Google reviewers for Assurance Pest Solutions in Boston, MA, report a 4.9/5 rating from 1152 reviews, with the owner replying to 91% of them. Customers frequently cite punctuality, professional communication, and thorough inspections for issues like rodents, insects, and termites. Recurring themes include knowledgeable technicians explaining solutions and providing follow-up treatments. Some low-star reviews criticize scheduling errors, missed appointments, and ineffective pest removal where problems persisted despite payment.
Google rating: 4.9 out of 5 from 1,152 reviews (97% five-star).
Reviews on this page: 1,152 Google reviews (852 with written comments, 5 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: October 24, 2026.
Service: Pest Control Service serving Boston, Massachusetts.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
1,152 reviews on Google
5★1,113
4★24
3★4
2★1
1★10
Reviews from Google, shown as published (original wording, unedited).
DL
Dick L. LambertLocal Guide · 13 reviews
★★★★★
We’ve had a severe problem recently with flies of some sort in our kitchen area. Our Tech, Joe showed up when they scheduled him. I found him very easy to understand while he tried to identify the type fly and potential solution. I try all the DIY solutions myself no luck. He has many years of experience it’s obvious. Anyway it looks like we are finally moving in the right direction….lots of dead flies…thank God… I’m glad I gave up. Joe and his company was the answer….great job Joe!!
Price assessment: Great price
Price: $80–100
Pest type: Other
Response from the owner · 3 days ago
We appreciate your trust in our expertise and are glad our efforts are making a difference for you. Thank you for sharing your experience.
Joe was fantastic and did an extremely thorough job inspecting the property inside and outside for mouse activity and entry points. He's very knowledgeable and explained what he was looking for and how to best resolve the issue. Once the foundation was sealed, he was kind enough to leave some supplies behind to help trap any mice that might be on the inside. At first, I wasn't sure about the company's required inspection/trip fee (perhaps this is common in the industry; I didn't shop around), but you definitely get your money's worth and it gets applied to any work you get done. The overall price seemed very reasonable. I highly recommend them and would call them again for any insect or rodent issues.
Price: $200+
Services: Service not listed
Pest type: Rodents
Response from the owner · 3 days ago
Thank you for recognizing the detailed inspection and thorough explanation. We are grateful for your recommendation and appreciate your comments about our pricing.
Great experience, very professional, very please with the service and thank you Dave for taking your time explaining and taking care of our home.
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination
Pest type: Other
Response from the owner · 3 days ago
Thank you, Lisa. We appreciate your kind words about our professionalism and dedication. It is rewarding to know you felt cared for throughout the process.
Great experience with Assurance Pest Solutions! Jeremy came out to handle a major issue I had with spiders and large ants.
He was highly professional, arrived on time, and treated and took care of every corner of my home.
Highly recommend their service!
Jeremy is absolutely the best and so caring.
Price assessment: Great price
Services: General pest inspection
Pest type: Ants, Spiders
Response from the owner · 7 months ago
Oksana, we're grateful for your detailed feedback. Jeremy values your trust and takes pride in offering respectful, thoughtful care for every home.
Showed up on time. Was courteous and professional. Explained what he was doing and how it worked.
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · 4 days ago
Steven, thank you for highlighting our punctuality and thorough communication. We appreciate your recognition of our professionalism at Assurance Pest Solutions.
So far the one way door for a squirel in our wall has worked. They were competent, courteous, and respectful and are coming back to finish the flashing.
Price assessment: Not sure
Price: $200+
Pest type: Other
Response from the owner · 3 weeks ago
Thank you for noting our team's professionalism and approach. We appreciate your patience as we complete the work for your squirrel issue.
Eric did a great job. He was on time and did his work in our basement and attic efficiently and answered my questions. He took care of the interior and spent some time address the outside and treating the foundation. In all a great experience.
Response from the owner · a year ago
Hearing Aiden’s professionalism made your experience with Assurance Pest Solutions a positive one inspires our team to keep delivering reliable pest control results.
Hector did a great job explaining where the trouble areas are and how he'll seal them up when he returns. He also mentioned setting specialized traps and using professional grade mouse poison to round out our proposed treatment program. We're anxious to have him back to our home to get started soon!
Response from the owner · a week ago
Thank you, Philip. We value your trust in our detailed approach and look forward to continuing our work to address your concerns.
