Analyzing 9,894,8379.9M ReviewsFor 27,89327.9K Experts

Experts Reviews · Company report
Aspen Pest Control Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Aspen Pest Control Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 123 flea exterminators · 5.0★ from 1,964 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aspen Pest Control Portland is better than 99% of flea exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aspen Pest Control Portland is better than 100% of flea exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aspen Pest Control Portland is better than 100% of flea exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aspen Pest Control Portland is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aspen Pest Control Portland is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aspen Pest Control Portland is better than 85% of flea exterminators.A
85

Reviews for your job

Customers hired Aspen Pest Control Portland for 8 kinds of job.

Aspen Pest Control Portland for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 75
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Cockroach extermination”

Flying2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I want to thank Seth for his exceptional service! He was on time and very thorough in treating my property for bugs. He took the time to explain what he was doing and to answer my questions. He seemed to care about my concerns and I could tell he took pride in his job. A breath of fresh air in the world we now live…

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Tera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Angelo was very professional even when the dogs I am pet sitting continually barked at him from their crate throughout the time he was working. He was quick, efficient, and had a great attitude.

Great priceHornet & wasp exterminationRodent exterminationTermite extermination
rchlneedm8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love Aspen!! They take care of my pest issues like CLOCKWORK, every three months...all the techs are nice and professional and Wyatt is super friendly articulating the process, so I know what to expect... A++ all day long!

Paid $120–140Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
tommyLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wyatt was excellent! Very clean, studious, and efficient. He explained the options well. I highly recommend Aspen pest control.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Janna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We first called Aspen Pest Control because we had mice! We had tried to deal with the problem ourselves - but were not successful. Aspen Pest dealt with the immediate problem and long-term pest control beyond mice. We were pleased with the customer service on the phone and at our home. We have been using Aspen for…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, professional and always on time. They come and do there job and you don't even know there here. Which is nice when working from home.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan is professional, courteous, friendly and on time. In other word he is awesome and so is Aspen!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Debbiea year ago★★★★★

Rating only, no written review.

Great priceHome inspectionHornet & wasp exterminationRodent extermination

Price

$141+36% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 62%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination374$66–$194
General pest inspection347$58–$133
Spider extermination311$56–$136
Rodent extermination291$73–$246
Home inspection265$63–$139
Hornet & wasp extermination250$83–$246
Bug & insect extermination240$58–$133
Bee extermination37$181–$335

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