Analyzing 9,894,8379.9M ReviewsFor 27,89327.9K Experts

Experts Reviews · Company report
Aspen Pest Control Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Aspen Pest Control Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 123 flea exterminators · 5.0★ from 1,964 Google reviews

📞 Call (503) 683-8486Request a call backWebsite ↗

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aspen Pest Control Portland is better than 99% of flea exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aspen Pest Control Portland is better than 100% of flea exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aspen Pest Control Portland is better than 100% of flea exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aspen Pest Control Portland is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aspen Pest Control Portland is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aspen Pest Control Portland is better than 85% of flea exterminators.A
85

Reviews for your job

Customers hired Aspen Pest Control Portland for 8 kinds of job.

Aspen Pest Control Portland for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Termite extermination”

Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

The people here are first rate. They know their business; are careful in the application of the pesticide. We've basically been pest free for the past 3 years. Got a reasonable price, prompt service, knowledgeable technician. No negatives.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Brendon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Oscar did quick, detailed work. We’re thrilled with the work.

Not sureRodent exterminationTermite exterminationSpider extermination
江庭5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Awesome work. Very detailed.

Rodent exterminationTermite exterminationSpider extermination
Allen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Angel came to the house and he was really great. Explained everything. We had very decent experience. We would recommend you guys to anybody

Paid $140–160Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Tera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Angelo was very professional even when the dogs I am pet sitting continually barked at him from their crate throughout the time he was working. He was quick, efficient, and had a great attitude.

Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Jan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Always efficient and unobtrusive.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
DahliaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Aspen pest control did a great job handling our ant infestation issue. They’re friendly and professional folks and I would happily recommend them.

Great priceTermite inspectionTermite exterminationSpider extermination
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve been with aspen for over 8 years, we loved their professionalism and service so much we carried over service to our new home.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Quality+ Professionalism
SandraLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, professional and always on time. They come and do there job and you don't even know there here. Which is nice when working from home.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan is professional, courteous, friendly and on time. In other word he is awesome and so is Aspen!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very effective and efficient staff. Always right on time, friendly and know their equipment and services well.

Ant exterminationGeneral pest inspectionRodent extermination
Debbiea year ago★★★★★

Rating only, no written review.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Debbie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Lynn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Professionalism

Price

$141+36% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 62%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination374$66–$194
General pest inspection347$58–$133
Spider extermination311$56–$136
Rodent extermination291$73–$246
Home inspection265$63–$139
Hornet & wasp extermination250$83–$246
Bug & insect extermination240$58–$133
Bee extermination37$181–$335

Compare with

Pest & Pollinator LLC logoPest & Pollinator LLCExperts Score 99Portland · 4.99★Interstate Pest Management logoInterstate Pest ManagementExperts Score 98Portland · 4.96★Campbell Natural Pest Control logoCampbell Natural Pest ControlExperts Score 98Portland · 4.97★