iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 32 life coachesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★42 Google reviews · 3 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Ascentim five out of five stars based on forty-two reviews, with the owner responding to ninety-eight percent of comments. Clients describe services including executive coaching, leadership development, and business strategy, noting that sessions are punctual and tailored to individual needs. Recurring themes highlight the coach's patience, active listening, and provision of practical tools for career and personal growth. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 42 reviews (100% five-star).
Reviews on this page: 42 Google reviews (42 with written comments).
Owner responses: the business replied to 98% of reviews.
Most recent review: August 25, 2026.
Service: Life Coach serving Baltimore, Maryland.
Data from Google, last updated October 25, 2026.
Score profile vs other life coaches
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
AscentimLife Coaches median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ascentim: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ascentim: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ascentim: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
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Bar = this company · dark tick = category median.
Star ratings
42 Google reviews we collected
5.0of 5
5 stars42100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
100%praise
Praise46100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1839%
Would recommend1430%
Speed & response511%
Honesty & trust511%
Quality & results24%
Communication12%
Price & value12%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is great at listening, very patient, and provides amazing feedback.”
“This experience was a 10 out of 10 for me, and I would highly recommend this business to others.”
“That apprehension was quickly diffused with Coach Baker.”
“She combines executive-level expertise with genuine care, helping you navigate challenges while also celebrating your wins.”
“Had a great experience with Lisa as a coach.”
“…rent work situation, challenged me to explore new opportunities, and walked me through the steps I needed to take before presenting myself to recruite…”
“I started coaching with her feeling overwhelmed, low on confidence, and avoiding conflict at all costs.”
People customers mention
Lisa18 reviews
Baker15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Claudine7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Had a great experience with Lisa as a coach. Loved all our sessions. She is great at listening, very patient, and provides amazing feedback.
Jasmine4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Ms. Lisa is one of those rare jewels that we may encounter in the world and know it is not by coincidence. She leads from a person-centered approach accompanied by authenticity. She has a warm and gentle spirit about her, humble. She is a true "thermostat" leader. She gracefully leads from behind with patience,…
Twunia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Dear Lisa,
I wanted to reach out and express my deepest gratitude for your guidance during the Good Biz program. Your coaching has been truly transformative for me. Beyond the business strategies, you inspired me to pursue my own life coaching certification, which has added a whole new dimension to my professional…
Shannon2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Working with Lisa Baker has been a game changer for me as well as my business. I was struggling in so many areas within my business and Lisa Baker has helped me define my leadership style and build confidence in my decision-making. Helping me to realize my potential and the ability to blend strategic planning to…
Romina7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Lisa has been absolutely transformative! I started coaching with her feeling overwhelmed, low on confidence, and avoiding conflict at all costs. From the very first session, she was kind, patient, and truly empathetic. She gave me practical tools I could use right away.
Now, I’m more confident, emotionally aware,…
Shavannah6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Absolutely professional amazing experience! Working with Lisa gave me a sense of clarity and understanding in my business growth!
I had the pleasure of receiving an Executive Coaching experience with Lisa Baker through a leadership development program I was a part of. I came into the experience apprehensive, as I had never received any formal coaching before, so I didn't know what to expect nor understand the value of what I could get out of the experience.
That apprehension was quickly diffused with Coach Baker. She was very invested in our sessions, challenged me to really deep-dive to understand the many things that make up the marinade of who I am today, while simultaneously providing me with real-world tips and resources to help me navigate in the direction of where I'm trying to evolve to both personally and professionally.
I really looked forward to each of our scheduled sessions, as I knew I would leave that session empowered and with new understanding, and just overall really enjoyed our conversations and the challenges she gave me.
This experience was a 10 out of 10 for me, and I would highly recommend this business to others. The self-awareness gained from my experience has been life-changing for me and has helped me to more successfully navigate my role as a new leader, but has also helped me navigate challenges in my personal life as well, as I gained perspective and understanding.
Thanks Coach Lisa for operating in your gifts and being willing to share that with the world.
Jasmine Cobb4 reviewsiTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Ms. Lisa is one of those rare jewels that we may encounter in the world and know it is not by coincidence. She leads from a person-centered approach accompanied by authenticity. She has a warm and gentle spirit about her, humble. She is a true "thermostat" leader. She gracefully leads from behind with patience, wisdom and encouragement. I would highly recommend her services and support!
Response from the owner · 5 months ago
Jasmine,
I’m grateful for your feedback. Supporting entrepreneurs as they grow is truly an honor. May you and your business continue to thrive.
