Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Reviewers consistently praise the firm's professional, friendly, and efficient tax preparation services, noting that staff answer complex questions clearly and provide helpful advice for future filings. Customers highlight the reasonable pricing, quick turnaround times, and the availability of bilingual support, with many describing the business as a long-term choice for personal and self-employed returns. The perfect five-star rating reflects high satisfaction with the accurate, organized, and approachable nature of the customer service provided.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
31 Google reviews we collected
Phrases our text analysis found in 25 written reviews
How often each topic comes up in the written reviews
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Israel Naranjo was very professional, helpful, and efficient with my tax preparation.”
“They are easy to get a appointment with, very fast and honest, great customer service.”
“Would recommend this company to family and friends.”
“There are no words to describe the great service and attention that Israel provides us.”
“I appreciated how he answered all of my questions in a way I could understand.”
“He's awesome, friendly, Really fair pricing, and professional.”
“Very knowledgeable and honest .”
praise complaint · found by our text analysis, Google review wording unchanged.
Answered my tax question straightaway, while others did not understand it. I will use this service.
Been doing my Taxes with Israel for years now and he’s the absolute best. You’re in great hands with him! 💯✨
Israel was great! He advised me about my W4 to help me out in the future. I will be going back to him in the future.
First time customer this year. Israel Naranjo was very professional, helpful, and efficient with my tax preparation. I appreciated how he answered all of my questions in a way I could understand. Also gave me tips/info on how to save money on my tax return for next year. Walk-in service, no wait. Affordable tax…
I have been doing my taxes with Arrow Tax Services for over 10 years now. There are no words to describe the great service and attention that Israel provides us. I highly recommend his services 100%.
Israel has been helping me for the last couple of years, and he has done a fantastic job for us. Highly recommend Arrow Tax Services!
5.0 ★★★★★ 31 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Answered my tax question straightaway, while others did not understand it. I will use this service.
Been doing my Taxes with Israel for years now and he’s the absolute best. You’re in great hands with him! 💯✨
Really nice and easy to work with!
Israel was great! He advised me about my W4 to help me out in the future. I will be going back to him in the future.
First time customer this year. Israel Naranjo was very professional, helpful, and efficient with my tax preparation. I appreciated how he answered all of my questions in a way I could understand. Also gave me tips/info on how to save money on my tax return for next year. Walk-in service, no wait. Affordable tax prep, I only paid $125. Would recommend this company to family and friends. I'll be back next year. Thanks Israel!
I have been doing my taxes with Arrow Tax Services for over 10 years now. There are no words to describe the great service and attention that Israel provides us. I highly recommend his services 100%.
Israel has been helping me for the last couple of years, and he has done a fantastic job for us. Highly recommend Arrow Tax Services!
They are easy to get a appointment with, very fast and honest, great customer service. They will continue to get our service. THIS IS THE PLACE.
Israel is so kind and helpful. He was able to help me fix a mistake I made on my taxes last year and the filing was very fast and easy. We will be back to do our taxes with Israel again next year. It's much faster and easier than dealing with a website.
First time going here for my taxes! Great place fast and easy will forsure be coming back. Got my money within days. 😌
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
