Google reviewers rate Associated Plastic Surgeons & Med Spa 4.9 out of 5 based on 449 reviews, with the owner responding to 83% of them. Praise frequently highlights thorough communication, attentive postoperative care, and satisfaction with procedures such as breast augmentation, blepharoplasty, and tummy tucks. However, lower-rated feedback identifies recurring issues with appointment scheduling errors, insurance verification mistakes, and unreturned calls, alongside isolated complaints regarding surgical outcomes and staff demeanor.
Google rating: 4.9 out of 5 from 449 reviews (96% five-star).
Reviews on this page: 449 Google reviews (405 with written comments, 7 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 27, 2026.
Service: Dermatologist serving Shawnee, Kansas.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
449 reviews on Google
5★430
4★1
3★2
2★2
1★14
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 405 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Absolutely loved Kim (Patient Care Coordinator), Dr.”
“From the moment I walked in, the receptionist was rude, the nurse was very short with me and rude, and the doctor was very flippant about my concerns.”
“If you’re considering a breast augmentation, I HIGHLY recommend Dr.”
“STAY AWAY unless you want problems and poor treatment.”
“Killion and her entire team made this a wonderful experience, and I would choose them again in a heartbeat.”
“He explains everything thoroughly and is personable.”
“My scars have already faded significantly, and I’m so happy that I trusted her recommendation.”
“…has been kind, helpful, attentive, professional, knowledgeable, and quick to answer any concerns or questions.…”
“Even though I have moved further away, I make the trip because she is worth it!”
“I was asking about pricing and asked her did they take care credit?”
People customers mention
Killion63 reviews
Rast41 reviews
Young26 reviews
Smith22 reviews
Joyce21 reviews
Cannova20 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Angel J3 reviewsiTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
After seeing Dr. Killion’s postoperative breast augmentation photos and meeting with her for a consultation, I felt confident in her ability to achieve the results I wanted. I chose 270cc moderate-profile implants, and she recommended an breast lift for additional support. Although I initially struggled with the thought of lift scars, I knew I would likely be less satisfied with my long-term results without it.
Now five months post-op, I am thrilled with my results! My scars have already faded significantly, and I’m so happy that I trusted her recommendation. Dr. Killion and her entire team made this a wonderful experience, and I would choose them again in a heartbeat.
Response from the owner · 13 hours ago
We believe in open, realistic conversations that help people feel informed and comfortable with their decisions, and Dr. Killion and our whole team take that responsibility seriously. Thank you for your generous review of Associated Plastic Surgeons & Med Spa; it means a great deal to all of us.
Johanna Rosson4 reviewsiTotal number of Google reviews Johanna has written across all businesses on Google Maps, not just this one.
Dr. McClung and his staff are amazing! My procedure went so smoothly and the after-care is unmatched!
Response from the owner · 13 hours ago
Supporting people with attentive, thorough guidance from start to finish is something Dr. McClung and our whole team value deeply. Thank you for your kind words about Associated Plastic Surgeons & Med Spa and for taking the time to share them.
Torri LLocal Guide · 11 reviewsiTotal number of Google reviews Torri has written across all businesses on Google Maps, not just this one.
Absolutely loved Kim (Patient Care Coordinator), Dr. Rast, and all the staff I worked with. They were very accommodating and informative throughout my surgery process, and I'm happy with my results. The whole process moved very quickly. Definitely recommend this crew and this office!
Response from the owner · 13 hours ago
Thank you for such a kind review of Associated Plastic Surgeons & Med Spa. Kim, Dr. Rast, and our whole team care about being informative, flexible, and efficient, and we will be sure to share your words with everyone. We are grateful for your recommendation.
Carla Gilfry11 reviewsiTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ An Absolutely Amazing Experience with Dr. Cannova and Associated Plastic Surgeons!
