Google reviewers rate ASAP Appliance Repair LLC five stars based on 173 reviews, highlighting punctual same-day or next-day service for washers, dryers, refrigerators, and ovens. Customers consistently praise the technician's professional demeanor, clear communication regarding part delays, and transparent, fair pricing. Many note that the service provider often advises when replacement is more cost-effective than repair, and the owner replies to a small percentage of these positive comments.
Google rating: 5.0 out of 5 from 173 reviews (99% five-star).
Reviews on this page: 173 Google reviews (164 with written comments, 1 with photos).
Owner responses: the business replied to 3% of reviews.
Very very glad I called Alex. When he arrived he was very polite and professional. Checked out the dryer and immediately knew the problem. He was open and honest with his pricing... The price of parts and his labor. He ordered the parts first thing Monday morning (yes, he came over on a Saturday!!!) and set up the appointment for it to be fixed Tuesday morning. Job was done and my dryer sounds like new. I'm definitely keeping his number for any future repair needs on all my appliances
Price assessment: Not sure
Repair wait time: 0–1 hr
Lisa LawrenceLocal Guide · 10 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Alex came over to our house on a Saturday, same day we called him. He was very polite, and although the washer wasn’t fixed that day, he did analyze quickly what the issue was. He ordered a part, and that took longer than expected (nothing he could do about delivery) came out as soon as he got it and repaired our washer. He even cleaned it for us at a discounted rate. I would definitely use Alex again for any future needs!
Price assessment: Reasonable price
Amy McDonough1 reviewiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Alex was prompt and communicated effectively when a part was delayed. Upon him receiving it, he fixed my washer in the hour. I could not expect more. 100000/10
Price assessment: Great price
Price: $400–450
Renee Volk3 reviewsiTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Very good experience with ASAP Appliance Repair. He repaired our refrigerator and although the parts took a while to arrive and it took a few trips because we were having several issues (Icemaker, condenser, filter, freezing issues). He kept at it and saved us from buying a new one! Thank you!
Price assessment: Reasonable price
Price: $450–500
Jane Oyen1 reviewiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Alex is nothing shore of amazing, impressive and reasonably priced!!! A hard to find combination. Alex responded same day to our refrigerator emergency, diagnosed it and even got replacement part early as we had to leave town in two days.
On top of that the part the refrigerator had another glitch weeks later and Alex came out and took care of it for free!!!!
You can see why we have already recommended him to friends, family and Google.
Price assessment: Great price
Price: $150–200
Repair wait time: 2–3 hr
Heather Rodgers1 reviewiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Alex came out to look at our washer. While we ultimately decided not to get it repaired, Alex was very knowledgable and professional and gave us all of the information so that we could make an informed decision. He was thorough and honest. We would definitely have him come back any time to fix our appliances.
Jim Coddington2 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Alex quickly diagnosed the problem and I realized it would be cheaper to buy a new dishwasher rather than repair the existing. He kindly did not charge me for a trip free which was greatly appreciated.