Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%66+4.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREArrow Exterminators
Albany, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.8★ from 202 Google reviews
Report card
Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Exterminators is better than 87% of termite control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Exterminators is better than 94% of termite control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Exterminators is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Exterminators is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Exterminators is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Exterminators is better than 66% of termite control services.B
66
Reviews for your job
Customers hired Arrow Exterminators for 8 kinds of job.
Arrow Exterminators for hornet & wasp extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$169
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 45
All 5 Google reviews tagged “Hornet & wasp extermination”
Judith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
They come every 3 months to spray my home. I see very few bugs in between and most are dead when I do.
Paid $80–100Not sureCockroach exterminationHome inspectionHornet & wasp extermination+ Punctuality+ Professionalism
Annemarie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Young Gentleman was on time and very friendly but knew his business, took care of his job and with a nice attitude, this is hard to come by these days. I was very happy with him, thank you. ,
Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Salathia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
I recommend Arrow Exteminater to any one looking for a pest control Exteminater, very reliable and friendly people.
Ant exterminationCockroach exterminationHornet & wasp extermination+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Professionalism
Blake4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Quality
Price
$93-10% vs typical termite control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 32%Reasonable 63%Overpriced 0%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 46 | $50–$119 |
| Home inspection | 23 | $50–$181 |
| Termite inspection | 22 | $139–$371 |
| General pest inspection | 19 | $50–$116 |
| Cockroach extermination | 14 | $56–$173 |
| Termite extermination | 14 | $176–$426 |
| Spider extermination | 11 | $50–$109 |
| Ant extermination | 10 | $63–$192 |
