Google reviewers rate Arrow Electric 4.9 out of 5 based on 911 reviews, with the owner responding to 46 percent of them. Customers frequently cite punctual arrivals, clear communication, and reasonable upfront pricing for services like emergency power restoration, light fixture installation, and EV charger setup. However, a minority of low-star reviews criticize high diagnostic fees, significant price discrepancies compared to competitors, and a lack of follow-up on property damage caused during installations.
Google rating: 4.9 out of 5 from 911 reviews (95% five-star).
Reviews on this page: 911 Google reviews (745 with written comments, 16 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: October 13, 2026.
Service: Electrician serving Dallas, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
911 reviews on Google
5★865
4★26
3★6
2★3
1★11
Reviews from Google, shown as published (original wording, unedited).
ML
Melanie L Graham6 reviews
★★★★★
Very professional and experienced! They took the time to make sure the canned lights were installed symmetrically with original lights. Pricing was upfront and reasonable. We will definitely have them back for any future needs!
Great experience with this electrical company! They were quick to come out, professional, and very helpful in taking a look at the issue we were having. They were knowledgeable, friendly, and made sure to check everything out and explain what they found. I really appreciated their time and responsiveness. I would definitely recommend them to anyone needing electrical work!
Hunter, his brother and team were top notch. We had an emergency power outage where the storm knocked the box off. After Hunter arrives and assessed the situation he gave us honest feedback and solution and they worked through the night to get us back going and the finished product looks great and can tell they take pride in their work. Would highly recommend for any repairs needed.
Hunter and everyone at Arrow Electric were beyond amazing. Hunter showed up ready to solve our huge problem then worked through the night to get our electricity back on for my family. I would recommend this company to anyone in need of electrical help. The finished job looked better than I could’ve imagined. Couldn’t be more thankful for the hard work they did!
Price assessment: Reasonable price
Price: $5,000+
Services: Electrical panel replacement or upgrading
Technician was efficient, arrived 30 mins into expected window and completed the needed service. I have used Arrow several times in the past
Price assessment: Reasonable price
Price: $1–500
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Electrical outlet & switch repair
Response from the owner · 4 years ago
Justin, your feedback is greatly appreciated. We strive to provide prompt and professional service at the best possible price, and we're happy to know this was reflected in your experience! Should you need anything else, please reach out.
The job was to replace two ceiling flood light bulbs in a very high stairway.
To make matters worse, it was pouring rain for the first time in months!
Corbin Baker was right on time, smiling and a delightful professional. In spite of the rain, he did not waste any time getting to work. He was very careful with the big ladder and got the ceiling bulbs changed in no time.
Such pleasure to work with! Excellent service!
Matthew and Abraham were fantastic! Very efficient, knowledgeable and took the time to explain to us what was going on with our level two charger. So happy with the services, we are going to schedule an appointment for next week to have them come back and work on some additional things at the house.