Customers frequently cite clear communication, fair upfront pricing, and quick turnaround times, often noting that staff provide detailed photos and videos to explain repairs. The shop is described as clean and professional, with many reviewers highlighting the team's willingness to assist with urgent issues. However, a recurring criticism in low-star reviews involves perceived overcharging for minor parts and pressure to purchase unnecessary services, with some customers reporting significant price discrepancies compared to other local shops.
Google rating: 4.9 out of 5 from 555 reviews (95% five-star).
Reviews on this page: 555 Google reviews (495 with written comments, 13 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 7, 2026.
Service: Auto Repair Shop serving Dallas, Texas.
Data from Google, last updated November 9, 2026.
Star ratings
555 Google reviews we collected
4.9of 5
5 stars52695%
4 stars81%
3 stars31%
2 stars61%
1 star122%
Praise vs complaints
Phrases our text analysis found in 495 written reviews
98%praise
Praise99598%
Complaints182%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude25926%
Speed & response15215%
Quality & results14514%
Price & value14214%
Would recommend12813%
Honesty & trust9710%
Communication909%
What customers talk about
We read 495 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I say all that as contrast to the professional and courteous manner I was treated by Joe and Justin.”
“…my car was making a loud rattling sound, Joe figured out the problem right away and had it fixed in about 15 minutes (explaining clearly the issue an…”
“Great experience, clean place, great estimates and very detailed.”
“Had to bring my car back a second time because the issue they were addressing was not fixed.”
“Asher Auto Care was the answer to my prayer for an honest and affordable auto repair shop.”
“FIRST OFF I WAS EXTREMELY OVERCHARGED FOR A NEGATIVE TERMINAL CONNECTION THAT NEEDED REPLACEMENT!”
“I would highly recommend Asher Auto Care, just don't come looking for me using your outvoice about the invoice 🤭”
“0/5 STARS- Do not recommend.”
“Not only were they very transparent about pricing, but they provided full videos of the issues with my intake so I wasn't left guessing why they were…”
“…tware to check for warranty services and he checked mine for me, they lied directly to my face.…”
“…ured out the problem right away and had it fixed in about 15 minutes (explaining clearly the issue and how he fixed it).…”
People customers mention
Justin50 reviews
Joe30 reviews
Uber19 reviews
Brennan16 reviews
Olivia6 reviews
Ashley5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Great experience, clean place, great estimates and very detailed. 2 year warranty unlimited mileage.
Price assessment: Overpriced
Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto maintenance, Service not listed
Response from the owner · 5 months ago
We appreciate your feedback, Barry! It's wonderful to know you enjoyed our clean facility and detailed estimates. Thank you for recognizing our commitment to quality; we look forward to serving you again!
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Ms. TyMeshia Norris3 reviewsiTotal number of Google reviews Ms. has written across all businesses on Google Maps, not just this one.
Ms. TyMeshia Norris, thank you for the kind words. We’re so glad Joe made your visit a smooth one and took good care of you. We appreciate you choosing Asher Auto Care and look forward to helping again whenever you need us.
C
Cyrus RastegarLocal Guide · 34 reviewsiTotal number of Google reviews Cyrus has written across all businesses on Google Maps, not just this one.
Came in because my car was making a loud rattling sound, Joe figured out the problem right away and had it fixed in about 15 minutes (explaining clearly the issue and how he fixed it). He was fast, friendly and professional. The interior is also very nice and comfortable. Will definitely be bringing my car here from now on. Thanks, Joe!
Response from the owner · 2 days ago
Cyrus, we really appreciate you taking the time to share this. It’s great to hear Joe was able to diagnose the rattling quickly, walk you through the issue clearly, and get everything handled so fast. We’re also glad the shop felt comfortable while you waited. Thanks for trusting Asher Auto Care, and we look forward to helping you again down the road.
A
Annie Carel12 reviewsiTotal number of Google reviews Annie has written across all businesses on Google Maps, not just this one.
Justin S is the best!!! Turned a bad day into a good one, got me fixed up quickly with as little stress as possible and didn’t try to oversell me. I’ll be back! Lifetime customer here!
Services: Auto brake repair, Brakes
Response from the owner · 2 days ago
Annie, thank you for the awesome feedback. We’re glad Justin S could make a rough day a whole lot easier and get you back on the road without any pressure or stress. Honest, quick service is exactly what we aim for, and it means a lot to know you felt well taken care of. We’re looking forward to seeing you again whenever you need us.
