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Astro Travel & Tours Inc

4.5 ★★★★★ · 28 Google reviews · 24 photos
Bus charter · Tallahassee, FL

Astro Travel & Tours Inc at a glance

Google reviewers rate Astro Travel & Tours Inc 4.5 out of 5 based on 28 reviews. Customers frequently cite punctuality, affordable pricing, and professional drivers as key benefits for transporting groups to sporting events and weddings. However, low-star reviews highlight recurring issues with vehicle maintenance, specifically citing dirty interiors, broken amenities, and inadequate handling of mechanical breakdowns during trips.

  • Google rating: 4.5 out of 5 from 28 reviews (82% five-star).
  • Reviews on this page: 28 Google reviews (19 with written comments, 1 with photos).
  • Owner responses: the business replied to 7% of reviews.
  • Most recent review: September 19, 2026.
  • Service: Travel Agency serving Tallahassee, Florida.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.5
★★★★★
28 reviews on Google
5★23
4★2
3★0
2★1
1★2

Reviews from Google, shown as published (original wording, unedited).

Felicia BrownLocal Guide · 8 reviews
★★★★★

Very professional

Review from Google · view on Google
Joey MorrisLocal Guide · 6 reviews
★★★★★

My name is Joey Morris and I am the President of the Sport Management Student Association at Florida State University. From October 22nd to October 25th, my organization took 32 students and 2 faculty members to Atlanta for our networking trip. Our bus driver, Shirley Crawford, was absolutely incredible. She made the trip easy and was great at communicating with me. She took all the stress out of the trip and was very helpful in taking away the stress I had. She is an incredible employee, and I would recommend her to anyone. Thank you so much!

Review from Google · view on Google
Bernetta Brown2 reviews
★★★★★

Andre was a great driver very polite, great personality and very attentive. And scheldue was definitely on point.

Review from Google · view on Google
Dorothy BrownLocal Guide · 10 reviews
★★★★★

Friendly and professional service. We use them for all our trips.

Review from Google · view on Google
Garrett Marschka3 reviews
★★★★★

Have used them for years taking our team to and from tournaments all through the south! Smooth rides every time. Never disapoint

Review from Google · view on Google
Jace Bartusek3 reviews
★★★★★

Astro Travel was great for me and my team, every time we had tournaments out of the state!

Review from Google · view on Google
Mr B Transportation specialist2 reviews
★★★★★

Best experience . My group enjoyed the driver Clean bus cold 🥶 A/C When you in of need ground transportation contact Astro..

Review from Google · view on Google
Christy StumpLocal Guide · 14 reviews
★★★★★

We got a great deal with Astro, but unfortunately our bus broke down on the way back from Arkansas to Pensacola. It happens, but there we completely unconcerned that they left 50 middle schoolers on the side of the interstate in 90-degree weather and no A/C. We had to get out of the bus and sit in the grass on the side of the interstate! 😳 I overheard the driver calling many people to try to get help and got no where. I actually saw him googling and looking at YouTube on how to repair it himself. People at a nearby dealership started throwing bottled waters over the fence to the kids and some strangers stopped and used church buses to shuttle us to their church. We were stranded for over six hours resulting in the kids sleeping the night on the bus. The company never reached out or showed any concern at all. Their bill arrived before the bus was even repaired. There was no note, apology, or discount. I was flabbergasted. I won’t use them again as I can’t risk putting my students in harms way like that ever again.

Response from the owner · a year ago

Christy, Thank you for taking the time to share your experience with us. We truly value your feedback—it’s essential for helping us improve our services. I’m very sorry to hear about the breakdown during your trip from Arkansas to Pensacola and understand how distressing that must have been for you and the students. We strive every day to prevent situations like this, and we regret that we fell short. Please accept our sincere apologies for the inconvenience and discomfort you endured—especially being stranded in the heat without timely updates from our team. This is not the level of service we aim to provide, particularly when student safety and well‑being are at stake. We would welcome the opportunity to discuss your concerns and make things right. At your convenience, please call me directly at (850) 514‑1793 so we can ensure a smoother experience in the future. Thank you again for your feedback. We hope to earn back your trust and confidence. Warm regards, Astro Travel Customer Service Team

Review from Google · view on Google
Kerry Bryant2 reviews
★★★★★

Do not waste money on these buses. I am very upset about the money that was wasted renting them. They were filthy and broken! When first stepping on the bus it appeared they had not been cleaned. There were holes in the seats, the tvs did not work, plastic coming of the sides near the windows and the sand/dirt/dust was unimaginable. The overhead compartments were broke and missing the covers. The DUST and dirt was SO thick you could write your name in it. The vents were full of dust as well so much so we kept ours closed. There's no telling when the fabric on the seats AND CEILING had last been washed. So GROSS! It was so uncomfortable. Miserable!! I didn't want my bags sitting on the floor, in the seats or overhead compartments. I held my bag for 6.5 hours to our destination. Can't believe this is what our school purchased for us to comfortably ride in for my child's school trip. We deserve some MONEY BACK!! NO QUESTIONS.

Response from the owner · a year ago

Kerry, Thank you for taking the time to share your experience with us. We sincerely apologize for the condition of the bus you received for your child's school trip. It’s disheartening to hear that it did not meet the cleanliness and maintenance standards we strive to uphold. We understand how important a comfortable and clean environment is, especially for something as special as a school trip. Please be assured that your feedback is taken seriously, and we are actively investigating this matter to ensure it does not happen again. Thank you for bringing this to our attention, and we hope to regain your trust in the future. Best regards, Astro Travel Customer Service Team

Review from Google · view on Google
Glenda DavisLocal Guide · 15 reviews
★★★★★

Wow, what a great bus line. I booked a trip through Diamond Tours for 50 senior adults to Key West. We were so blessed to have Astro bus lines as our motor coach the bus was super comfortable and clean. Our driver Dennis Sims was beyond amazing. He kept us on time and cool and entertained with Direct TV. With this being my first time planning a trip like this he had wonderful suggestions as to places to stop for breaks, places to eat and made my senior adults feel safe. I highly recommend Astro Motor Coaches. I have requested that our next tour we use Astro and Dennis as our Driver. Very very pleased!!

Review from Google · view on Google

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