Assisting Hands Home Care - Serving Cave Creek and Surrounding Areas logo

Assisting Hands Home Care - Serving Cave Creek and Surrounding Areas

Home health care service · Phoenix, AZ

5.0 ★★★★★ 75 Google reviews · 10 photos
100%five-star reviews
100%reviews answered by the owner
Oct 2026latest review

Assisting Hands Home Care - Serving Cave Creek and Surrounding Areas at a glance

Google reviewers rate Assisting Hands Home Care five stars, highlighting consistent punctuality, compassionate communication, and flexible scheduling for in-home support. Clients describe caregivers as attentive, professional, and helpful with daily tasks, medical needs, and household organization. The agency is noted for its responsive intake process and effective matching of staff to client requirements. No specific criticisms are evident in the provided excerpts, which uniformly praise the reliability and personal care provided by the service.

  • Google rating: 5.0 out of 5 from 75 reviews (100% five-star).
  • Reviews on this page: 75 Google reviews (73 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Nanny Service serving Phoenix, Arizona.

Data from Google, last updated November 13, 2026.

Star ratings

75 Google reviews we collected

  • 5 stars75100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 73 written reviews

  • Praise9899%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4040%
  • Would recommend1919%
  • Speed & response1414%
  • Quality & results1111%
  • Honesty & trust88%
  • Communication77%

What customers talk about

We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Rebecca has been exception in proactive care and expertise”
  • “I would highly recommend using this company and especially donna.”
  • “They found a match for our family member so quickly and Evie has been wonderful so far.”
  • “Antoine does an excellent job, a asset to your company.”
  • “Kelly is his wife and she’s truly the most genuine and kindest person that I’ve ever met in my entire life, always dedicating herself to others, she p…”
  • “The communication thus far has been wonderful, as well!”

People customers mention

  • Brooklyn 5 reviews
  • Pita 4 reviews
  • Kelly 4 reviews
  • Alexis 3 reviews
  • Andy 3 reviews
  • Mom 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 75 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jeanette Schwencke4 reviewsTotal number of Google reviews Jeanette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Precious has been outstanding and great help I love the care she gives to my father !

Response from the owner · a month ago

So happy to hear that Jeanette! Thank you for taking the time to leave us a review. We'll let Precious know how much you appreciate her!

Dana Fladhammer6 reviewsTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Could not be better. Antoine does an excellent job, a asset to your company. Thank you.😃

Response from the owner · a month ago

So happy to hear that you've had a great experience Donna, we're always happy to help! We will definitely pass along your kind words to Antoinae.

Susan Reed6 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been using Assisting Hands for a couple of years now. They have dedicated themselves to giving us the help we need, which is now 7 days a week! Jatasia has been with us for some time now (Assisting Hands), and she's been a trooper. She is always helpful, happy, and compassionate. She also helps out around the house as well, which I so appreciate! We couldn't get by without her kind and caring help!

Response from the owner · 2 months ago

Thank you for the review Susan! We also love having Jatasia as a part of our team.

John rowley2 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nae was wonderful she was so patient. She explain everything answered all my questions. And showered me what to do . She was so good at explaining everything.

Response from the owner · 2 months ago

We're so happy to hear your great experience John! Thank you for taking the time to leave a review, we'll make sure Nae knows you mentioned her as well.

GIFF GIFFLocal Guide · 13 reviewsTotal number of Google reviews GIFF has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

AMAZING SERVICES FROM THE VERY START OF THE MEET & GREET... REGISTRATION WAS A BREEZE... SIERA MY DRIVER FOR MY DRS APPT WED WAS AMAZING... THANKS TO ALL INVOLVED.. LOVE GIFF/SHAKY 🚁🚁🚁

Response from the owner · 2 months ago

So glad to hear everything was smooth and easy breezy for you! Thank you for the review for Ciara, we're always happy to help and will make sure to pass along to her as well!

Virginia WestLocal Guide · 35 reviewsTotal number of Google reviews Virginia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Donna has been such an incredible help in slowly getting me organized. I so appreciate what she has been able to accomplish for me. The customer service I have received from Assisting Hands has been exemplary as well.

Response from the owner · 2 months ago

Thank you for the review Virginia! We love having Donna on our team too and are so happy to hear she's been such a good help for you!

Ellie Faley6 reviewsTotal number of Google reviews Ellie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My mother can be very difficult at times and precious does a great job of redirecting in a positive way and making her feel comfortable. My mom looks forward to seeing you precious each week. She only wants precious to do her showers.

Response from the owner · 2 months ago

Hi Kathleen, thank you for leaving a review for us (and for Precious)! We appreciate it and will pass along the feedback to her.

Betsy Swenson5 reviewsTotal number of Google reviews Betsy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rebecca has been exception in proactive care and expertise Ophelia has also been very good in her care

Response from the owner · 2 months ago

Thank you for sharing about Rebekah and Ophelia and for taking the time to leave us a review for them! We will make sure to pass along the kind words.

Donna V CLocal Guide · 14 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andy and Kristin are amazing! So genuine and professional -- 5 STARS!!!

Response from the owner · 3 months ago

Thank you so much for your kind words Donna! We truly appreciate your support and are so glad you had a great experience with Andy and Kristin.

Evelyn Hines2 reviewsTotal number of Google reviews Evelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alexis is absolutely AMAZING! She’s kind, patient, professional and a lovely person. My mom adores her. We truly appreciate her!

Response from the owner · 3 months ago

Hi Evelyn, thank you so much for your kind words! We're so glad to hear how much your mom enjoys having Alexis as her caregiver. We'll be sure to share your feedback with her!

Assisting Hands Home Care - Serving Cave Creek and Surrounding Areas on Google Maps →

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