Athletico Physical Therapy - Naperville Ogden Avenue at a glance
Reviewers at this Naperville clinic highlight personalized care, knowledgeable staff, and effective treatments for sports injuries and post-surgical rehabilitation. Patients frequently note the welcoming atmosphere, flexible scheduling, and clear communication regarding exercise plans. However, lower-rated reviews criticize inconsistent therapist assignments, a lack of focus during group sessions, and perceived rudeness or poor bedside manner in specific interactions.
Google rating: 4.9 out of 5 from 153 reviews (95% five-star).
Reviews on this page: 153 Google reviews (136 with written comments, 2 with photos).
Owner responses: the business replied to 80% of reviews.
Phrases our text analysis found in 136 written reviews
97%praise
Praise17097%
Complaints53%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7241%
Would recommend4526%
Quality & results2816%
Speed & response137%
Honesty & trust95%
Communication74%
Price & value11%
What customers talk about
We read 136 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“All of the physical therapists here are incredibly knowledgeable and take the time to make sure you understand the root of the problem at hand and why…”
“I would 100% recommend coming here if you need PT, as there care as well as knowledge is really above and beyond.”
“I was thoroughly satisfied with my treatment here and seriously cannot recommend this group enough.”
“I spent 6 months coming here for rehab after knee surgery and had a wonderful experience and couldn’t recommend a better clinic!”
“Appointments when I need them, with some wiggle room from me on time.”
“She was knowledgeable, attentive, encouraging, and genuinely cared about helping me get back to feeling my best.”
“Very personal to my recovery, and easy to work with.”
“Appointment availability was always great and all billing and insurance was handled perfectly!”
People customers mention
Mike33 reviews
Carson18 reviews
Katie11 reviews
Nick11 reviews
Plant9 reviews
Headtke7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Going to pt here felt like something I wanted to do and it really helped me out. The people there were amazing and so nice.
Response from the owner · 2 weeks ago
Alex, we're happy to hear that your experience at Athletico Physical Therapy - Naperville Ogden Avenue was so positive. It's wonderful to know that our team made you feel welcome and that your time with us was beneficial. Thank you for your kind words and for sharing your experience!
Ben Tombini4 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
I injured my knee in late April early May and did all the rehab throughout the whole summer to get back to playing soccer.
I had injured my knee before (in 2021) and done PT, and at that time I thought that PT didn't really help much based on my previous experience.
But after multiple months of coming in here I can really feel the difference! I wanted to give special thanks to Mike, Trevor and Julia as they were my main PTs during my time here. They really helped throughout my whole journey and kept me really motivated and comfortable.
I would 100% recommend coming here if you need PT, as there care as well as knowledge is really above and beyond.
Response from the owner · a month ago
Ben, thank you for sharing your experience with Athletico Physical Therapy - Naperville Ogden Avenue. We're happy to hear that your rehabilitation journey this time around made a significant difference for you. It's wonderful to know that Mike, Trevor, and Julia provided the support and motivation you needed. Your recommendation means a lot to us, and we're pleased that our team's care and expertise exceeded your expectations.
J Thies2 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
J Thies, thank you for your wonderful feedback! We're happy to hear that you found our staff attentive and enjoyed our facility at Athletico Physical Therapy - Naperville Ogden Avenue. Your positive experience is what we strive for, and your kind words mean a lot to us.
Aneta Baran13 reviewsiTotal number of Google reviews Aneta has written across all businesses on Google Maps, not just this one.
The best PT location I've been to! All of the physical therapists here are incredibly knowledgeable and take the time to make sure you understand the root of the problem at hand and why certain exercises and stretches are prescribed. Through my time here I've learned so much and have truly enjoyed every interaction I've had.
