Athletic Lab Physical Therapy and Performance Training logo

Athletic Lab Physical Therapy and Performance Training

Physical therapy clinic · Los Angeles, CA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%97+29.8Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 59 athletic trainingPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 97 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
23%reviews answered by the owner
Oct 2026latest review

Athletic Lab Physical Therapy and Performance Training at a glance

Patients report successful recovery from chronic injuries, post-surgery rehabilitation, and sports-related pain through personalized, progressive treatment plans. Reviewers highlight the clinic's focus on addressing underlying issues rather than just symptoms, noting that the staff is knowledgeable and the facility is clean. While customers acknowledge that services are not cheap, they generally feel the high-quality care justifies the cost. No significant patterns of criticism appear in the provided excerpts, with all reviews being positive.

  • Google rating: 5.0 out of 5 from 97 reviews (100% five-star).
  • Reviews on this page: 97 Google reviews (96 with written comments, 3 with photos).
  • Owner responses: the business replied to 23% of reviews.
  • Most recent review: October 4, 2026.
  • Service: Athletic Trainer serving Los Angeles, California.

Data from Google, last updated October 26, 2026.

Score profile vs other athletic training

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 97 (median 96)Momentum: 100 (median 100)
This companyAthletic Training median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Athletic Lab Physical Therapy and Performance Training: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Athletic Lab Physical Therapy and Performance Training: 97/100 on this factor. Category median: 96.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Athletic Lab Physical Therapy and Performance Training: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
–

Bar = this company · dark tick = category median.

Star ratings

97 Google reviews we collected

  • 5 stars97100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 96 written reviews

  • Praise16496%
  • Complaints74%

Topic share

How often each topic comes up in the written reviews

  • Would recommend5230%
  • Staff & attitude4727%
  • Quality & results2213%
  • Speed & response2213%
  • Communication127%
  • Honesty & trust127%
  • Price & value42%

What customers talk about

We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “e’ve been extremely happy with our experience at Athletic Lab PT and highly recommend them to any serious athlete looking to improve performance and p…”
    “I can not recommend her enough - she is the best dr of any type I have ever worked with and Athletic Lab is lucky to have her!”
  • “Everyone here is nice, thank you guys again for such a smooth experience.”
  • “we found Athletic Lab, and it exceeded our expectations.”
  • “From the online intake form to the follow-up communication by email and phone, the entire process was professional, efficient, and seamless.”
  • “They're also easy to work with and transparent in terms of scheduling and billing.”
  • “He genuinely enjoys working with her, which says a lot.”
  • “Not only does she address rehabilitation after orthopedic surgery, she works with you to get you back to a reasonable fitness level.”

People customers mention

  • Lauren 31 reviews
  • Lyssa 14 reviews
  • Kelsey 8 reviews
  • Jen 6 reviews
  • Monica 5 reviews
  • Courtney 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Aram6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Coach Lauren is the goat, helped me walk normally post knee surgery. Can’t recommend enough. Everyone here is nice, thank you guys again for such a smooth experience. No more waddling around for me 😅

Alexis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Finally! I’ve been struggling with 2 chronic injuries (neck + hips) for the last 10+ years and I’ve finally received the care I needed. I probably tried PT 4 times previously with temporary success. Thank you to Courtney for creating a holistic program for me that allowed me to treat both injuries at once. We…

Gerrit6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I can’t recommend Lauren and Athletic Lab highly enough. I’m in my 30s and a former college soccer player with a long history of injuries, and for the first time in years I actually feel better than I did in my 20s. Their approach went way beyond generic exercises — every session felt thoughtful, personalized, and…

Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a wonderful experience with Courtney! I had a slew of running related injuries that were preventing me from running more than a few miles without severe pain. After sessions with her and following her treatment plan, I was back to normal and stronger than before. While the services are not cheap, you’re…

Margot5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kelsey is absolutely incredible. I've had back problems for the last few years and with Kelsey's help I’ve seen amazing progress (I haven't had any pain since working with her). She’s warm and thoughtful and truly cares about her patients. I can’t recommend her enough!

MitchellLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kelsey is amazing! I was in Santa Monica for 3 months for work and right before I arrived my knee started hurting as part of my first marathon training. Kelsey was able to quickly identify the issue and get me on the road to recovery while still maintaining my training. The entire studio staff is super friendly and…

Photos

Customer reviews

5.0 ★★★★★ 97 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Aram Tarkhanyan6 reviewsTotal number of Google reviews Aram has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Coach Lauren is the goat, helped me walk normally post knee surgery. Can’t recommend enough. Everyone here is nice, thank you guys again for such a smooth experience. No more waddling around for me 😅

Theresa LarssonLocal Guide · 18 reviewsTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After extensive research on Google, Yelp, and through word of mouth, trying to find a place that offers a truly comprehensive running analysis; along with actionable solutions to address any issues....we found Athletic Lab, and it exceeded our expectations. The assessment was for my 15½-year-old son, who runs long distance for his high school cross country and track & field team (3-mile, 1600m, and 3200m). Since he is still actively growing and had been experiencing some pain under both knees, we wanted to evaluate his form, strength, and any areas needing improvement. Our goal was to help him stay injury-free, improve efficiency, and avoid wasting energy as he continues developing as a runner. From the online intake form to the follow-up communication by email and phone, the entire process was professional, efficient, and seamless. The location is a little tucked away in a quiet office area, but there are 5–6 parking spots and we’ve always found a space available (a huge plus in LA). The spots are a bit tight, but parking alone is a win. The facility itself is incredible: bright, open, modern, and aesthetically designed, with high ceilings and a large garage door that opens for fresh air (a big contrast to some clinics that can feel stuffy). It’s equipped with all the latest technology and everything you’d expect from a top-tier sports performance facility. Athletic Lab PT also has private meeting rooms, two well-stocked restrooms with thoughtful essentials like hair ties and deodorant, a shower for those needing to head to work after a session, a mini fridge stocked with hydration and snacks, and a comfortable front seating area for parents waiting during appointments...as I have to sit and wait for my son when he has a session. Dr. Alley Gray performed my son’s running assessment, and she was fantastic. She measured his mobility and flexibility, conducted a detailed treadmill gait analysis with photos taken from every angle, and tested his strength in multiple ways. Afterward, we received a thorough report outlining her findings, along with clear recommendations on how to address the issues and an estimated treatment plan. The overall goal was to optimize my son’s running mechanics, power, and efficiency so he can stay healthy and continue pursuing his goal of running in college. Dr. Alley Gray is incredibly kind, knowledgeable, and understanding of my son’s needs. He genuinely enjoys working with her, which says a lot. We’ve been extremely happy with our experience at Athletic Lab PT and highly recommend them to any serious athlete looking to improve performance and prevent injuries.

Alexis Cotton8 reviewsTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Finally! I’ve been struggling with 2 chronic injuries (neck + hips) for the last 10+ years and I’ve finally received the care I needed. I probably tried PT 4 times previously with temporary success. Thank you to Courtney for creating a holistic program for me that allowed me to treat both injuries at once. We progressively built a workout program over 6 months that reduced my flare ups and made me more confident in the gym. It’s been two months since my last session - and I’m still feeling great! It was always a highlight of my week to spend time with the community and team at Athletic Labs. I miss y’all! HIGHLY recommend Athletic Labs!

Response from the owner · 8 months ago

Thank you for the review.

Stephanie MorfittLocal Guide · 19 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ten months ago, I came to Lyssa at Athletic Lab after sustaining two completely separate and unrelated injuries that had left me at zero activity. Before that, I was running several days a week and practicing yoga regularly. By the time I met Lyssa, I felt discouraged and defeated after seeing four other providers with no real answers or progress. Lyssa was different from the start. She accurately diagnosed what was going on and created a clear, thoughtful plan for recovery. That plan included working with her in physical therapy, a realistic routine to follow at home, and a referral for a procedure that supported the work we were doing together at Athletic Lab. Beyond her clinical skill, Lyssa is warm, funny, easygoing, and incredibly smart and knowledgeable. She made the process feel manageable and hopeful when it had felt overwhelming for a long time. Today, I am fully back on my feet. I recently completed a half marathon, have returned to yoga, and at her suggestion added Pilates, which has made a meaningful difference in my overall health. The recovery has not only been physical but mental as well, helping me regain confidence in my body again. I cannot recommend Lyssa highly enough. She truly changed my trajectory!

