Google reviewers rate Aspen Tree Service 4.9 out of 5 based on 134 reviews, with the owner responding to 33% of feedback. Customers frequently praise the company for punctuality, clear communication, fair pricing, and thorough cleanup after tree removal, pruning, and stump grinding services. However, a recurring criticism in low-star reviews involves scheduling delays, broken appointments, and starting work early in the morning without adequate consideration for nearby residents.
Google rating: 4.9 out of 5 from 134 reviews (97% five-star).
Reviews on this page: 134 Google reviews (124 with written comments, 8 with photos).
Owner responses: the business replied to 33% of reviews.
Most recent review: July 23, 2026.
Service: Tree Planting Service serving Plano, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
134 reviews on Google
5★130
4★0
3★1
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
DC
Debi ColeLocal Guide · 15 reviews
★★★★★
Thanks again for the outstanding job! You removed our tree with incredible care and left our yard looking spotless. This is the second tree Aspen Tree Service has removed for us, and you’ve also taken excellent care of our live oak over the years. I really appreciate your honest advice, professionalism, and attention to detail. It’s reassuring to work with a company you can truly trust with your trees. I highly recommend Aspen Tree Service!
Price assessment: Reasonable price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning
Response from the owner · 3 months ago
Thanks Debi! We are glad we could deliver high level service.
We've used Aspen Tree Service more than once, and they continue to exceed our expectations. Benny (arborist/pruner) was professional, punctual, and communicated ahead of time with his expected arrival, which we really appreciated. He did an outstanding job raising, shaping, and thinning our overgrown trees, including removing the suckers from the center, and the results look fantastic.
What really sets Aspen Tree Service apart is their attention to detail and customer service. They cleaned up every bit of the trimmings, leaving our yard looking spotless when they were finished. We highly recommend Aspen Tree Service to anyone looking for quality tree care, exceptional workmanship, and reliable, friendly service. They're the only company we'll call for our tree service needs.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 3 months ago
Thanks! We are glad we could provide a great experience!
If you want a hassle free, worry free experience to take a very large tree down close to your house and grind the stump ( something that I didn’t even know that I wanted until they put it in the bid), Aspen should be your choice. Quick, efficient, and safe. Excellent company that does what they say, when they say they will do it. Wouldn’t look anywhere else. Thank you guys.
I had a great experience with Aspen Tree Service. Tim came out to look at my trees and shrubs (they are less than a year old) and spent time walking me through several practical tips for caring for my trees and landscape. He told me very quickly and honestly that I did not need to hire them right now. That kind of integrity is so rare. It's not often you come across a business that will give you genuinely useful advice without trying to sell you on their services. I appreciated Tim's honesty and would not hesitate to call Aspen Tree Service when the time comes.
Response from the owner · 4 months ago
Thanks Steve! Season and timing are very important with tree care and many times overlooked. Im glad we provided good service during that meeting.
These guys came to my place and got straight to work. They didn't mess around. Got a couples of days work done in one day and left the place spic and span. Such a great group of men. Really impressed. Would absolutely do business with them again. Thank you AJ and crew.
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 4 months ago
Thanks a lot! We are glad we could help out. That was a fun job.
