Ashley Outlet

4.8 ★★★★★ · 2,255 Google reviews · 24 photos

Furniture store · Raleigh, NC

Ashley Outlet at a glance

Google reviewers rate Ashley Outlet in Raleigh, NC, 4.8 out of 5 based on 2,255 reviews, with the owner responding to 98% of comments. Customers frequently praise the staff for being knowledgeable, patient, and free of sales pressure while assisting with sofas, beds, and dining furniture. Recurring themes include helpful communication, convenient delivery scheduling, and a comfortable shopping environment. However, low-star reviews cite issues with hidden costs, damaged or incorrect merchandise, and missed delivery dates.

Google rating: 4.8 out of 5 from 2,255 reviews (92% five-star).
Reviews on this page: 2,254 Google reviews (1,989 with written comments, 77 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 24, 2026.
Service: Furniture Store serving Raleigh, North Carolina.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.8

★★★★★

2,255 reviews on Google

5★2,075

4★54

3★20

2★12

1★93

Reviews from Google, shown as published (original wording, unedited).

Gerald Clark4 reviews

★★★★★ Oct 24, 2026

Rachel was Great!!

Response from the owner · 11 hours ago

Thank you for the review Gerald Clark ! We appreciate you taking the time to share your experience. Thank you for shopping at Ashley!

Review from Google · view on Google

Miguel Bermudez7 reviews

★★★★★ Oct 24, 2026

Nice selection of furniture and our salesman Larry was extremely helpful, knowledgeable and polite

Response from the owner · 11 hours ago

Thank you for the feedback, Miguel Bermudez ! We appreciate you shopping with us and sharing this review!

Review from Google · view on Google

Marvin Montjoy1 review

★★★★★ Oct 24, 2026

We visited the Ashely outlet on Glenwood Ave today and worked with Rachel to find the perfect sofa. She was very knowledgeable as well as paying close attention to us in describing what we were looking for. There was zero sales pressure, just top notch professional service. Not to mention the staff are all super friendly which is always a plus. I would certainly work with Rachel again for any furniture needs.

Response from the owner · 11 hours ago

Thank you so much for taking the time to provide this great review, Marvin Montjoy . We love seeing positive feedback! Thank you for shopping at Ashley!

Review from Google · view on Google

Tim Rhodes9 reviews

★★★★★ Oct 24, 2026

Holly was awesome in helping find a solution for our sectional needs.

Response from the owner · 11 hours ago

Thank you so much for taking the time to provide this great review, Tim Rhodes . We love seeing positive feedback! Thank you for shopping at Ashley!

Review from Google · view on Google

Valerie Montjoy7 reviews

★★★★★ Oct 24, 2026

We bought our new couch here today and we love it!! Rachel was so helpful and kind, and she answered all of our questions. She never made us feel rushed and she didn’t pressure us at all. It’s great to know that excellent customer service is still around!! Highly recommend to anyone looking for furniture.

Response from the owner · 11 hours ago

Thank you for the feedback, Valerie Montjoy ! We appreciate you shopping with us and sharing this review!

Review from Google · view on Google

Ursula Alawar2 reviews

★★★★★ Oct 22, 2026

I had a wonderful experience buying new bedroom furniture thanks to Kelcey! I like to take my time when shopping, and she was so patient as we visited twice before deciding. She never pressured us and knew the answers to all of our questions. I'll absolutely be looking for Kelcey every time I need something new.