Roofing contractor · Arcata, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%80+20.9Value 15%78+11.9Momentum penalty87−1.3Experts Score= 84Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 14 skylight installation servicesiPosition by Experts Score among all companies we track in this category. · better than 8%
4.9★★★★★24 Google reviews · 20 photos
96%five-star reviews
4.77★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$22ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Arts Roofing LLC 4.9 out of 5 based on 24 reviews, noting the owner responds to all feedback. Customers frequently describe the company as prompt, professional, and communicative, with staff explaining processes clearly and handling complex roof replacements efficiently. Recurring themes include fair pricing, thorough cleanup after jobs, and careful attention to property details like gardens and decks. The only criticism found in the excerpts is a brief, vague comment expressing relief that roof replacements are infrequent, without specific details about service failures.
Google rating: 4.9 out of 5 from 24 reviews (96% five-star).
Reviews on this page: 24 Google reviews (23 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 4, 2026.
Service: Skylight Installation Service serving Arcata, California.
Data from Google, last updated October 28, 2026.
Score profile vs other skylight installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
Arts Roofing LLCSkylight Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arts Roofing LLC: 89/100 on this factor. Category median: 98.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arts Roofing LLC: 80/100 on this factor. Category median: 98.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arts Roofing LLC: 78/100 on this factor. Category median: 100.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arts Roofing LLC: 87/100 on this factor. Category median: 100.A
87
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
24 Google reviews we collected
4.9of 5
5 stars2396%
4 stars00%
3 stars00%
2 stars14%
1 star00%
Praise vs complaints
Phrases our text analysis found in 23 written reviews
98%praise
Praise6298%
Complaints12%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
$22k+594% vs typical skylight installation services
Middle half of what 3 customers paid ($2.6k–$41k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1625%
Quality & results1219%
Speed & response1117%
Would recommend914%
Communication711%
Price & value711%
Honesty & trust12%
What customers talk about
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His price was excellent, service was friendly, informative and efficient.”
“The Arts Roofing team just completed my roof with 7 skylights and did a fantastic job.”
“They were far and away the most prompt and professional roofing company among the five I reached out to regarding quotes, and everyone on their team w…”
“I truly appreciated the entire crew and would highly recommend them!”
“Clayton communicated excellently throughout the entire process and walked me through the change orders needed for the additional work.”
“I am choosing always quality over price, so for what I got, the price was paid, was reasonable”
“Their honesty and reliability were evident from the first inspection to the final cleanup.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent priced reviews
SStellaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I cannot recommend Art's Roofing enough. I had an emergency leak on a Saturday. Spoke to Art around 9am, he was at the property by 10am and had two skylights replaced and the roof fixed by 2pm. His price was excellent, service was friendly, informative and efficient. I felt like he was absolutely working with my…
Paid $1–5,000Great price
RRoss2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Arts Roofing redid our roof, including full tear off and reinstallation of new plywood/shingles. They were far and away the most prompt and professional roofing company among the five I reached out to regarding quotes, and everyone on their team was considerate of our property throughout the job. They cleaned up the…
Paid $40,000–45,000Reasonable price
RRobert6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The work was done quickly. Care was given to our garden beds and decks. Cleanup was completed after the job.
I cannot recommend Art's Roofing enough. I had an emergency leak on a Saturday. Spoke to Art around 9am, he was at the property by 10am and had two skylights replaced and the roof fixed by 2pm. His price was excellent, service was friendly, informative and efficient. I felt like he was absolutely working with my best interest as the priority, wasn't trying to upsell or brush things off to get it done. One of the best experiences I've had with any kind of contractor.
Price assessment: Great price
Price: $1–5,000
Response from the owner · 3 weeks ago
Thank you Stella, we appreciate your business!
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Ross Odell2 reviewsiTotal number of Google reviews Ross has written across all businesses on Google Maps, not just this one.
Arts Roofing redid our roof, including full tear off and reinstallation of new plywood/shingles. They were far and away the most prompt and professional roofing company among the five I reached out to regarding quotes, and everyone on their team was considerate of our property throughout the job. They cleaned up the property of all debris really well too. There were a few hiccups during the job, including a misunderstanding about the specifics of the work order, but they corrected the issues promptly. They responded quickly anytime we had a question or concern about the job and made sure everything was addressed before wrapping it up.
Price assessment: Reasonable price
Price: $40,000–45,000
Response from the owner · a month ago
Thank you for the feedback Ross, we appreciate your business!
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Robert Williams6 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
The Arts Roofing team just completed my roof with 7 skylights and did a fantastic job. My home owners insurance was going to drop my coverage if i did not replace the roof. I told them the date I needed it done by and they were very helpful and accommodating. The roof looks beautiful and everything is flashed properly and sealed up tight. I highly recommend!
Response from the owner · 3 months ago
Thank you for your feedback Jason, We appreciate your business!
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Karen MillerLocal Guide · 13 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Great experience with Art's Roofing. Pleased with the look of the new roof and skylights. Friends had good things to say prior to using Art's. I got a few bids and went with Art's. Clayton walked me through questions and process. He was very helpful and patient.
Response from the owner · 4 months ago
Thanks Karen, we appreciate your feedback!
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Cecilia Guerre1 reviewiTotal number of Google reviews Cecilia has written across all businesses on Google Maps, not just this one.
I had a wonderful experience with our roof replacement from Arts Roofing. Their bid was the most reasonable, and their timeline was faster than other local competitors. Our midcentury home has a complicated, low-sloped roof, and we knew there was water damage in some of the fascia and soffits.
Clayton communicated excellently throughout the entire process and walked me through the change orders needed for the additional work. The team worked quickly and kept everything clean, and our new roof turned out great.
I truly appreciated the entire crew and would highly recommend them!
Response from the owner · 6 months ago
Thank you Cecilia, we appreciate your business!
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LimeygaryLocal Guide · 19 reviewsiTotal number of Google reviews Limeygary has written across all businesses on Google Maps, not just this one.
Arts Roofing, what a great bunch of guys! Totally know what they are doing and do it in a professional and courteous way. I found them by stopping at a job they were doing on a vicky in Eureka. I was impressed! I am a retired builder and Not easily impressed! Clayton knows how to keep the workers and customers happy by giving 100%. And the price they gave me was a fair price, even considering that the roof replacement job was in Willow Creek! Thank you for a job well done!
Response from the owner · 6 months ago
Thank you, we appreciate your business and feedback!
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Rick Turk1 reviewiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
My family and I are very pleased with our experience with Arts roofing. I won the free roof replacement and the experience was Amazing. Arts worked with my schedule. They were very polite and professional, efficient, and hard working. They explained each step of the process to me and worked fast. Art was very nice and professional and Clayton kept me informed asking and answering any questions. Our roof looks Awesome. We love it so very much. I will for sure recommend Arts to anyone looking for a new roof or repair. I can not thank them enough for what they have done for our family. Such a comfort to know that when it rains our roof will remain sturdy and strong thanks to Arts roofing. We are very thankful and love the new roof so much! Excellent work.
Response from the owner · 8 months ago
Thank you Heather! We enjoyed helping you with your roof!