With gratitude,
Lisa
Twunia Ervin4 reviewsiTotal number of Google reviews Twunia has written across all businesses on Google Maps, not just this one.
Dear Lisa,
I wanted to reach out and express my deepest gratitude for your guidance during the Good Biz program. Your coaching has been truly transformative for me. Beyond the business strategies, you inspired me to pursue my own life coaching certification, which has added a whole new dimension to my professional path.
I especially appreciate the clarity you provided as I navigated the complexities of running a business—specifically the decision-making process between the non-profit and for-profit sectors. Your encouragement gave me the confidence to move forward with a clear vision for both. Thank you for being such a powerful source of inspiration.
Your Best Student,
Twunia Y. Ervin
Response from the owner · 6 months ago
Twunia,
Thank you for this incredibly kind review! It was truly a joy working with you.
Watching you gain clarity and confidence in your business direction was inspiring. I'm so proud of your decision to pursue your life coaching certification. That takes courage and vision. You did the hard work. I just helped you see what was already there. I have no doubt you are going to do great things.
Wishing you continued success,
Lisa
Shannon Jackson2 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Working with Lisa Baker has been a game changer for me as well as my business. I was struggling in so many areas within my business and Lisa Baker has helped me define my leadership style and build confidence in my decision-making. Helping me to realize my potential and the ability to blend strategic planning to better myself, business as well as better services for my clients. If you a leadership mentor who is fully engaged, insightful. professional and committed to your growth, Lisa Baker is the best choice! Highly recommended.
Response from the owner · 6 months ago
Thank you, Shannon. Watching you gain clarity on your leadership style and step into your decision-making with confidence has awe-inspiring. You showed up fully and did the hard work. That's what made the difference. Wishing you continued growth and success.
Romina Vidal Martínez7 reviewsiTotal number of Google reviews Romina has written across all businesses on Google Maps, not just this one.
Lisa has been absolutely transformative! I started coaching with her feeling overwhelmed, low on confidence, and avoiding conflict at all costs. From the very first session, she was kind, patient, and truly empathetic. She gave me practical tools I could use right away.
Now, I’m more confident, emotionally aware, and able to handle tough conversations without fear. If you’re a woman looking to grow professionally and personally, I highly recommend Lisa, she will empower you and help you step into your full potential.
Response from the owner · 7 months ago
Romina,
Thank you. I’m truly honored to walk alongside you on this journey. Your growth, courage, and willingness to do the inner work are what made this transformation possible.
I’m excited for all that’s ahead as you continue stepping into your full potential.
With gratitude,
Lisa
Shavannah powell6 reviewsiTotal number of Google reviews Shavannah has written across all businesses on Google Maps, not just this one.
I highly recommend Lisa Baker as an exceptional executive coach. Her deep experience, active listening, and insightful guidance have been instrumental as I work toward the next level in my career. Lisa provides a clear understanding of my strengths and areas for growth, along with practical, actionable strategies for professional development. Each session is tailored to what matters most to me, creating a focused and personalized coaching experience that has delivered real results.
Response from the owner · 10 months ago
Thank you so much, Ashley! I’m honored to be part of your leadership journey. Your thoughtfulness and commitment to growth make you a joy to coach. I’m excited to see all that’s ahead for you — and grateful for the opportunity to support you along the way.
Best,
Lisa
Rocio Murphy3 reviewsiTotal number of Google reviews Rocio has written across all businesses on Google Maps, not just this one.
I wholeheartedly recommend Lisa as an exceptional and transformative life coach. Throughout our coaching sessions, I brought real-world challenges and leadership struggles as a senior leader of a large organization. Lisa immediately grasped the context and delivered clear, practical, and deeply insightful guidance that truly resonated. She doesn’t just provide advice; she inspires growth. In just a short time, her impact on my leadership journey has been significant, and I credit her with helping me elevate my effectiveness and perspective about my career while taking more decisive decisions.
Response from the owner · 11 months ago
Thank you so much, Rocio, for sharing your experience. It’s an honor walking alongside you in your leadership journey. I’m grateful for your trust and inspired by the growth you’ve achieved.
—Lisa
Rupert James4 reviewsiTotal number of Google reviews Rupert has written across all businesses on Google Maps, not just this one.
Lisa Baker is an excellent mentor, coach, advisor, and teacher. I have gained so much valuable information and knowledge to help me on my journey to propel my business mentality and venture to higher levels. Thank you so much Lisa!!!
Response from the owner · 11 months ago
Rupert, your drive and desire to excel make it a joy to coach you. Thank you for sharing your experience—and for your commitment to continuous growth. Keep reaching higher!
With gratitude,
Lisa