Response from the owner · 8 months ago

Thank you for the 5-star rating.

Gerrit van Zyll6 reviewsTotal number of Google reviews Gerrit has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t recommend Lauren and Athletic Lab highly enough. I’m in my 30s and a former college soccer player with a long history of injuries, and for the first time in years I actually feel better than I did in my 20s. Their approach went way beyond generic exercises — every session felt thoughtful, personalized, and focused on getting me back to real performance, not just “pain-free.” Thanks to their work, I’m now playing soccer multiple times a week with confidence and without constantly worrying about re-injury. Truly transformative care.

Response from the owner · 8 months ago

Thank you for the five-star rating. We appreciate you taking the time to share feedback.

Jeff6 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful experience with Courtney! I had a slew of running related injuries that were preventing me from running more than a few miles without severe pain. After sessions with her and following her treatment plan, I was back to normal and stronger than before. While the services are not cheap, you’re getting what you pay for, which is high quality physical therapy.

Response from the owner · 9 months ago

Thank you Jeff! We are so thankful for your support and glad to hear about your positive experience with Courtney.

Margot Pitts5 reviewsTotal number of Google reviews Margot has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelsey is absolutely incredible. I've had back problems for the last few years and with Kelsey's help I’ve seen amazing progress (I haven't had any pain since working with her). She’s warm and thoughtful and truly cares about her patients. I can’t recommend her enough!

Response from the owner · 9 months ago

Thank you for the 5-star review. We appreciate your feedback.

KAYLYN WILKE1 reviewTotal number of Google reviews KAYLYN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve had an amazing experience at Athletic Lab Physical Therapy and Performance Training working with Kelsey Loeffler! I came in with lingering knee pain after leg break surgery, and Kelsey has helped me make incredible progress. I've begun running and playing tennis without pain! Kelsey is knowledgeable, attentive, and encouraging throughout every session. She tailors each workout to my needs and makes sure I understand how each movement supports my recovery. She’s also been so responsive — I can easily email her with questions between sessions and will always get a quick response. The online platform is easy to use and includes clear videos and photos of each exercise, which makes it simple to keep up with my program at home. I’m so grateful for the care and support I’ve received here. I highly recommend Athletic Lab PT to anyone recovering from an injury or looking to get back to their sport pain-free!

Response from the owner · a year ago

Thank you for your five-star rating! We are thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. We look forward to seeing you again soon!

Mitchell OverfieldLocal Guide · 30 reviewsTotal number of Google reviews Mitchell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelsey is amazing! I was in Santa Monica for 3 months for work and right before I arrived my knee started hurting as part of my first marathon training. Kelsey was able to quickly identify the issue and get me on the road to recovery while still maintaining my training. The entire studio staff is super friendly and clean and I looked forward to my session each week. Thank you all!

Response from the owner · a year ago

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. Your support motivates our team to continue providing excellent service. We look forward to seeing you again soon!

jivansingh1Local Guide · 14 reviewsTotal number of Google reviews jivansingh1 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve worked with Lyssa and Lauren for years, both professionally and for treatment, they are the real deal. Their approach is very thorough and address the underlying issues. Highly recommend for athletic injuries and post surgery rehab.

Response from the owner · a year ago

Thank you for your outstanding review! We're thrilled to hear that you had a great experience with us. Your feedback motivates our team to keep providing the best service possible. We look forward to seeing you again soon!

Athletic Lab Physical Therapy and Performance Training on Google Maps →

Business details