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Victor DiBlasi15 reviewsiTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
Very friendly and efficient. Fair pricing. Give them a try.
Price assessment: Reasonable price
Response from the owner · 2 days ago
Victor, thanks for the great feedback. We’re glad you found the team friendly and the process efficient, and it’s great to know the pricing felt fair too. We appreciate the recommendation and hope to see you again whenever your vehicle needs attention.
G
George HighfillLocal Guide · 16 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Asher Auto Care was the answer to my prayer for an honest and affordable auto repair shop. I took the advice of a friend who had had good experience with a nationally-branded auto tire and repair shop. I made an appointment and delivered my SUV at the scheduled time. I told the service manager that I needed my vehicle that evening so if, after the diagnostics if there was not time for the repairs I wanted to pick it up and schedule them for a later time. I was told I would hear from him by 2:30. 2;30 came and went, so at 4:30 I tried to call. After several unanswered attempts I got an Uber ( #2 for this experience ) and went to the shop. There were 2 young men on duty, neither of whom knew anything about my SUV….. which was parked in the same spot where I had parked it at 11:00 AM. Seems as if the service manager had left earlier and the store manager had not been there that day.
I say all that as contrast to the professional and courteous manner I was treated by Joe and Justin. Calls were made and commitments kept as promised. I am so thankful to have found Asher Auto Care.
Price assessment: Reasonable price
Services: General repairs & maintenance
Response from the owner · 4 days ago
George, thank you for sharing this. We’re grateful you gave Asher Auto Care a chance and that we could earn your trust with honest service and fair pricing. We know how important it is to have your SUV back when you need it, and we always do our best to be upfront about what can realistically be completed the same day. We appreciate your confidence in our team and hope to help you again whenever you need us.
K
Keith Junior2 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
My review is from services I experienced months ago that I'm finally getting around to, my apologies 😌 I'm terrible with names, just know that (as a customer) you'll be reassured as you leave your wounded vehicle behind. Their waiting area looks & feels homey, yet professional. Front staffing were cool, intentional & informative. They considerably cover your shuttle cost home, if applicable. Repair turn-arounds were same day (depends on severity). You'll drive off with confidence after pickup. Just be prepared to hold your wallet/purse at the same high standard lol. I would highly recommend Asher Auto Care, just don't come looking for me using your outvoice about the invoice 🤭
Response from the owner · 4 days ago
Keith, thank you for taking the time to share this thoughtful feedback. We’re glad to hear our team helped make the experience feel reassuring and that the front desk, waiting area, and shuttle support stood out in a positive way. We always want every visit to feel comfortable and professional from start to finish, and it means a lot that you noticed that effort. We appreciate your support and hope to help you again whenever you need us.
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Kendall Graves2 reviewsiTotal number of Google reviews Kendall has written across all businesses on Google Maps, not just this one.
The process at Asher is seamless, hassle-free, and pleasant! Ashley is a great SA to work with! My truck is driving as good as new now, thanks guys!
Services: Transmission
Response from the owner · 6 days ago
Kendall, thank you for the kind words. We’re glad to hear the visit felt easy and that Ashley took good care of you throughout the process. It’s great knowing your truck is back on the road and running like new again. We truly appreciate your support and look forward to helping you anytime you need us.
B
Brandon Skavroneck7 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
I cannot recommend this shop enough! Ashley and Joe were both incredible! Not only were they very transparent about pricing, but they provided full videos of the issues with my intake so I wasn't left guessing why they were diagnosing certain problems. Despite them having to order parts in and the repair taking a few days, they were incredibly communicative and even offered rental car service. I would absolutely take my WRX into them again!
Services: Engine repair
Response from the owner · a week ago
Brandon, thank you for the thoughtful review. We’re really glad Ashley and Joe could make the process feel straightforward with clear pricing, detailed videos, and solid communication while your parts were on the way. It’s also great to hear the rental car option helped take some of the stress out of the repair. We appreciate you trusting Asher Auto Care and are here anytime you need us again.
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Kelsey Armstrong6 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
Very clean and elevated inside waiting room and very nice and knowledgeable staff!
Price assessment: Reasonable price
Services: Oil change
Response from the owner · a week ago
Kelsey, we really appreciate you sharing this. It’s great to hear the waiting room made a positive impression and that our team came across as friendly and knowledgeable. We’re always aiming to make the experience as comfortable and straightforward as possible, so your feedback means a lot
