it patiently and get things to a successful resolution. We're grateful you found your way to us, and we're honored to have earned your trust.
tina wardwell1 reviewiTotal number of Google reviews tina has written across all businesses on Google Maps, not just this one.
He answered a lot of questions that I really needed to know my first time going through probate and there's so much you got to do he was really helpful and answering some of my questions he's a good one to go after
Response from the owner · 2 months ago
Thank you so much Tina! It was a pleasure to work with you and please don't hesitate to reach out in the future if you need anything else.
Shandle Hacker3 reviewsiTotal number of Google reviews Shandle has written across all businesses on Google Maps, not just this one.
We received detailed information from this attorney that helped my family. They took the time to listen carefully and answered all of the questions we needed answered.