Response from the owner · 2 months ago
Aneta, thank you for your wonderful review! We are happy to hear that you had such a positive experience at Athletico Physical Therapy - Naperville Ogden Avenue. Our team is dedicated to providing knowledgeable care and ensuring our patients understand their treatment plans. It's great to know that you found value in the exercises and stretches prescribed. We appreciate your kind words and are pleased that you enjoyed your interactions with us.
Ruxana Syed2 reviewsiTotal number of Google reviews Ruxana has written across all businesses on Google Maps, not just this one.
My experience with Atletico was fantastic, the entire staff is very friendly and professional, my therapist Brooklyn was amazing, she knew what type of exercise I needed for my knee pain , Thank you atletico
Response from the owner · 2 months ago
Ruxana, we're happy to hear about your fantastic experience at Athletico Physical Therapy - Naperville Ogden Avenue. It's wonderful to know that our friendly and professional staff, especially Brooklyn, made a positive impact on your knee pain treatment. Thank you for sharing your feedback with us!
Rachel Simner11 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
I keep coming back every time a joint gets messed up. The best PT group I’ve ever been to.
Response from the owner · 2 months ago
Rachel, we're happy to hear that you consider us the best PT group you've ever been to. Your continued trust in Athletico Physical Therapy - Naperville Ogden Avenue means a lot to us. Thank you for your kind words and for choosing us whenever you need assistance with your joints.
It's Me!Local Guide · 34 reviewsiTotal number of Google reviews It's has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
Julia is truly a miracle worker! She was absolutely amazing throughout my physical therapy, and I couldn’t be happier with the results. She was knowledgeable, attentive, encouraging, and genuinely cared about helping me get back to feeling my best.
My ankle is now better than ever, and I honestly didn’t think I’d get to this point. I’m so grateful for Julia and all the work she put into helping me recover. She got me back in the gym working out and weightlifting! 🏋🏾♀️🥳 I highly recommend her to anyone looking for an outstanding physical therapist! This location is clean, has ample parking and the staff are amazing professionals.
Response from the owner · 2 months ago
It's Me!, we are delighted to hear about your positive experience with Julia at Athletico Physical Therapy - Naperville Ogden Avenue. Your kind words about her expertise and dedication are truly appreciated. It's wonderful to know that your ankle has improved significantly and that you're back to enjoying your workouts. Thank you for recommending Julia and highlighting the cleanliness and professionalism of our facility. Your feedback means a lot to us!
Catherine Schultz1 reviewiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
I had a great time during my few months at athletico and noticed that not only did my back pain significantly improve along with my leg strength but I also felt the most comfortable at this office then any other physical therapy offices that I’ve been to.
Response from the owner · 2 months ago
Catherine, we're happy to hear about your positive experience at Athletico Physical Therapy - Naperville Ogden Avenue. It's wonderful that your back pain improved and your leg strength increased during your time with us. We're also pleased that you felt comfortable in our office. Thank you for sharing your experience and for the excellent rating!
Lylah2 reviewsiTotal number of Google reviews Lylah has written across all businesses on Google Maps, not just this one.
Brooklyn and Ian are the best! Great people! They helped me a lot.
Response from the owner · 2 months ago
Lylah, thank you for your wonderful feedback! We're happy to hear that Brooklyn and Ian made such a positive impact on your experience at Athletico Physical Therapy - Naperville Ogden Avenue. It's great to know they were able to help you so much. Your kind words mean a lot to us!
Zara Hasan1 reviewiTotal number of Google reviews Zara has written across all businesses on Google Maps, not just this one.
I had a great time at this athletico, such a fun and comforting environment. Was really pleased with the result of my dislocated knee and my concussion recovery and pt here was amazing and helped so much
Response from the owner · 2 months ago
Zara, we're happy to hear about your positive experience at Athletico Physical Therapy - Naperville Ogden Avenue. It's wonderful that you found the environment fun and comforting. We're pleased that your recovery from a dislocated knee and concussion went well and that our physical therapy services were beneficial. Thank you for sharing your feedback and for the perfect rating!
