Landscape lighting designer · San Antonio, TX · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 54 outdoor lighting installersiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★344 Google reviews · 24 photos
96%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers praise the professional sales process, punctual installation, and effective communication throughout the project. The company is noted for responsive customer service, including post-installation support and training on the lighting app. One criticism mentions difficulty resolving system issues and a discrepancy regarding smart home integration claims.
Google rating: 5.0 out of 5 from 344 reviews (96% five-star).
Reviews on this page: 344 Google reviews (309 with written comments, 73 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 27, 2026.
Service: Outdoor Lighting Installer serving San Antonio, Texas.
Data from Google, last updated October 29, 2026.
Score profile vs other outdoor lighting installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
This companyOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Astoria Lighting Co - San Antonio: 95/100 on this factor. Category median: 94.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Astoria Lighting Co - San Antonio: 97/100 on this factor. Category median: 92.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Astoria Lighting Co - San Antonio: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Astoria Lighting Co - San Antonio: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Astoria Lighting Co - San Antonio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Astoria Lighting Co - San Antonio: 100/100 on this factor. Category median: 81.A
100
Bar = this company · dark tick = category median.
Star ratings
344 Google reviews we collected
5.0of 5
5 stars33196%
4 stars113%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 309 written reviews
100%praise
Praise517100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude13326%
Quality & results11522%
Would recommend8116%
Speed & response7715%
Price & value6312%
Communication448%
Honesty & trust51%
What customers talk about
We read 309 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Installer was very friendly, knowledgeable and on time.”
“We had a great experience with Astoria Lighting from start to finish!”
“Highly recommend Astoria Lighting to anyone considering permanent lighting for their home!”
“The company is very responsive to the one or two issues I had, which turned out to be user error.”
“Very easy to work with, great product and affordable price.”
“Communication was excellent, the installation went smoothly, and the permanent lights look fantastic on our house.”
“As a huge advocate of genuine customer service from my days in the USAF as a Command Administrator, I cannot give enough praise to this company for th…”
People customers mention
Santiago13 reviews
Morgan9 reviews
Gemstone9 reviews
Reyes9 reviews
Jeff8 reviews
Andrew5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Ggayle6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Love my new lights. Great team from start to finish. Extremely professional and so nice. Great purchase to enjoy for years to come.
MMichael2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Beautiful work! Still having fun trying out all the options. Would highly recommend.
MMarkLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had a great experience with Astoria Lighting from start to finish! Communication was excellent, the installation went smoothly, and the permanent lights look fantastic on our house. We couldn’t be happier with how everything turned out. Highly recommend Astoria Lighting to anyone considering permanent lighting for their home!
JJudi14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Excellent installation and great training from Ian. Love my new permanent outdoor lighting from Astoria! Thanks!
LLeslie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
All aspects of the sales presentation by Morgan to the installation by Corey was amazing. Communicated well and showed up as scheduled! 100% happy!😃
JJason1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service. The lights have worked extremely well with almost no issues. The company is very responsive to the one or two issues I had, which turned out to be user error. Very patient and would recommend them to our entire community
Love my new lights. Great team from start to finish. Extremely professional and so nice. Great purchase to enjoy for years to come.
Response from the owner · 15 hours ago
Gayle, we're glad you love the new lights. We'll pass your note along to the Astoria team in San Antonio, and they'll be happy you found them professional and so nice from start to finish. Here's to many years of enjoying them.
M
Michael Detovar2 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Beautiful work! Still having fun trying out all the options. Would highly recommend.
Response from the owner · 4 days ago
Beautiful work is a great thing to hear, Michael, and the Astoria crew in San Antonio will be glad you said it. Sounds like you've still got plenty of options left to play with, and we appreciate the recommendation.
S
Shirley Glaspie6 reviewsiTotal number of Google reviews Shirley has written across all businesses on Google Maps, not just this one.
Great service! Installer was very friendly, knowledgeable and on time.
Response from the owner · 6 days ago
Friendly, knowledgeable, and on time is a good three for three. We're glad that's how the install went for you, Shirley, and the Astoria crew in San Antonio will hear what you said about the installer.
M
Mark MolinaLocal Guide · 23 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
We had a great experience with Astoria Lighting from start to finish! Communication was excellent, the installation went smoothly, and the permanent lights look fantastic on our house. We couldn’t be happier with how everything turned out. Highly recommend Astoria Lighting to anyone considering permanent lighting for their home!
Response from the owner · a week ago
Mark, we're happy the permanent lights look fantastic on your house and that communication stayed clear from the first conversation through the install. We'll pass this along to the crew, and thank you for recommending Astoria in San Antonio to anyone thinking about it.
J
Judi Cannon14 reviewsiTotal number of Google reviews Judi has written across all businesses on Google Maps, not just this one.
Excellent installation and great training from Ian. Love my new permanent outdoor lighting from Astoria! Thanks!
Response from the owner · a week ago
Ian will hear about this, Judi. We're happy the installation went smoothly and that the training left you comfortable with your new permanent Christmas lights. Your kind words go to everyone at Astoria in San Antonio.
L
Leslie Cisneros2 reviewsiTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
All aspects of the sales presentation by Morgan to the installation by Corey was amazing. Communicated well and showed up as scheduled! 100% happy!😃
Response from the owner · a week ago
Morgan handled the sales side and Corey the installation, and we're glad both went well for you, Leslie. Communicating clearly and showing up when we said we would is something we work at, so hearing you're happy with all of it is great. We'll pass this along to Morgan and Corey and the rest of the Astoria team in San Antonio.
D
Denise Stanush12 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Denise, we're glad everything looks great and that the crew was friendly on top of it. Short and kind, and we'll take it. We'll pass your note along to the Astoria team in San Antonio.
J
Jason Butler1 reviewiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Great service. The lights have worked extremely well with almost no issues. The company is very responsive to the one or two issues I had, which turned out to be user error. Very patient and would recommend them to our entire community
Response from the owner · a day ago
Thank you, Jason. We're glad the lights have worked so well for you, and that the team could stay patient while sorting out those pesky issues. Offering to recommend us to your whole community is generous, and everyone at Astoria in San Antonio appreciates you saying so.
J
John R4 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Morgan was well informed and answered all my questions professionally. The installer Santiago we very friendly and patient as he worked and answered all my questions. I highly recommend them! Very good quality service and price! 👍🏽
Response from the owner · a week ago
Questions answered well before the install and then again during it, first by Morgan and then by Santiago, is something we're happy to hear about, John. Morgan and Santiago will both hear about this. Thank you for the recommendation and for choosing the Astoria team in San Antonio.
C
Carolyn JohnsonLocal Guide · 96 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Very professional, one day installation and a great app to work with your new lighting. Way more options than any human would need. ;) Great service!
Response from the owner · a week ago
More options than any human would need made us smile, Carolyn. One day on site, and your permanent lights were up and ready to run, with app-controlled colors and patterns to play with from there. Your kind words about the professionalism and the service go to everyone at Astoria in San Antonio.