I cannot say enough wonderful things about my experience with Dr. Cannova and the entire team at Associated Plastic Surgeons. From my initial consultation for the removal and replacement of my breast implants to the moment I woke up after surgery, every step of the process was exceptional.
Dr. Cannova was wonderful, and the entire surgical team was professional, knowledgeable, compassionate, and attentive. The nurses made me feel comfortable and cared for, and I was so impressed by the level of kindness and professionalism shown by everyone involved in my care.
It is such a reassuring feeling to know you are in the hands of a team that truly cares about its patients. My experience exceeded my expectations, and I am incredibly grateful to Dr. Cannova and his amazing staff for making the entire process such a positive one.
I highly recommend Dr. Cannova and Associated Plastic Surgeons to anyone considering plastic surgery. If I could give more than five stars, I absolutely would! Thank you for such an outstanding experience! ❤️
Response from the owner · 13 hours ago
We're grateful for your recommendation and for such thoughtful words about Dr. Cannova and our team. Treating every person with kindness and attentiveness is something we strive for every day, and we appreciate you taking the time to write to Associated Plastic Surgeons & Med Spa.
Lance Harshbarger11 reviewsiTotal number of Google reviews Lance has written across all businesses on Google Maps, not just this one.
What a terrific team with Dr. McClung and his staff. I had been struggling with near constant pressure around my eyes that became unsustainable, yet I was very reluctant to go in for surgery. After making the decision to move forward, I began interviewing offices, and I found Dr. McClung and his friendly team to be exactly what I needed. They didn't pressure me or "sell" me on anything. They were professional, and patient, and most importantly, they did a fabulous job! The final result was a massive improvement, and I am thankful that I chose a truly experienced surgeon who has been doing this a very long time. Very happy to be on the other side of it now, but worth going through the process.
Response from the owner · 13 hours ago
Sharing your experience this thoughtfully helps others who are weighing a big decision, and we're grateful you took the time. Offering patient, pressure-free guidance and letting people move at their own pace is something Dr. McClung and our whole team strive for every day. Thank you for recommending us.
Melissa RockLocal Guide · 25 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Dr McClung and his team was amazing and I mean amazing. So happy with the results. My husband says I look 10 years younger.
Response from the owner · 13 hours ago
Enthusiasm like this is a joy to read, and we're grateful you took a moment to share it. Helping people feel welcome, comfortable, and well supported is something Dr. McClung and the whole team behind him strive for every day. Thank you for the generous words.
Craig Doane5 reviewsiTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Dr. McClung performed lower blephraplasty and I am so happy with my results and such a great doctor. His staff is also incredible and such a clean and friendly place. I am so happy with my results!
Response from the owner · 4 weeks ago
Thank you for sharing your experience! We are delighted to hear that Dr. McClung and our team provided such exceptional care throughout your lower blepharoplasty journey. It means so much to know you are happy with your results and felt welcomed by our staff. Thank you for trusting Associated Plastic Surgeons & Med Spa. We truly appreciate your kind words and are honored to be part of your transformation!
LaToya Sappington4 reviewsiTotal number of Google reviews LaToya has written across all businesses on Google Maps, not just this one.
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with Dr. McClung. At Associated Plastic Surgeons & Med Spa, our goal is to provide exceptional care, outstanding results, and a comfortable experience for every patient. We truly appreciate you taking the time to share your feedback and trust in our team!
Deborah Brown3 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Dr. McClung and his staff are so caring. During my consultation for procedures Dr. McClung even had recommendations for things to be done I hadn’t even considered. I’m so pleased with my results and owe it to them for having years of experience and making feel and look amazing. I get many compliments that I’m glowing and owe it all to them.
Response from the owner · a month ago
Thank you so much for these kind words! We're thrilled that Dr. McClung and the team could help you feel confident and cared for throughout your journey with us. It means a lot to know the consultation and results exceeded your expectations — that's exactly what we aim for. Thank you for trusting us and for sharing your experience. We're so glad you're glowing!
